Megan Dropbox Community Moderator

If you could give that a go, that'd be amazing @"shirley s.2"! Provided that this doesn't make any difference, let me know. 

Hi @"Wendy K", I'm sorry to hear about this situation. If you've joined a Dropbox Business team, for security and privacy purposes, only the team admin can remove you from the team an convert your account back to a personal one using these steps. Let me know how it goes.

Hey @"Lawix858"! Do you notice this behavior only when you're using Safari? Have you tried another browser too? Would you mind sending over a screenshot of the message you get on your end? 

Hey @"Lawix858", let's see what we can find about this! Do you get that error when you try to access your content, or account? Also, which platform do you use? Our website, desktop or mobile app? Keep me posted, and we'll take it from there! 

I just sent you an email @"Jay1418"! I'll see you there! 🤗

Hey @"swigyfood", thanks for the speedy reply! Have you also tried clearing your browser's cache, or trying an incognito browser at all? Feel free to also send me a screenshot of the error you see on your end, please. 

I just sent you an email @"Reimu"! I'll see you there! 

Hey @"shahaf", let's jump right into this! When you install our desktop app locally, that creates a local Dropbox folder with all of your files to the device. That folder will naturally take up your local hard drive space. If your hard drive space is low, your option to choose which folders to sync when installing the app…

Hey @"Reimu", can I send you an email in order for us to have a closer look into this? 

Hey @"Jay1418", let's jump right into this! Have you tried the steps provided here, in order to contact our Support by any chance? If you're having trouble opening a new ticket, let me know and I'll be happy to do it on my end for you. Thanks a bunch!

Hey @"_Joshua", thanks for posting here! At the moment, you can send your suggestions mainly through our Community & our Support too. When you send us our feedback, or note things you'd like to see us improve, we pass them to our team internally in order for them to review. Plus, our Community Managers keep an eye out for…

Hey @"iiman", I hope you're doing well! Have you tried using a different browser, by any chance? Is the error the same as the one you mentioned in the title of the post? If you could let me know how long this has been happening for, I'd appreciate it. Keep me posted!

Hi @"starionhost", welcome to our Community! You can rename, move and edit the file request name and folder location via the File Requests tab without breaking the link. I hope this helps!

Hello from me @"James S"! Have you tried a different browser, by any chance? If I were you I'd clear my cache, and also try an entirely different browser or an incognito mode, just to exclude and make sure this isn't a browser-related issue. 

Hey @"right click", thanks for posting here! Have you tried relaunching your Finder using the steps found here? If not, can you give it a go? Let me know! 

Hey @"Dave81", just to make sure we're on the same page: are you talking about the icons when you access our desktop app, or mobile app? Feel free to send me some screenshots if you have any, in order for me to get the visual too.

Hey @"markelp"! Would you mind clarifying your app's current syncing status, please? If you could send me a screenshot of that, I'd definitely appreciate the visual. You also mentioned that the app asks for your password each time. Have you made sure that the app has been installed with admin rights? As for the little test…

Hey @"Cindy55", just to make sure we're on the same page and that I understand the issue would you mind walking me through the steps you follow on your end? Do you see any errors on your end? I'm asking because I can't open the link due to security and privacy reasons. If you have any screenshots, feel free to send them…

Hey @"Stevenginz", what file type does this happen to? Is it all of your content, or some of them? If you try to preview the content online, do you see the same thing? 

Hey @"Stevenginz", I hope you're doing well! Would you mind clarifying if you're using our website or desktop app to preview your file? What file type are we talking about, and do you happen to have a screenshot, in order for me to have a visual? Let me know more! 

Hey @"Cindy55", welcome to our Community! I removed your shared link for security reasons. Would you mind clarifying the error you received when accessing this link? Have you tried from a different browser too? Keep me posted!

I just sent you an email @"egidijusbumblauskas"! I'll see you there!

Hi @"egidijusbumblauskas", let's see what we can find together on this! Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article. Can we actually send you an email, so that we can take a closer look into this issue for…

I definitely see where you're coming from @"mikey59"! In any case, give it a go and if this doesn't work, we'll try our best to see what we can do and how to remedy this. 

Hey @"mikey59", let's jump right into this! I'm assuming based on everything you mentioned that you're talking about our one-time security code and not the 2FA, is that right? In any case, there's no way to disable that, or bypass it. Have you added no-reply@dropbox.com to their contacts list, in order to ensure that email…

Hey Dave! Usually when you add files in your account using our desktop app, the next step would be for the app to sync these additions to your account online. Next step is for these changes to sync to your mobile app, but that usually won't take as long -depending on the size & the volume of course- and it might also…

Hey @"markelp"! These entries are most likely from an older installation of Dropbox. There's a chance that they might be outdated, but I wouldn't necessarily recommend that you remove them from your system, especially since they don't take up so much space. 

Hey @"MikeDidier", thanks for that! And if you check your events page, what do you see there? The Events page at www.dropbox.com/events gives you an overview of all activity in your account. When did you notice the latest changes in this folder? 

Hey @"MikeDidier", interesting! Would you mind sending over a screenshot of one of the emails, please? Just make sure your email address isn't visible. 

Hey @"markelp", awesome, great job on the details! Now as for the syncing files, let's try to sign out of the app and then back in to see if this changes things at all. Also do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox…