Megan Dropbox Community Moderator

Hey @"Doug R.1", do you happen to be running any 3rd party apps like antivirus or firewalls, or VPN/proxy settings on your machine? If so, could you temporarily disable them and let me know how it goes?

Have you tried signing out of the app, and then back in or even rebooting your device at all @"eroberts"?

Hey @"alexjcrane", welcome to our Community! It'd be helpful to quit and relaunch the Dropbox app on your machine or even reboot the machine itself as well. Also, do you happen to be running any 3rd party apps like antivirus or firewalls, or VPN/proxy settings on your machine? If so, could you temporarily disable them and…

Hey @"Doug R.1", thanks for that! Have you tried fixing the hardlinks & permissions of your Dropbox files, following these steps, by any chance? If this doesn't make any huge difference, let me know and we'll keep investigating. 

Hey @"BuddaRudda", I hope you're doing well! Not sure if I have something in mind about this. In any case, I'll leave your thread open in order for other users to connect with you, and suggest what works best for them. If you need anything else, please let me know and I will be more than happy to help every step of the…

Hey @"Doug R.1", let me also jump in here! Can you also send me a screenshot of your Dropbox folder's properties, and clarify how many files you have syncing there? Also, what OS does your device use?

Hey @"eroberts", let me also jump in here! Would you be able to send me another screenshot of the Dropbox folder's properties, just to check what's going on there? Also, when you access your folders inside the Dropbox folder, do you see any syncing icons there? 

Hey @"amiem", thanks for the speedy response! Have you tried re-installing the app using this link, by any chance? 

Hi there, @"amiem", let's jump right into this! If I understand this correctly, it sounds like you wish to sign out of the desktop app locally on the device. There are the steps. You should be able to locate your little Dropbox icon on the menu bar, next to your WiFi. When you click on it, and follow the steps you should…

Hey there, @"LeslieT", welcome to our Community! Have you tried uploading the file to Dropbox using our website and the steps mentioned in this article? If you use our desktop app on your MacBook Pro, you should also have a Dropbox folder located locally on the device, that'd allow you to upload content by copying or…

Based on your screenshot it seems that Ron was the owner, therefore the sender of the folder @"mdhakr".

Essentially the "administrator permission" you received when trying to remove the folder, was because it was a shared one @"mdhakr". You needed to remove yourself from the folder first. You can see more about shared folders' permissions here. 

Hey @"Big Maho", let me also jump in here! When you say "domain access" I'm guessing you're referring to our website, right? If not, feel free to clarify. 

That's amazing news @"mdhakr"! If you need anything else, just give us a shout. Enjoy the rest of your week ahead! 😀

Hey @"Dylandx"! Can you also try accessing the document, using a different browser altogether? Keep in mind that you would have been emailed a copy of the completed document, or received a link to view it on Dropbox Sign. I would recommend searching your inbox and junk/spam folders for a message from…

Hey @"mdhakr"! Once you remove your access, essentially you will no longer be part of the shared folder. 

Hey @"Dylandx", let me jump in here too! That could have been the culprit. Would you be able to confirm with the user? 

Amazing news @"JStak"! 🤗 If you need something else, please let me know and I will be more than happy to help every step of the way!

Hey @"JStak", can you also share the app's syncing status with me? Is it possible that the files/folders you can't see locally have some invalid characters that prevent them from syncing?

Hey @"mdhakr"! It looks like you're checking through the desktop app, not online. Can you visit your account online, and try the same steps there? 

Hey @"JStak", I hope you're doing well! Would you like to share some additional info with me, in order to get the full visual of what you're talking about? I'd love to know when this first started, your device's OS and the version of the Dropbox app that you're using there. If you have any other info to share, feel free.…

Hey @"Ll4589", I hope you're doing well! No, they do not receive such notifications on their end. If you need something else, please let me know and I will be more than happy to help every step of the way! 

Hey @"mdhakr", let me jump in here too! It looks to me like this is a shared folder. Have you tried using the steps mentioned in this Help Center article, in order to remove yourself from it? Give it a go, and let me know how it turns out! 

Hey @"vrdesign", would you mind waking me through he steps that you follow when trying to open the link? Have you & the members tried opening it through your browser, and does that work or give them any specific messages? 

Hey @"MysteryMan", when you're trying to sign into the app with Account2, are you also connected to the same account online on our website? I'd suggest you sign out of Account1 both online, and then through the app and then try to connect to Account2 online first, and then see if the app follows. 

Hey @"vrdesign", how long has this been happening for? Also, is this a shared link that members can edit, or one that they have viewing permissions only?

Hey @"MysteryMan", welcome to our Community! Are both of the accounts individual ones, or is it an individual and a Dropbox Team one? Generally, the steps that you followed in order to sign out of the app are correct and it should allow you to connect your second Dropbox account. Did you recently try to uninstall the app…

Can I send you an email, in order for us to have a closer look into this @"RichardBudd"? 

Hi @"RichardBudd", let's see what we can find together on this! Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article. Have you recently shared a link which could have been downloaded many times, or to a large file?…

Hey @"lukehanley"! It doesn't seem to be the full thing. Would you be able to send me the full text, please?