Colin_posts_here Helpful | Level 6

Thanks. If that's the expected behavior for the right-click menu in explorer, I understand and accept that. On the screen captures, please note (if you think this is not standard, please let me know): Ctrl+PrtScr, Shift+PrtScr, and Ctrl+Shift+PrtScr all seem to work and do the same thing as each other, but they grab the…

Sure. Happy to help resolve this, both for myself and for all Dropbox users. What do you need from me to do that?

Yes. I can't get a screen capture of it, as noted above, but yes: the Dropbox icon and option appears on all folders. It's a flyout, with 3 suboptions on non-Dropbox folders: Transfer a copy, Move to Dropbox, and Backup to Dropbox. For Dropbox folders, the options are Copy Dropbox link, Transfer a Copy, Make Online Only,…

Windows Version: 11 24H2, 26100.3915 Dropbox Version: 223.4.4909 Since restarting and the Dropbox icon now appears on ALL right-clicks on folders in Explorer, I can't do a screen capture without the right-click menu closing. Before that last restart that restored Dropbox to the right-click menu, it was only folders in…

OK, this is funny. First and foremost, main problem did resolve following Windows restart. The Dropbox menu is back. That's interesting, because I had restarted Explorer and Dropbox, neither of which restored it, but restarting Windows did. Good. However, the inability to take a screenshot of the Dropbox right-click menu…

It's strange, I also can't do a screen shot of it (can of everything else). When I press Shift+Win+S or PrtScrn, it closes the Dropbox right-click menu instead of taking a screenshot. That same key combos work to do screenshots in non-Dropbox explorer windows. It seems Dropbox is intercepting the keypress. I have restarted…

@"davidgomez79", specifically, he needs to install the Desktop (PC or Mac) Dropbox application using the account that you invited. I believe (but not certain), it must be a PC or Mac that does not already have another Dropbox account on it. The current Dropbox promo does not support mobile devices, even if those devices…