Rich Super User II

@"CaptSteel" wrote:The ellipsis options seem to have changed. I do not have an option to "calculate size". You're clicking on a file. You don't need to calculate size for files. Just change one of the column headers to Size. The Calculate Size option is available for folders.

@"tc56" wrote:How can I point the dropbox programm to this folder? ... Which is the safest way to get the program run w/o losing data? Uninstall Dropbox if it's installed. Rename your existing Dropbox folder to Dropbox_OLD or similar. Reinstall Dropbox and select the location that you want for the Dropbox folder. Keep in…

@"KMT333" wrote:Is DB so clever that it compares the content of the new and old files and updates the original uploaded files only altering the changed 5 secs in the whole file, plus the name and the time stamp? Yes. Before every file is uploaded, it's split into 4MB chunks and then hashed. Before uploading the chunks,…

@"lifeiskaito" wrote:can i download folders via dropbox app on mac without the need to add them to my dropbox cloud? The app is used to sync the data that's in your local Dropbox folder with the data in your account online. It can't download files or folders unless they're in your account.

@"nsmart" wrote:I have several dropbox accounts. ... I cannot figure out how to download and access the other two accounts on my new computer. If you have a Dropbox Business account, you're able to link a Business account with one personal account and then sync them both to your computer. Otherwise, it's only possible to…

@"creator9" wrote: I looked at the shared folder but they ask for names and emails ... Not a shared folder; a shared link. There's a difference. A shared link doesn't require email address to send to. You can simply copy the link to the folder. Click the link I posted in my previous reply.

@LuciaZ wrote: All the files within were deleted not the folder and I didn't realise that this folder contained desktop, documents and downloads. ... Not sure if dropbox or windows problem Unfortunately, it's not actually a problem. I mean, yes, losing your data is a problem, but there was no fault here by Windows or…

@"onnokramer" wrote:The dropbox folder cpntains 1.5 GB of 16.4 GB max. dropbox says that 8.0 GB is used? Do you have the backup feature enabled? If so, those files would take up space in your account as well. * https://help.dropbox.com/installs-integrations/desktop/how-to-use-dropbox-backup

@"Doug44" wrote:Trying to transfer some of my Dropbox files by email via My Airbridge, which is a fairly regular event with never any problems.....Until today, did the usual procedure and the message comes back "UPLOAD ERROR connection error !" You'll need to contact the Support group for My Airbridge. Their service likely…

@"creator9" wrote:Can I put them in one folder where only one link is needed to see all three documents? Yes. Create a folder and put your documents in it, then create a shared link for the folder. * https://help.dropbox.com/files-folders/share/view-only-access

@"Rafael_" wrote:I'd like to know how can I do to change my age in my dropbox information. If you entered your date of birth incorrectly: * Contact Dropbox support within 30 days to have your account reactivated. * Our support team will ask you to provide proof of your date of birth. * After your information is verified,…

@"Kleptoctopus" wrote:There is a "?" in the file name. That would definitely cause a file to not sync to a Windows system, as that's a reserved character in the Windows OS.

@"axiom78" wrote:I was instructed that I could not remove the payment method without affecting the functionality of the services. And that's true. As @"Megan" mentioned above, removing the payment method immediately downgrades the account. If the intent is to keep the service active until your next billing period and then…

@"leedowdall" wrote:i'm trying to link my engine DJ to dropbox but keep getting "dropbox error" no local source device drive available to sync date to. This will be an error coming from your DJ software; not Dropbox. You'll need to reach out to Engine DJ for support with this issue.

@"Andy S.6" wrote:What I want is that Dropbox works the way it used to when I became a subscriber ten years ago. Nothing has changed with how Dropbox handles your files when they're stored on your device. If they aren't already, just mark all of your files as Available Offline and everything will operate as it always has.

@"Arif Ullah" wrote: How can i restore permanently deleted file that was deleted six months ago? You can't. Permanently deleted files are deleted ... permanently.

@"Canadachick13" wrote: All I did was click change name. Erased name there and put it as I wanted it. What @"Jay" is getting at is if you erased the entire file name and typed what you wanted, without putting the .mp4 back on the end of the file, then neither Dropbox nor your computer would know how to handle the file…

@"louis Huber" wrote:Exclude Photos and folders from The PHOTO Tab There used to be a feature that allowed you to exclude folders from the Photos page, but it was removed years ago.

@"Rum-SMK" wrote:How do we find out how to access the account that we are paying for. It would be good to get some money back, or at least cancel it so that we aren't charged again. You can use the credit card charge lookup tool to identify the account you're being charged for. Once you've identified the account, you can…

@"DanielleHR" wrote:How do I complete the password change without access to the device needed for 2 factor authentication? If you don't have access to the device to receive the two-step verification code, you'll need the emergency backup codes that were generated when two-step verification was enabled. Without them, it's…

@"Marion C." wrote:The idea is that I host the folder of documents but thay she can access and change them as necessary. Is that not possible via a link and without her upgrading? If the files total more than the space she has available in her account, then no, it won't be possible without her upgrading. *…

@"Queen22" wrote:Two of them downloaded on the same PC (but different accounts). Only the first person to use that PC would result in an eligible referral. Each person needs to install Dropbox on a unique computer.

@"Kleptoctopus" wrote:I have a folder which I am shared on, which will not appear in my file explorer and sync to my PC (Windows 10). Make sure the folder name doesn't have any characters that would be incompatible on a Windows system. If it does, the folder won't sync until you rename it. *…

@"BPOP123" wrote:Can I remove a member from a shared folder? If you're the owner of the share or have been given permission to manage access, yes. If not, your best bet would be to create a new shared folder, invite anyone to it that needs access, then move your data from the old share to the new share. *…

@"Elmrossouw" wrote:if I upgrade my account, can I recuperate files which were deleted more than 30 days ago? No, upgrading now will not allow you to recover files deleted more than 30 days ago. The extended recovery time is only for files deleted after you upgrade. Files you deleted more than 30 days ago are already gone.

@"B-s123" wrote:I need to create a shared drive for a class so everyone can post class notes and announcements etc. You can use a shared folder for that, but you can't make other people admins of it. A shared folder has just one owner. Everyone will need their own Dropbox account to join the share, and anyone with Can Edit…

@"Queen22" wrote:I have at least 4 people that have accepted and downloaded DB from my invitations. AFTER they did, DB suddenly marked them as ineligible. Did they each download and install the Dropbox application on a unique computer? If not, the referral will be marked as ineligible. Note that mobile devices do not count…

@"hjwebb" wrote:... your response ... is actually an uninformed ,snide cast-off of a legitimate inquiry / problem. Go back to your romance novel. Actually, @"Mark"'s response is correct. Sookasa is not a Dropbox product. It was owned by Barracuda. It may have had integration with Dropbox, but Dropbox didn't (and doesn't)…

@"Leg-o-lasz" wrote: How to rename a group of files on Dropbox Web? There is no option to rename multiple files at once.

@"ggladsjo" wrote:It seems this update was more extensive than I originally anticipated, so I'm trying to find out more information regarding changes to file organization. The update to the newer Dropbox Business did indeed change the location for your folders. The following help article describes it, but the short version…