DBXCommunity Community Manager

Safari users can now set Dash as their default page for new tabs —just like in Chrome and Edge. The extension enables browser history ingestion, helping Dash deliver smarter search results and recommendations. Learn more here.

You will be notified if attempting to add a duplicate item to a stack. This helps keep stacks neat, helpful, and uncluttered.

You can now open files directly in desktop applications like Microsoft Word, Zoom, and Dropbox, bypassing the browser for a faster, more seamless experience. Learn more here.

Create and share templates: You can now create, save, and share structured prompt formats and company tones. ‍ Templates: When users select Write in Dash search box, they will now have the option to begin with a template. This includes the ability to select from starter templates, company templates, or a user’s own…

This is now live. You can now set custom colors for stacks using HEX values, expanding personalization possibilities beyond the existing palette of 16 standard colors. Learn more here.

Hi @"Niitr0", For account-specific questions, you can contact Dropbox Support, or I can open up a support ticket for you. However, support will not be able to provide information about storage options beyond the 1 year period for accounts over 35TB per license quite yet. We will have those options available when we reach…

@"cgi_ltd" If you are utilizing 35TB per license or more, you will be able to keep your current storage for a year, up to a maximum of 1000TB. The specific storage options beyond that year will be discussed when a Dropbox team member reaches out. @"Niitr0" I'll try to answer any additional questions you may have. Are there…

@"Niitr0" Until you are migrated to the new Advanced plan, you can still request additional storage from Dropbox Support. Let me know if you are still unclear about purchasing additional storage. @"Eldon McGuinness" @"Thunder1" Per our announcement, we plan to reach out to Dropbox Advanced customers utilizing at least 35TB…

Hi @"Niitr0" If you need to purchase additional storage as needed, you will be able to do so, but the storage expansion will not automatically expire after a month. You will be charged $10/TB/month, with those charges repeating monthly (or $8/TB/month if purchased annually, with charges repeating annually). You will be…

Hi @"mtepper27", Starting last Thursday, August 24, 2023, customers who purchase a Dropbox Advanced plan with a minimum of three active licenses will receive 15TB of storage space shared by the team. Each additional actively used license will receive 5TB of storage, up to 1,000TB total for the account. You can view pricing…

Hi @"ggtello", I'll refer to the blog post to clarify: For the less than 1% of customers utilizing 35TB or more of storage per license, we’re committed to working with you. To make this transition easier, you’ll be able to continue utilizing your current storage amount at the time you’re notified, plus an additional 5TB…

Hi @"Eldon McGuinness", For accounts with 35TB/license or more, Dropbox will reach out to those users to discuss a range of options for meeting their storage needs. In other words, we will provide options to users via individual outreach. I do not yet have information on how our storage policy for existing Advanced…

Hi Everybody, Thanks for your questions. I'd like to refer back to our blog post to answer your questions: Starting today, customers who purchase a Dropbox Advanced plan with three active licenses will receive 15TB of storage space shared by the team... Each additional active license will receive 5TB of storage. For the…

Hi @"MrLeoSir", We will begin migrating existing Advanced accounts to the new policy on November 1. We will notify users at least 30 days before this migration begins.

Hi @"Thunder1" Storage is pooled in the Dropbox Advanced plan. We determine whether you are above or below the 35TB/license threshold as an average usage, meaning it is calculated as Terabytes per License rather than assigning a TB amount to individual users. There are two major differences in being above or below this…

Hi @"Niitr0", The additional 5TB of pooled storage is provided at no extra charge to your current plan, up to a maximum of 5 years.

@"sphensilhagen" For account-specific questions, we would need to speak to you in a support ticket. I can reach out to you via email or, if you prefer, you can contact us via the Support page. @"Niitr0" Correct, existing users will keep their current storage and will be able to add on storage in November. The price of…

Hi @"Niitr0", The price of your Advanced account will not change. You will be able to keep your current storage at the time you are notified along with the 5TB granted to existing Advanced accounts. If you wish to add storage in November, that will increase cost according to the pricing model posted above and in the linked…

Hi @"Niitr0", Existing Dropbox Advanced customers don't need to take any action at this time. Here's the relevant information from the blog on how existing accounts will be affected: Customers using less than 35TB of storage per license—over 99% of Advanced customers—will be able to keep the total amount of storage their…

Hi everyone, Thank you for your feedback and patience as we’ve been actively working to address accelerated storage demand and ensure all our customers have a reliable experience with Dropbox. As a result, we’re moving to a metered storage policy on our Dropbox Advanced plan. There is no action required today from the vast…

Update: Starting today, native Apple silicon support is available in beta to all users. Users interested in accessing the beta can visit the Dropbox Help Center for more details.

Update: Hi everyone, We’re testing native Apple Silicon support with a limited number of users and plan to open the Beta to all users by the end of the month.

Hi everyone, We’re testing native Apple Silicon support with a limited number of users and plan to open the Beta to all users by the end of the month.

Dropbox currently supports Apple M1 through Rosetta. We have an internal build for native Apple M1 support, which we're currently testing and we’re committed to releasing in the first half of 2022. While we regularly ask for customer feedback and input on new products or features, this should not have been one of those…