BrianF23 Helpful | Level 5

Comments

  • So far, it looks like that solved the problem of the files not showing and those annoying update screens. Thank you. Hopefully, that solves JoshO's problem too.
  • Dropbox app version before and after my reinstall is 350.2.4. Android version in the attached image, along with the recurring update screens and offline message. No difference in operation whether on wi-fi or cell connection. .
  • Just went back to check my phone to Files and it gives the message that it thinks I'm offline again. Tapped Offline in Account like 10 times with no change... Please fix the app...
  • Sidenote: web browser access works without any problems. Only phones and tablets seem to be experiencing this problem of no access at my workplace. And whenever I click Offline under Account, it never changes to Online after or anything...just keeps showing Offline as a selection.
  • We discovered the same issue at our workplace. Android phones that had Dropbox previous to the update are able to access files. New phones are unable to even see any, as it gives the message "Can't connect to Dropbox. Make sure you're online, or try again later," even though they are signed in and see our main account…