Rich Super User II

@"Tobejazz" wrote:Do you know of a way ... You'd have to contact Support.

@"KBettmann" wrote:Unfortunately, I can't see what's not working, but I need this to be rectified as this could highly affect our projects. You can use the link in an Incognito or private browsing session (or just sign out of the Dropbox website and these forums), and you'll see what everyone else sees.

@"Doug R.1" wrote:Anyone have ideas on how to solve this issue? The first thing I'd say is never have more than one sync service syncing files in the same directory structure. That's always been a problem as the different services try to compete with each other over access to the files. There have been plenty of posts…

@"Tipster" wrote:We would like to change the billing email address. * https://help.dropbox.com/account-settings/change-email

@"David Harries" wrote:But I do not see "Dropbox/Test", only the DB icon. That's just an example screenshot, taken from my own account. The folder names you see will be from your own account. Permission to move files and folders is very often denied. So there appears to be resistance built in. There is no resistance…

@"samantha6" wrote:I have tried every way possible to access my account or try to get in touch with somebody to be able to access my account since the email originally used is inaccessible and the 6 digit code they send can't be used. If you're being sent a verification code when signing in, then without access to the…

@"Alan Jazak" wrote:I DON'T want to hit "continue" because I fear it's going to start uploading my 2T of Dropbox to my not 2T of iMac. Is it a false fear? Is this what's going to happen? Is my computer going to suddenly fill up?? - finger poised over the Continue button..... If you're running the Dropbox application on…

@"David Harries" wrote:Sometimes I am not allowed to move a file or folder (for example, a subfolder to "All Files"), but I am not told why. What is stopping me doing this? "All Files" isn't a folder. It's a listing of every file and folder in your account. Select Dropbox if you want to move something to the highest level…

@"kjmed" wrote:I have a large, shared dropbox folder that is set to "online-only", but I want to make specific files available offline. I know I can do this via right clicks in the Finder window for individual files, but I need to do this for many files. How can I do this via the macOS terminal? There are no…

@"David Harries" wrote:But in practice I have no control as to where the moved item goes to - the system decides rather than me. The system doesn't control where the item goes. It can't make that decision for you. Whatever folder you select on the following screens is where the file or folder will be moved to.

@"Neil45" wrote: I deleted and switched off Backup. I have used about 1G of storage but the account is still stuck on telling me I am over the limit. If you've already deleted the backup, wait a couple of hours and check your space usage on your Plan page again. It sometimes takes a bit to catch up.

@"Macros48" wrote:I was told I can setup dropbox as an FTP server and my camera will upload to my dropbox, all videos and pictures. Dropbox does not support FTP connections. There are workarounds and third-party solutions that work as a go-between (you FTP to them, they connect to your Dropbox for you, etc.), but they are…

@"Dianasuris" wrote: How would I set it to automatically delete old videos from CCTV cameras ? That's not something Dropbox does. You'll either need to delete them manually, or look to your CCTV system to delete them.

@"Moritz44" wrote: The concerning Dropbox Account is premium. Does this change anything? It depends on the account. Basic (free), Plus and Family accounts have 30 days of file recovery, while Professional and Business Standard plans have 180 days, and Business Advanced plans have 365 days. Typically though, if the file is…

@"ScreamUser1" wrote:Sorry, Rich. That has to be new. I'm not sure what specific part you're referring to, but none of this is new. It's how shared folders have worked since their inception. And answer the question: does your W2 / 1099 come from Dropbox or a parent company or somehow mean you work for them? No, I don't…

@"adrian29630" wrote:I did not need to view these, read them, or interact with them just upload them to a folder in Person A's Dropbox account. The owner of the folder could send you a File Request, which allows you to upload directly to someone else's account. You wouldn't be able to soo or interact with the files after…

@"Harry Molyneux" wrote: What benefit is there to having it sync not in real time? It does sync in real-time but it's not instantaneous like it would be if it were just one folder that everyone could see. It takes time, albeit a very short amount of time, to sync from one location to the other. Why are you defending this…

@"Paul Lindquist" wrote:How do I get access to my business files thhrogh the Desktop app? You need to link the accounts. * https://help.dropbox.com/account-access/link-unlink-two-accounts

@"ajw1100" wrote:However on one hand I have 5.25gb and the other 2.0gb. (Basic?) A Basic account starts at 2GB. You've likely earned additional space either through referrals or other bonuses.

@"Krisbuquet" wrote:1 file, downloaded by 10 different people each with their own individual password. That's not possible. You can create a shared link to a file and password protect it (if that feature is available to you), but you can't specify more than one password.

@"Natacha B." wrote:I don't really understand what I've done. I think now all my files are now in one place - dropbox cloud? not in two places (dropbox AND my computer) as before is that correct ... It looks like you've removed the backup now. The important thing to know is that Dropbox is not just a cloud-only service. If…

@"Tobejazz" wrote:Could it be that Dropbox don't want me to use such a "middle layer" (FileMaker) to engage with my Paper documents? Not likely. They probably have no idea that's how you're using it. They simply see the user agent that your browser reports, which will probably be some version of WebKit. Instead, Dropbox…

@"David Harries" wrote:And although three dots appear in certain locations, they in practice do not allow me or help me to move stuff to my preferred locations ...

@"Tallman1948 " wrote: When I share a 47 minute recording the recipient only gets 30 minutes. This happened with three different recipients. It is something new. I have shared 45 minute sermons before without this error. When viewing a file shared from a Basic account the viewer is limited to the first 30 minutes of the…

@"Natacha B." wrote:It does look like it backed up see photo , does it need to? Your first photo shows that you have a backup of your Mac computer using 3.27GB of space. If you're no longer backing up that computer and you no longer need the backup saved, you can turn off the backup feature and delete the saved backup. *…

@"platfarm Inc" wrote:Could I have the transaction id number? That's not something that can be provided here. You should have the transaction ID on your credit card or bank statement. Us that on the lookup tool that @"Walter" linked to above.

@"shinbeth" wrote:Like you perfectly described the pricing doesn't make sense at all either. You're getting much more with a Business license over a personal account. Extra space and other features aside, you also get access to additional support resources, including phone support. You're not just paying for more space.

@"PaolaL" wrote: I received warnings emails telling me that it was going to be discontinued or shut down ... I had to act to keep all my photos and I didn't. ... is there any chance that I can recover them at all? Unfortunately, no. If your account was deleted then it's not possible to recover the account or the files that…

@"medicman" wrote:So I assume, that file will never be regularly synced between my computer and phone. As I add passwords or update them I would have to re download my data file? Correct. Most password managers don't work the way you describe. They connect directly to Dropbox using the API, rather than relying on local…

@"medicman" wrote:Where does Dropbox keep that file on my Galaxy S22+ so I can point my "Password Safe" App to it. Dropbox stores offline files in a part of the file system that is not user accessible. It will no longer open the Password Safe app, so I need to point my app to the data file. So where is it located. You'll…