Comments
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I don't know how the other user has uploaded the file - we are located about 400 miles apart and I can't see over her shoulder. Neither of us use the Dropbox UI. I believe that she uploads from her telephone as it is usually recordings for transcription. Irrespective of that - we have been working together since 2014…
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Hi Greg - would you be prepared to share what it was that your client did wrong? It may help me because for I too have had the same issue with a client who I've been having sharing a file with for 2014 and for the third time this month she's insistent that she has uploaded a file in the normal way, and I can't see it. Many…
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Hi plg No harm done at all. I too was very nearly caught out by a ticket response saying exactly the same - and I questioned where they were getting their facts from. To be honest - I've been taking extra precautions, and will continue to do so until we have a clear and unambigouos statement from Dropbox based on written…
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Hurrah - thank you @"plg" A definitive answer backed up by fact! When this was raised on Friday it looked fairly serious and yet Dropbox support took what I would consider to be a relaxed attitude to it. For me - bearing in mind that Dropbox contains some of my most confidential business data in shared client files - I…
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Last night the problem disappeared as mysteriously as it appeared yesterday. This was on 2 devices, and I did nothing... no reinstalling Avast, no cache clearing, nothing. There is no way I'm giving anything from Dropbox a carte blanche to get through my AV. I checked to see if my anti-virus software had updated during…
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I've just had a chat with Dropbox support about this - a sort of "There's a hole in my bucket" type conversation. The solution is to "reach out" to your av supplier. "I completely understand. The error message you are getting is showing exactly what is preventing the Dropbox Desktop app from running, and it is showing you…
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SFirstly - huge relief that this is not just me. Dropbox - ANSWER NOW PLEASE!!