Rich Super User II

@"CHZY" wrote:Some of us may not need to always see the current status of our files in the menubar. I would suggest contacting Apple and suggest they include an option to hide irrelevant-but-required menu icons, such as the way Windows handles items on its system tray.

@"Joleenj" wrote: ... I need to talk to a human being ... Phone support is only available for Business accounts, and its accessible via a callback initiated though the account's admin console. All others can find the support options available to them on the Support page. @"Joleenj" wrote: I have tried repeatedly to cancel…

@"lmiland" wrote:Does this mean that Dropbox will not switch files back to online-only automatically? Files that you mark as Available Offline remain that way until you mark them as Online-only.

@"Tamara Bean" wrote:Then why is it that other team members do not have this issue, when we all have the same thing? They must have more space available in their accounts. Not all Basic (free) accounts are the same. They all start at 2GB, but additional space can be earned through referrals and other bonus programs. Before…

@"Tamara Bean" wrote:I can no longer upload files.... it says I need more storage space. However this is a shared company folder that is already being paid for the max storage. When you're a member of a shared folder, you have your own COPY of that folder in your account so you need to have enough available space in your…

@"Adryana" wrote:I get an admin login box that pops up. It certainly does sound like a Windows security dialog, rather than a Dropbox prompt. Can you post a screenshot?

@"Lennex" wrote:... I'm wondering if it's possible to create backups of my entire email collection from Outlook and store them in Dropbox automatically. Just create a PST file in Outlook and store it in your local Dropbox folder. Just know that it will only sync when Outlook is closed, and under no circumstances should you…

@"GaryJb" wrote:If I like to change the currency for yearly billing from USD, it means that Downgrading the account and Resubscribing it might cost a bigger yearly payment than it was before the change? If you downgrade and resubscribe, you'll be charged whatever the current price is for the plan you choose. If you're…

@"killswitch" wrote:This wont let me point Dropbox to an old/existing Dropbox location which still may have some unsynced files. How can I force Dropbox to use my old location in this case. First, make a backup any files that you believe haven't synced, just in case. Uninstall Dropbox if it's installed. Rename your…

@"sam06" wrote:If i understand properly even client has been created shared folder, I too need to upgrade my plan to plus to share the document to client If it's a shared folder, yes. You're not uploading to your client. You're uploading into a folder in your own account which happens to sync with your client. Since you're…

@"Kernow_Man" wrote:I still don't understand why there are NO folders in my Dropbox (and I'm the owner and administrator) that include the name 'Frank'. You must have renamed your copy the shared folder at some point.

@"Kernow_Man" wrote:When I log in to Dropbox all folders show the correct names. This is because anyone can rename a shared folder so it's relevant to them. If I created a folder that I was going to share with you I would name it Kernow_Man. When you receive that folder the name means nothing to you, so you can rename it…

@"GaleAbraham" wrote:Please indicate to me in details the steps, starting from signing in to Dropbox.com (including step 1-2-3...), how to get to this screen that you display part of it ... There are no steps. You just need to click All Files and that's the page you get. I do not get what you display. Perhaps it would be…

@"jamainaz" wrote:I've followed the instructions from Dropbox to try to locate my personal dropbox in windows explorer but it is not locating it. Are these the steps you're following? Have you given it enough time to sync? * https://help.dropbox.com/account-access/switch-between-accounts

@"Mark Stevens" wrote:Our company changed our email addresses. ... My old Dropbox is now inaccessible. If you've forgotten your password or you're being asked for a one-time security code, then it won't be possible to sign in to your Dropbox account without access to the email address associated with it. The only other…

@"IMPORTADORA ROBLE" wrote:... I've deleted almost everything from it and it stil won't sync ... Check your Backups page.

@"jamainaz" wrote:... when I try to open the Dropbox app, the only thing that opens is file explorer with my business account. Is there a way to go back and add my personal account, or do I need to delete Dropbox from my system and start over? If your business account is an actual Dropbox Business account, you can link…

@"Manish98" wrote:When I tried to login recently I found out that myAccount has been disabled. Was this a personal account, or were you a member of a Business team account? If it was a team account, you need to contact the team admin for the account. If it was a personal account and you weren't a member of the team, you'll…

@"mm-nyc" wrote:AND, althought the file explorer dropbox folder works fine on my home pc,, i dont even see the app running in the lower right corner of apps running? The Dropbox folder on your computer is just a folder like any other. It doesn't do anything special. It's the application that is responsible for syncing. If…

@"kwatkins08" wrote:Doesn't dropbox have my phone number that it can send a code to?? PLEASE, I must get access to my documents that I have saved in Dropbox. I know my user name and password, but I can't access that 6 digit code it is sending to my old email No, they don't. If you had another active device already signed…

@"mm-nyc" wrote:however, when i goto the office, grab a laptop and login to dropbox.com, i dont see all the files in the subfolder? ? Are you signing in to the same account both in the app at home, and in the browser at work? Make sure you're using the same email address when signing in. Also, make sure the Dropbox app is…

@"adkinsclermont" wrote:My email was hacked and they got ahold of my dropbox and deleted the account. ... Is there a way to recover my account? You can try contacting Support but, typically, once an account has been deleted, it cannot be recovered. Visit the Support page while you're NOT signed in to a Dropbox account,…

@"Charles L.10" wrote: But that works with only one file. If I select multiple songs I don't see that option. That's correct. You have to do them one at a time.

@"sez333" wrote:That didn't work for some reason That usually indicates a problem with the link. Either the link was removed or the file was deleted. You'll need to ask the owner for a new link.

@"Songwriterdude" wrote: However this month I was charged on May 1st 2 charges. One was for a debit card purchase of $11.99 and another for a so-called service assessment fee for 36 cent, 36 cents, REALLY? You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox…

@"sez333" wrote:Link in e-mail from trusted sender to “view document” in DB results in error when clicked. What's the error? Can you provide a screenshot, being sure to mask any private information?

@"Avior" wrote:Once again, I uploaded 551GB, 100GB were downloaded the link got banned. While they're investigating, keep this in mind ... The bandwidth you're referring to is not the same as the bandwidth limit that are tracked on Dropbox. You've mentioned your uploads to the service, which do not count towards this…

@"Suketu" wrote:Dropbox had sent me emails that the account could not be renewed and I left it as that. Now its actually renewed. Could you please contact me ... You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an…

@"SuperetteStudio" wrote:I have the sync settings to "Available Offline" for all my files; however yes it seems that all my files are acting as online only. If that was a setting you changed in the Preferences of the Dropbox app (when that setting was still available) then note that that setting doesn't apply to existing…

@"Homer" wrote:Is it only the user account I used to sign into Dropbox Backup? Whichever user account you were signed in to when you activated the backup feature would be the one being backed up.