Rich Super User II

@"jubbins" wrote:This is in the Finder and this is for files that are not yet synced aka, they have they little cloud with arrow icon... Mark the file as Available Offline, allow it to sync, and then double-click it.

@"jubbins" wrote:Now everytime I want to open something I have to right click and use the Open With feature. Is this in the Dropbox folder on your computer, or though the website? If this is in the folder on your computer, Dropbox has nothing to do with that process. It's controlled by your operating system. When you…

@"brandonbrant" wrote:That sounds like dropbox is throttling my capacity based off of things I can't control. You can certainly control it. You can easily remove the shared folder from your account. Also, if you only need view and/or download access to the files, ask the owner to send you a view-only shared link instead.

@"brandonbrant" wrote:Do shared folders count against your 2 GBs of space? Yes. When you're a member of a shared folder you aren't getting access to data in someone else's account. You have your own COPY of the data in your account, so you need to have enough available space to hold that data. *…

@"mardigrascat" wrote:I keep getting a message that I don't have enough storage space, but it's because other people are giving me access to THEIR Dropbox files. When you're a member of a shared folder you aren't getting access to data in someone else's account. You have your own COPY of the data in your account, so you…

@"becca4" wrote:I am trying to open a new file shared with me and Dropbox is telling me i am out of storage and need to upgrade. ... Maybe the file is more than 2GB but why would they prevent me from accessing it? When you're a member of a shared folder you have your own COPY of the share in your account, so you need to…

@"bspindia" wrote:my token is expiring while making api calls and getting unauthorised error due to short live tokens, how to generate unexpired token Long-lived (non-expiring) tokens can no longer be generated. They were deprecated and later replaced with short-lived and refresh tokens. A refresh token is used to…

@"Kevin Sharkey" wrote:It said in my paypal account refund from Dropbox issued and pending. Amount of (£199). It still has not arrived in my bank. What I 'm saying is that it never went into my account!!! From what you're saying it did end up in your PayPal account, but it still shows as a pending transaction. That would…

@"Jo67" wrote:... but keeps coming up error. What does the error say?

@"alexusram7" wrote: For some reason, whenever I try to sync up pictures. It says upgrade failed. Any ideas on what’s causing this? You'll need to provide more information about how you're trying to sync your files. Are you putting them in the local Dropbox folder on your computer and allowing them to sync, or are you…

@"AlexanderBrdx" wrote:I guess the documents my collegue posts, and to which I have access, is "counted" as part of the space I use ? When you're a member of a shared folder you have your own COPY of that folder in your account, so it uses space just like any other files you have. If you no longer want/need access to the…

@"kristenbarnes" wrote:I have tried to find a way to contact a drop box representative and can't seem to. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an…

@"Andre15" wrote:The Dropbox symbol shows a red square and I cant find a description. You have a pending notification in the Dropbox application. * https://help.dropbox.com/sync/sync-icons

@"Kylie93" wrote: My university had a Dropbox business account and I was a user. It was deleted today. Is there anyway to recover the files in this dropbox account and transfer it to my personal dropbox? You need to contact the team admin for the Business account and ask them to restore the account. Act quickly as they…

@"nandan bhatia" wrote:why you credit amount from my account You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure…

@"patrickmudek" wrote:I have put a wrong birthday when subscribing to the family option. Now my account is warning to be blocked, I can't find any email to solve this issue, can anyone help me? You need to contact Support directly. * https://help.dropbox.com/account-settings/dropbox-family-age-requirements (bottom of the…

@"SFT1" wrote:Do I just need to delete it or how do I disable backup? The second link I provided shows how to disable the backup feature.

@"SFT1" wrote:Now I am getting notifications that my account is out of space ... despite that there are no files currently in my dropbox. Check your Backups page. You likely have the backup feature enabled.

@"DBuser555" wrote:What is the green circle with the white checkmark indicating? * https://help.dropbox.com/sync/sync-icons I don't want to synch my desktop files ... If you're seeing sync icons on your Desktop files, then they're syncing to Dropbox. You've likely enabled the Backup feature.

@"_Miri" wrote:I deleted my Business account. Now I'm in need of some files. Can I recover them somehow? Once an account has been deleted, it's not possible to recover the account or the files it contained.

@"m-a-f" wrote:Ive tried to subscribe to the file in Google Calendar using the Drop Box sharelink, but the calendar events do not appear in the Calendar app. Change the ?dl=0 to ?raw=1 and try again. If that still doesn't work, keep in mind that Dropbox links redirect which might cause a problem with some services if…

@alckc wrote: Dropbox makes it almost impossible to cancel your subscription. There is not "cancel button" on the "Plan" tab. It's actually very simple to cancel a subscription or trial. Typically, if you don't see the Cancel option then either the account you're signed in to doesn't have a subscription, or the…

@"mattvinyl" wrote:I think those not getting the sharing link might not have the Dropbox app loaded. Could this be the problem? No, that wouldn't be the problem. The app has nothing to do with receiving links. The links should appear in their email, so verify that you have the correct email addresses. You could also just…

@"SharkWithLegs" wrote:Storage data is saying I have wayyy more than what I actually have. Check your Backups page.

@"lukevan" wrote:previously, one was able to right click in empty space on a folder and have the same commands show up that show when right clicking on a folder Dropbox doesn't control this; your operating system does. Dropbox has no control over how your clicks are interpreted. All Dropbox can do is register its options…

@"JCmk" wrote:As I explained, I have no "~/Library/CloudStorage" folder. Not /Library/CloudStorage under your user folder, but off the root of your drive. Expand the Library folder that's shown in your screenshot.

@"Jason D.8" wrote:Yes, that fixed it. Thanks. Then whatever software you're using is likely deleting the original file before saving the new version.

@DREAMSLOTH wrote: I was under the impression the account would exist in perpetuity even if the email is no longer in use. No, that's not accurate. You can sign in to a Dropbox account even if the email no longer exists (assuming you still know the password and there's no verification code sent to the email), but if the…

@"Dennis S.3" wrote:Are you saying that once the email address is changed to the temporary address, you can switch it then to the existing account, or do you mean transfer everything to the new "placeholder" email account? Once you change the first account to use the temporary email address, the original email address will…

@"equitone" wrote:I'm currently using less than 1GB, and think it must be something at the server end causing the problem. It won't be at the server end. Check your Backups page. If you have no backups and you've deleted files in your account, wait a few hours for your usage to be recalculated by Dropbox.