Rich Super User II

@"Cinosa" wrote:When you say it may lead to file loss, do you mean on the local drive or on the Dropbox, or both? Potentially both. If your Dropbox folder is stored on an external drive and that drive were to become disconnected while Dropbox was running, or if the drive wasn't online when Dropbox starts, it could be seen…

@"Ajb1" wrote: Not sure how to add screenshots of problem here.

@"SensS" wrote:Dropbox doesn't let me upload any type of content, when I click upload file it does absolutely nothing. I assume you're using the Dropbox website? If so, have you tried clearing your browser's cache/browsing history or a different browser? Those are the first steps in troubleshooting any possible browser…

@"Ricardo2199" wrote:But when I activate synchronization again to upload new data, will the uploaded data be downloaded? That's why you use Selective Sync on the folders you upload; to remove them from your local drive and leave them only in your account online. This is how I've done it in the past... Create a folder,…

@"Muhammad Mohsin" wrote:I have wrongly entered my date of birth today what should i do? * https://help.dropbox.com/account-settings/dropbox-family-age-requirements

@"Liz63" wrote:Is it just a simple 'add a new person to the Family Plan'? Or are there other settings they need to check off? They enter your email address and click Send Invite. That's it. * https://help.dropbox.com/plans/manage-family-plan I can see all the family members in the group. Can you provide a screenshot of…

@"Ricardo2199" wrote:The first time I tried an app for synology nas called cloud sync ... then I tried to do it manually by ... dragging little by little directly to the Dropbox website ... The only other option would be to copy the files to your computer and use the Dropbox application to sync them. If you don't have…

@"Liz63" wrote:I've just logged into Dropbox using a specific email address that I provided to my manager so he can link me into his plan. I'm still getting the same message to upgrade for more space. Are you sure you were invited to join the family plan, and not just invited to a shared folder? The latter wouldn't…

@"kascat47" wrote: Yes, SMS Backup and Restore. I've been using both together for 3 or 4 years and this is something that started happening about 3 months ago. I'd still check the version history of one of the files to see where the restore is coming from, but this is likely an issue that you'll need to take up with the…

@"Johnvbaker" wrote:I cannot contact my email provider as it is a private company that no longer exists. Any idea how I can get around this issue? You can try contacting Support, but most likely without access to the email address, you won't be able to gain access to the Dropbox account. Visit the Support page while you're…

@"kascat47" wrote: Is this something you have to do on a computer? You view version history on the Dropbox website. The instructions I linked to previously show the process. I only use it to back up information on my android phone. Dropbox doesn't have a backup utility for mobile devices (aside from Camera Uploads). Are…

@"Johnvbaker" wrote:When I log in, there is a security screen advising me to change my password and a linbk to sent to my obsolete email address. * https://help.dropbox.com/account-access/lost-email-access

@"zelserg" wrote:I don't have the items listed in the instructions. And items in other places do not show backup devices (I believe this is some kind of flash drive) Is there anything listed on your Backups page?

@"wvick" wrote:I don’t see anywhere in the web or desktop interface to identify what this backup is, or provide the ability delete it. * https://www.dropbox.com/backup/all

@"kascat47" wrote: I'm not sure if I have the right board. I'm using the free version of Dropbox so I go out daily and delete the previous backup to stay under my storage limit. For the past few weeks, Dropbox randomly restores files taking me over my storage limit. Recently it's been happening daily. How go I get this to…

@"WDCPres" wrote:Our nonprofit organization had a Dropbox account for which we paid a renewal of $119.88 on 2/21/23. ... I went into it today and found no files there and the account listed as a basic account. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox…

@"zelserg" wrote:How to delete unnecessary backups? * https://help.dropbox.com/organize/delete-dropbox-backup

@"Rodrigo1968" wrote: I would like to know ifbit is possible to transfer my Google drive folders/files to Dropbox? You would either need to download your files from Google and upload them to Dropbox, or use a third-party transfer service such as MultCloud.

@"ClayNewman" wrote:It says I'm using 0 of 2 GB. Then your account is empty. There's nothing else you need to do. You should be fine.

@"ClayNewman" wrote:All I know is I've deleted every file I can find, then permanently deleted those files, and dropbox is still telling me that I need to upgrade to get more space. What am I doing wrong? What does your Plan page show for a breakdown of your usage (Regular, Shared, Backup, etc.)? Provide a screenshot if…

@"auroras" wrote:Using the [... ] option besides the folder Navigate back to the folder, click the ellipsis [...] and select Unpin.

@"auroras" wrote:I have pinned a folder of a project that I was working on. I have unpinned it, but Dropbox keeps taking me to the same folder! Pinned where, and how did you pin it?

@"Deskboxuser" wrote:I am attempting to share a folder with a number of external parties and do not want each organization to know that the others have access to the same information. Any member of a shared folder can see the other members. There's no option to disable that as shared folders are meant for collaboration. If…

@"Sangwoo Sim" wrote: I cancelled my subscription through Apple and I am basic right now. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.…

@"Sangwoo Sim" wrote:I have been subscribing for years through apple and trying to pay them directly and get those messages - "Something went wrong. Please refresh the page or contact customer support.". To be clear, you're currently paying Apple for a monthly subscription, and now you're trying to pay directly to Dropbox…

@"tyardeni" wrote:Seems that the family plan should offer the same total storage as the standard plan. It offers the same space and features as the Plus plan, but adds the ability to invite up to 5 additional people to share the account (6 total) and gives them all access to a shared Family Room folder.

@"free4cat00" wrote:this is what I see... 16.75 Gb earned, in addition to whatever I have/had free (2Gb). So, now.... what do we do? From everything you've posted, it's showing that you have all of the space that you've earned. You previously posted that your total quota shows as 18.75GB. You started with 2GB, earned 16GB…

@qwikflash wrote: I tried contacting support but they won't help. What is the ticket number you received? If you don't have one and haven't opened a request with Support, you need to. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues.…

@"swassner" wrote: Regular files (545.9 MB) Backup (14.4 GB) Shared files (17.5 MB) Unused space (0 bytes). You have the Backup feature enabled, and it looks like you've filled up your account with backup data. * https://help.dropbox.com/organize/how-to-use-dropbox-backup *…

@"kurakensama" wrote:Dears: this last month my subscription was charged 15 times, with 14 (unsuccessful) attempted refunds. These refunds doesn't appear on my Visa so this month I'm paying 15 times the agreed plan. You need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox…