Comments
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Hi Megan, I have checked the Shared section and I do not have any folders there. To clarify, did you mean I create a new folder and have the client upload files there instead? Thanks.
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I am using the free version and I confirmed my colleague is also using the free version who does not have the same issues. I set up my account specifically to access the files from our client, I do not use it for anything else.
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Unfortunately, that is not possible at this moment. They have shared with me 4 separate folders and all have the same issue.
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Hi Nancy, I have tried using Chrome, Incognito and Safari, all result with the same error message. I have received multiple shared folders from the same client and they all result with the same issue. I should note my colleague received the same folders and were able to access the files, the difference being I work on a…
