DavidZ Dropboxer

Hi folks, I apologize for not posting an update to this thread. The fix will be rolling out in next week's app update. Please download the update when it's available mid next week and the X will be back.

@"piperjames" - I tried a few things that I thought you might be describing, but don't see anything off. Can you post a screenshot of the problem you're seeing?

I've filed a bug to track this internally. Thanks for the report!

It looks like something changed in iOS 12, as this works on iOS 11.4. You can work around this by choosing "Copy to Dropbox" (in the first row of the share sheet -- scroll to the right of Add to Notes, etc), which preserves the file name.

Thanks for letting me know! I think it might just be because the feature was still rolling out so you caught the update while the app was running, but anyway I'll definitely keep an eye for this.

Thanks for the response Ian - I'm specifically asking whether the X disappears for you in landscape mode. If so, any other details would be appreciated so that we can investigate, as we haven't been able to reproduce this issue.

Are you still seeing the X only in portrait orientation? Which tab are you on (Home, Files, etc), and is there a file open in the right pane? If so, what type of file is it?

At the time I posted that comment, OneDrive only supported the "Doc Picker" however that's no longer true today. Microsoft added actual Files app integration with passcode support recently. The Files app limits what apps can do with passcode though: you'll notice that OneDrive takes a really long time before it will re-ask…

@"Dwhite", can you help us understand the issue you're having by being more specific and describing exactly what you're seeing? There are at least five different issues in this thread, and as I don't see any previous posts from you in this thread, I'm not sure which one(s) you're encountering.

@"Dwhite", many updates have gone out since that post. Are you still having the issues that were described earlier in this thread? If so, what specific issue are you encountering?

Neil K. wrote: I installed iOS11 within minutes of it being released. Files definitely could access Dropbox at this point just by using TouchID. Shortly after this Dropbox made a new version of their app available. It was at this point that it stopped working and displayed the message saying to disable the passcode. You're…

We know about the issue where navigating into a folder whose name contains a period causes an authentication required screen to be displayed. It will be fixed in an upcoming update. Thanks for reporting!