Comments
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I didn't delete the missing files. I deleted a few files now to check if the storage would go down so that other files which were no longer reflecting would come back? So, basically, I do not have any files in the folders that went over the storage. We're back to square one in terms of solving the issue.
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So, trying to permanently delete files then gives this message that it won't free up space. This is really concerning and frustrating. I have lost legal documentation, family pictures which I cannot get back from deceased family pics…..
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I also found in Photos - pretty much what looks like Apple Music's album thumbnails?? I dont recognise so many of the artists.
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I closed my account/subscription and downloaded my files across to Google and my external. But then when I opened them in a few days - they werem't there. My total storage was way over the free plan - but I had 30 days to copy them acr4oss which I did. But for some reason they have disappeared, and backup is largely empty…
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Yes, only empty folders. There is one folder with the 7. something GB. Which I cannot preview to see what I could delelte or not. I also copied the bulk of the files over to my hard drive - but i have nothing now. This is the message I get if I try to open the folder with the 7.soemthing GB.
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I have the folders - but there dont seem to be any files in them. And I can't find them to get the storage down.
