Rich Super User II

@"anotheruserhere" wrote:Does Dropbox not publish a changelog or is it somewhere I can't find? You can find all of the releases posted in the Desktop Client Builds section of the forums. Sometimes, though rarely these days, they'll include a couple of lines about what has changed in a new build, but Dropbox effectively…

@"toddj37" wrote:I have a recent charge on my credit card for $119.88. My account indicates I have a basic/free plan. I do not recall signing up for a Drop Box Plus plan that would result in a charge. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account,…

@"dragononamac" wrote: Yes I told you my specific issue, did you not capture it? Bit confused by your response She's basically asking if there's anything ELSE you need help with, since your original question was already answered. I’m afraid that it’s not possible to remove this notification completely.

@"Eventyrridderne" wrote:"Please choose a new email" It says. But it is a new mail I' writing. Is it also saying that the email is already in use? If so, it means there's already a Dropbox account associated with that email address.

@Red Gerran wrote: The "plan" and "manage plan" are completely absent from my options. Have you tried to access the Plan page manually? https://www.dropbox.com/account/plan

@"Red Gerran" wrote:I'm trying to cancel my free trial, but I don't have that option. How did you start the trial; on the Dropbox website, or in the Dropbox app on a mobile device?

@"vikas_" wrote:I recently got charged for upgradation of Dropbox Professional!. Though I had no intention to purchase. You can try contacting Support, though in most cases, subscriptions are non-refundable.

@"Vortex86" wrote:On my local Disk all the Dropbox Files take 370MB of Space. While Dropbox calculates my used Disk Space as 6.6GB. Check your Backups page.

@"cmack251" wrote:my hotmail has been discontinued due to in activity and is also the sign in for an old DB account. in order to try and reset pw DB sends a code to my defunct hotmail account, which I'm unable to retrieve.. Without access to the email address there's no way to gain access to the account. If you want to…

@"Bruce Peck" wrote:How do I stop DropBox from backing up my attached external backup hard drive. * https://help.dropbox.com/organize/how-to-use-dropbox-backup#disable

@"musiconn" wrote:Does this mean it will no longer be possible to use an external drive on Macs? Correct. Apple now requires cloud storage providers that use their File Provider API to store the folder in the Library/CloudStorage folder. * https://help.dropbox.com/installs/macos-support-for-expected-changes *…

@"Bob E." wrote:Move Dropbox folder to an SD card Dropbox does not support removable storage. You can't move your Dropbox folder to an SD card.

@"anguschang007" wrote:The files in the Backup feature are no longer able to create the share link after the data is migrated from my old MacBook to the new MacBook. Sharing files from your backups is no longer an option. That ability was removed.

@"rickyx1313" wrote: I tried and it won't send me an email to update password When was the last time you signed in to the account? If it's been more than a year then the account likely doesn't exist anymore.

@"Lk2678" wrote: Is there an email address or phone number? No. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in. *…

@"rickyx1313" wrote: I think my password might have expired. I have the email working now that I started it with. Is there any way to get the account back? If you have access to the email address linked to your account and your password is expired, you can try to reset the password. Keep in mind that if you haven't…

@"DougLind" wrote:Sorry, but this is what I see Looks like your window is off the screen. Did you change your default screen scaling?

@"BillyG" wrote:Even better if I could disable this all together? * https://help.dropbox.com/organize/manage-team-backup

@"DougLind" wrote:I can no longer pause the file sync process because the choice to do so is no longer available. Click the status of your sync and it should open a menu to pause syncing.

@"Rebecca T.13" wrote:I was recently invited to join a client's dropbox folder... now MY entire dropbox is in THEIR dropbox. You weren't invited to a shared folder. You were invited to and accepted an invitation to join their Business team account. When doing so, you merged your account into their team account, effectively…

@"jDGGV" wrote:My problem is, that I can’t find the option to deactivated the notification in the settings. There is no option to disable that particular notification. If you don't want to see the emails, create a rule in your mailbox that automatically archives or deletes them.

@"ikala" wrote:We have files that amount to about 1 gb in our free account and no backup used, but we are getting notifications that our account is out of space and it has stopped syncing. Are you a member of any shared folders? These take up space in your account as well. Take a look at the space usage on your Plan page.…

@"HVS" wrote:Yes, indeed, that's what I want: - I simply don't know how to do it... Do a Google search for "[your OS] how to create a Desktop shortcut" and replace [your OS] with Windows, macOS, Linux, etc., based on whatever operating system you're using.

@"AllThisnTrvlToo" wrote:Dropbox Support kindly assisted me with removing beta and installing latest manually. However after that process my Dropbox Location reverted from ~library/cloudstorage to the old HomeUsername/ Dropbox location. The relocation of your Dropbox folder to ~Library/CloudStorage is part of the beta and…

@"BdiS" wrote:Showing the folder sizes on the web interface, they are all smaller than those actually on the hard disk (as shown by Finder locally). Could that be due to the fact that Mac uses 1000 bytes to represent a Kilobyte instead of the more standard 1024 bytes, which Dropbox also uses? But how the heck can I restore…

@"Joycegtx1951" wrote:When I attempt to access some files in Dropbox, I get the File Cannot be Accessed by the System error. ... It's only since I moved to Windows 11 that this has started. Right-click one of the files and select Make available offline, then try opening it again.

@"lisaklingner" wrote: I have just received notification of a new update for Dropbox for Mac uses. Does this address the issue I was having at all? No. Links will still open in a browser on the Dropbox website, as intended.

@"HVS" wrote:I wish to place on my desktop screen a copy or a "duplicate" file of an Excel file that exists within my Dropbox Folder and be able to edit it from there, as opposed to edit it within the Dropbox App. Dropbox doesn't sync with files located outside of your Dropbox folder. If you truly want a duplicate of the…

@"j_4gtr_66" wrote:I'm hoping someone may have some positive experiences with a 3rd party solution to use for migrating 150GB of files from Dropbox to SharePoint. Have you looked at MultCloud?

All clear! All systems are operational once again. * https://status.dropbox.com/