Rich Super User II

@"Kristy Crooks" wrote: No I can't, it was an old work email address, and they changed it a little ... The IT department may be able to recreate it still. It all depends on if the old email domain still exists and has a proper MX record pointing to the company mail server. It's pretty easy stuff. It might be worth a call…

@"SuperetteStudio" wrote:When I am in Finder, I can't see a preview image of any of my files - I have to double click and open my files in order to see them. Only after I open them in Preview or Photoshop can I then see a preview of the file in Finder. Are you sure the file has been marked as Available Offline? I ask…

@"LuisaAyres" wrote:How do I configure Excel to automatically save to DropBox That's a function of Excel; not Dropbox. Just change the AutoRecover file location in Excel to point to your local Dropbox folder.

@"Digital Dogs Casting" wrote:In other words, would like to create a folder where clients can upload video responses that only I can see. Is this possible in Dropbox? Yes, using a File Request. * https://help.dropbox.com/share/create-file-request

@"khkannisto" wrote:Do I have that correct? Yes.

@"khkannisto" wrote:Some years back it was impossible for a client to download anything over 2GB without signing up for Dropbox. No, that's not true. If you invited someone to a shared folder they would be required to have a Dropbox account. If they had a free account, their storage space would be 2GB to start. That means…

@"kslerner" wrote:The link was created by saving a PDF email file with embedded secondary files from GMAIL. So, you received an email in Gmail that had attachments linked within, and you saved that as a PDF file? Is that correct? If so, then I'd guess that the embedded files would only work for you because they're links to…

@"khkannisto" wrote:What is the optimum ZIP file size is so that a client who does not have a Dropbox subscription can download them? If you're using a shared link, the limit has nothing to do with the recipient and whether or not they have an account, but with the bandwidth limitations on your own account. *…

@"Sean Grattan" wrote:Does the Professional count as a business plan? Or perhaps it is only the Standard, Advanced and Enterprise that are "business"? Standard, Advanced and Enterprise. Professional accounts, while marketed as "business" because they contain some of the features found in the actual Business accounts, are…

@"Sean Grattan" wrote:Can you please specify what term I am potentially violating? I use my boss' account for work related tasks only ... Personal accounts are personal, intended for one individual. You shouldn't be signing in to your boss' account. It's against the Terms to share accounts. If you're signing in to your…

@"Cathy Mendelsohn" wrote:... one of the options is "repair". That worked. FOR ALL DROPBOX PEOPLE, THIS MEANS THERE IS SOMETHING WRONG WITH THE FILES!! Assuming this is attempting to repair the files, then all that likely did was trigger a download of the files from Dropbox. In order for your OS to repair a file, it needs…

@"Duy Phung" wrote:I'm pretty sure that I tried to hover the dropbox icon on the menu bar. It works for upload process however it doesnt work for download process. The same popup will show download speed as well.

@"Duy Phung" wrote:Please tell me how to view download speed. I tried to hover on the dropbox icon but it was not shown the download speed. Make sure you're hovering your cursor over the Dropbox icon in your system tray (if you're on Windows) or the menu bar (if you're on a Mac). If you're hovering over an icon on your…

@"Vicelord" wrote: Dropbox has been taking money from me for sometime now with unauthorized transactions. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an…

@"trezaveliimgmt" wrote:i purchased 3 mp4 files and i am trying to download them to my desktop. it only lets me watch the videos in the drop box app and i dont see a option to download. is this a bug or a feature? It depends on how they were shared with you. If the files were shared using a Shared Link, it's possible to…

@"cuki" wrote:I have same problem can you help me pls If you're trying to sign in to your Dropbox account and it's sending a one-time security code to an email address that you no longer have, it won't be possible to gain access to the account without access to the email associated with it. Your best option is to contact…

@"kslerner" wrote: ... I can see the link to the file and open it. How did you create the link? If the recipient can open the PDF, what happens if he copies the link and manually enters it in his browser, instead of trying to click the link in the PDF file?

@"cjbarnhart" wrote:If you mean logging out of Dropbox and then logging in again. Yes, I have done this, and the problem still persists. Is the file stored locally (Available offline) or is it Online-only? Right-click the file and select Make available offline, then try to open it in Quicken.

@"kslerner" wrote:Embedded files in the pdf should be able to be downloaded onto a computer and opened. However, trying to open the embedded document in the pdf results in the Error 404 message. A 404 error means File Not Found. It sounds like instead of the PDF having a file embedded within it, the PDF just has a link to…

@"cevenhuis" wrote:Yes That is correct. Desktop App. And they signed up with the exact same email address that you sent the invitations to? Also, were you the first one to invite them, or could someone else have sent them an invitation previously?

@"RP-DB-Admin" wrote:... when I attempt to open PDF documents its says "There was an error opening this document. Access Denied". Are the files synced locally, or are they marked as online-only? Right-click one of the files and select Make available offline, wait for the green check to appear on the file and then try to…

@"Casey4" wrote:At some point in the past, I moved my Desktop folder into Dropbox. ... I would like to move it back where it belongs ... You need to disable the backup feature. * https://help.dropbox.com/organize/how-to-use-dropbox-backup#disable

@"Jakub Mendyka" wrote:Even though I use dropbox basic, dropbox charges my bank account 11.99 euros per month. I also checked that I don't have another account connected to dropbox. What can I do in this situation? Use the credit card charge lookup tool to identify the account you're being billed for. Failing that, visit…

@"EnAr" wrote: Can't backup a folder because it's not in default location What is the exact path of your Documents folder? The default location on a Windows system would be C:\Users\[your username]\Documents. If that's not where the folder is located, you'll need to move it back before Dropbox can back it up (which…

@"jbhelicon" wrote:Looks nothing like my Win 10 version. "..." brings up Options and Properties that don't show a mechanism to selectively sync as far as i can see. What icon are you clicking on? You need to click on the Dropbox icon in your system tray on your taskbar (near the clock).

@"Internazionale" wrote:I'm sorry but it is not like you say because the temporary file are created in dropbox and from dropbox and not in my pc ... Dropbox doesn't (and can't) create files on its own. If there are temporary files being created, then they're from an application on your computer or on the computer of…

@"Juliev22" wrote:I have a paid account through a work email address that no longer exists. It charges my credit card on a monthly basis. I simply want to cancel the account and stop the charges. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for…

@"Imsotiried" wrote: So for the past few months, I’ve been getting charged $12 by Dropbox and I don’t know why. ... I tried sending a ticket twice, but I never got a confirmation email that my ticket has been filed. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll…

@"mccarras" wrote:... was shocked and worried to see that photos from one of the shared folders I belong to are showing up on my iPhone in the Dropbox app! This is intended. The Photos tab in the app and the Photos page on the Dropbox website displays all of the images in your account, including images from any shared…

@"vanessafoster" wrote:My BIGGEST issue is I CANNOT contact this company!! You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session…