Rich Super User II

@"rashidatkamal" wrote:A link was shared and it does not load I always get an error message. How do I resolve this What's the error message?

@"Hplar" wrote:My concern here was how on earth the most significant files in my account were now labeled as unconfirmed and are inaccessible when It was organized in different folders with labels before and are accessible in dropbox backup? Those aren't your original files. Those are the COPIES that you tried to download…

@"Leg-o-lasz" wrote:How to upload an empty folder on Dropbox Web? You can't upload an empty folder using the Dropbox website. You can just create a new folder instead. If you have the Dropbox application installed and you're syncing your folders, creating a new folder in the local Dropbox folder will cause it to sync that…

@"DevenThakkar" wrote:I found docparser have solution for it, may be dropbox can apply same for itself...as below.... but there no way I can contact dropbox.... You can post feature requests in the Share an idea section of the forums.

@"Aegon" wrote:In my Dropbox folder in Finder, I right click on a folder/file and I no longer have the option for Smart Sync. Has anyone found a solution to this? You still have the options and they're visible in your screenshot. Dropbox has just renamed them in the more recent versions. Local is now shown as Make…

@"Mark" wrote:If you need only read only access consider leaving the shares and instead asking for a shared link instead. @"beatmixer0097" If you just need to be able to upload files to their accounts, you can also ask them to send you a File Request, which allows you to upload files directly to their accounts. You don't…

@"Hplar" wrote:... in the hope of getting them back for offline access I decided to hit download. But then I wasn't able to download it due to technical problems ... What you're seeing isn't from Dropbox. A .crdownload file is a file that has only been partially downloaded. These files are created when you start a download…

@"olddog76" wrote:Here is the screenshot of the process list from task manager. It's normal to have that many processes running for Dropbox. It's not an indication of a problem. Most of them use little to no CPU time and minimal memory.

@"Skiday" wrote:I have gone from one laptop (which I still have) to another, which used to be my wife's ... but I cannot get my files in the folder as it remains my wife's. You need to sign out of her account in the Dropbox app, then sign in with your own account. *…

@"sammyjoms" wrote:There is a charge on our companies VISA for $1200 and I don't know what it's for?? ... how can i SPEAK WITH A PERSON to rectify this? With that amount it's likely for a Business account which would allow you to access phone support, but phone support is initiated via a callback through the admin console…

@"ABW31" wrote:Kindly I would like to know why the green checkmarks of some of my folders is replaced with a white checkmark with only a green (✔) inside. A white circle with a green outline and a green checkmark indicates a folder that is in a mixed Smart Sync state; some files are local while other files are…

@"DevenThakkar" wrote:I want to Autoforward all emails with attachments to Dropbox from gmail. on setting up, gmail says verification email sent to myaddressxxx@addtodropbox.com. ... how do i get the verification code which has been sent to myaddressxxx@addtodropbox.com. You can't. If setting up auto-forward requires…

@"Hplar" wrote:two of my biggest folders synced on dropbox were now labeled as unconfirmed and I can't view any of them even when downloaded for offline viewing. How exactly are they labeled as Unconfirmed, and where are you seeing this? To my knowledge, Dropbox has no such labeling. Can you provide a screenshot showing…

@"barlynne" wrote:intermittent issues since weekend where entire page list of file folders, legend for access disappearing - white page at dropbox.com home Clear your browser's cache/browsing history and try again, or try another browser.

@"masterzomon" wrote:How can I share a folder with the world from my dropbox but keep my account information like my name and business name private? You can share a link to the folder, but it will be view/download only.

@"Philip9" wrote:I want to collect photos from a large group of people. While everyone should be able to upload theirs to the shared folder, they shouldn't be able to see anything that'd been uploaded (including their own). The feature you're looking for is called a file request. *…

@"mbvideo" wrote:what are the features included in a Plus subscription? * https://www.dropbox.com/plans

@"djlance" wrote:You are not fully operational. Your site is down. I have checked with multiple users and it is down. What is the status and what is the ETR? * https://status.dropbox.com/

@"sloohand" wrote:I checked the music option for backup, thinking I could then add the one song, then realized all my music was snycing. You need to disable the computer backup feature that you enabled. * https://help.dropbox.com/installs-integrations/desktop/how-to-use-dropbox-backup

@"dp201021" wrote:I had some pics in my dropbox account and have link to that. But that link doesn't work anymore and doesn't show any pics. Instead I get a message as: "That didn't work for some reason" Was this a link that was sent to you by someone else, or was this a link that you created? If the link was given to you…

@"dearuser" wrote:We use dropbox for work and would like to have an off-site backup of the entire account to a local external drive. The main issue is that it needs to be one-way (cloud to local storage) and not respect any deletions... Dropbox has no such feature. Dropbox is a synchronization service, meant to sync all…

@"LuukS_" wrote: All my iPhone pics are automatically downloaded in my Dropbox. How do I disable this but still keep the pics on my phone? You likely have the camera uploads feature enabled. Just disable it. * https://help.dropbox.com/installs-integrations/photos/camera-uploads-overview

@"rossmcm" wrote:If I touch the Dropbox file (i.e. use a touch utility, which only updates the LMT) the LMT is updated to the current time on the local file, but the new LMT doesn't propagate through to other instances of Dropbox. That's working as expected. Dropbox doesn't use timestamps to sync files. It looks at the…

@enfinityTX wrote: Any advice on how to make me the owner again? Have the new owner transfer ownership back to you. https://help.dropbox.com/files-folders/share/owner

@"M14NOJ" wrote:Hello! Can someone help me to regain control of my hacked Drop Box account please? You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or…

@"eruu" wrote:I logged in to the dropbox website this morning to create a shared folder. I dragged in some files and shared it with my client. But I cannot figure out how to now get that folder to appear on my desktop? If you install the Dropbox application on your computer, a local Dropbox folder will be created and it…

@"james573_" wrote:change email with problem for new email drop box says new email is used. How do I fix If you're getting a message that says the email is already in use, then there's already a Dropbox account associated with that email address. Sign in to the account using the new email address, resetting the password if…

@"vuloan9407" wrote:My software is running using dropbox API to update data to web. I have been using it since 2019 but until the last few days it is no longer updated continuously, only updating a few hours. How do I extend my API usage time? Have you updated the app to use short-lived access/refresh tokens? Dropbox ended…

@"HazelRevilla" wrote: Hi walter, unfortunately I can’t contact my client to make these changes for me. It’s my fault I accidentally clicked the other option which is to join a Dropbox business account. Is there any way I can fix this? Please let me know thank you so much! If you joined their business account, then only…

@"Vorpal" wrote:On the last disk I attached there was a file: .dropbox.device that has both hidden and system attributes set. If I remove this file, will the popups stop happening. The "Do not ask again" box is specific to the device you've plugged in, and Dropbox writes the .dropbox.device file to be able to identify that…