Rich Super User II

@"OneDollarEarned" wrote:... my email domain retired ... As a result, I can't log into my Dropbox account. ... How can I resolve this issue? Ultimately, you can't. If you've forgotten your password or it has expired, or you're being sent a one-time security code to an email address you can no longer access, it's not…

@"boxnewyork" wrote:I have the same problem. I cleared the cache and it did not open. Have you tried another browser? Also, you could test it with all browser extensions disabled as there could be something blocking it.

@"cwdav" wrote:I wanted to work on them again and tried opening them the cloud icon turned into a cardboard box icon. Now I'm getting this error ... The cardboard box icon isn't from Dropbox. It's from OneDrive. Do you have OneDrive and Dropbox syncing the same set of files? If so, this will cause nothing but problems.

@"CR05" wrote: ... what is the right number to contact them? There is no phone number. You need to open a ticket. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make…

@"DracoNocturne" wrote:I'm looking at the same folder and it seems I only have photos in there that have been uploaded until about a year ago. I saw somewhere else here in the community that some files may be auto deleted after a year due to inactivity. Can someone define "inactivity" for me. Dropbox doesn't delete your…

@"jimcpell" wrote:I am using a folder that has been shared with me, online, I don't have dropbox installed on my pc, and I don't receive notifications of file movements in that folder, what should I do There are no notifications like that. You can opt-in to a weekly digest of activity in your shared folders, but that's it.…

@"Jen Jens" wrote:But I don't have access to their new, personal, email account. Then you won't be able to replace the admin yourself. Only they will be able to do it. Have you tried contacting them? Failing that, I would immediately make an offline backup of all the data in the account because there's nothing stopping…

@"Geoff S.10" wrote:It says he did not yet install Dropbox, but this is my son's account and he uses my computer, so there will not be a separate install. For a referral to be eligible, Dropbox must be installed on a unique computer (one that hasn't had Dropbox installed previously, and mobile devices do not count). Having…

@"Peter1001" wrote:I wasnt prepared for this and dont really like the idea. ... Dropbox really doesnt seem a good alternative for my usage. @"Mark" is correct here; it's not the service you're using, it's that you don't have an application on your device that can open the files. Outlook uses a proprietary message format…

@"TaxiKB42" wrote:I thought that might be the case but I wanted to see if I could add a new structure. The only way to do that on a single account would be to utilize Selective Sync. You would either select the specific folders that you want to sync to each device, or you could first create a separate folder for each…

@"Ufodynasty" wrote:My understanding is that the change thus far only applies to some accounts ... That's typical for Dropbox. When a feature is added or a function changed, they often roll it out slowly over time. They rarely push a change out to everyone all at once.

@ericverploeg wrote: My problem is that I no longer have access to the email address associated with that account, so I am unable to log in to cancel that account. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see…

@"Paul Hudson " wrote: I have been paying for Dropbox plus but I still have Dropbox basic how can I upgrade You likely have two accounts. Use the credit card charge lookup tool to identify the account you're paying for.

@"afrb2" wrote:I'm out of storage in basic and tried following the instructions to leave a shared folder. I believe you're following the wrong instructions. It sounds like you're following the instructions to remove a member from a folder you own, rather than the instructions for removing a shared folder from your own…

@"i2rsantos" wrote:In the past, I have been able to assign a My Documents sub-folder as "Make On-line Only" See Images. But that option doesn't seem available anymore. Can U confirm? That option is only available for files and folders located within your Dropbox folder. It would appear that the file you're right-clicking…

@"MichaelBann" wrote:What has changed? * https://help.dropbox.com/create-upload/package-files

@"harryisthename" wrote:... or someone at Dropbox is accessing them through the Dropbox service Dropbox doesn't access your files through the normal operation of the service, and they certainly can't access the files on your computer. They may be able to access the files in your account while providing support (i.e. you've…

@"Adminable" wrote:It seems that every team member would need to have an upgraded account to be able to use Dropbox as a shared folder for work. Is that correct? Correct. You're not uploading to a folder in their account. You have your own copy of the folder in your account, and that copy syncs with theirs. You need to…

@"jamdalla" wrote:I would like to configure Dropbox to instead treat this automated deletion the same as if I used the "Make online-only" option on desktop ... Is this possible? No, that's not possible. Dropbox doesn't have an option to change the behavior of deleted files, and there's no way to programmatically set files…

@"B-bath" wrote:When will Boxcryptor be integrated into Dropbox? The clock is ticking for Boxcryptor subscribers whose accounts are closing. Refer to @"apfund"'s reply, just above yours.

@"Justme53" wrote:A few months ago I installed my Dropbox. Ever since it's downloading stuff into it. But when I open it up, it's always empty. It says, that it is completely full and I have to buy myself more storage. You likely activated the backup feature. Check your Backups page.

@"miniman" wrote:Is there a way I can find all the files taking up space from Dropbox, so I can set them to make available online only? The only way is to navigate the files and folders on your computer and look at their sync icons, which indicate whether a file or folder is online or offline. There is no list showing all…

@"Darko G.1" wrote:Old email is not in use anymore. So I can't get security code If you've forgotten your password, your password has expired, or you're being sent a one-time security code, there's no way to gain access to the account without access to the email address associated with it. Your best bet is to see if your…

@"Martin55" wrote: I cannot access my dropbox. I havde No longer acces to the email connected to the account ... If you've forgotten your password, your password has expired, or you're being sent a one-time security code, there's no way to gain access to the account without access to the email address associated with it.…

@"syntrak" wrote:The best speed I have seen is 100MB/s on my 1GB leased line While most ISPs and speed test sites display their results in bits (kilo or mega), the speeds reported by Dropbox are in Bytes. Be sure to do the conversion before comparing. Your 100MB/s transfer speed as reported by Dropbox would be equivalent…

@"tamasgoldvasut" wrote:A tárhelyem teljesen üres, mégis teljesen megtelt ahogy a foglaltság is jelzi! Ellenőrizze a biztonsági mentési oldalt. * https://www.dropbox.com/backup/all

@"macyman" * https://help.dropbox.com/storage-space/shared-folder-count-against-storage

@"FLYONTHEWALL" wrote:My documents folder was copied in its entirety to DB several months ago. A sub-folder is named New Files. I created a test file in the New Files folder two weeks ago. DB has still not copied that file to my online files, and it isn't in the Dropbox folder on my computer ... I could be mistaken, but I…

@Jdcanes1 wrote: How do I make sure my account is cancelled? Are you talking about cancelling your subscription, or deleting your entire account? You can see what plan you're on by going to your Plan page. If it says you're on Basic, that's a free account. If it says anything else, those are paid plans. The Plan page will…

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