Mark Super User II

There are already such measures in Dropbox @"Joe2-0" , however, they arent really very reliable. Dropbox obviously try and make it more and more reliable over time BUT this is why they dont really suggest you move the folder to external drives. It just isnt the point of Dropbox and the risks are huge. 

Hi @"logjammin75" Just a quick one - are you the same person as this post? Because if so are you aware its two diff accounts you are using? Which could be part of the issue here.

So, you are not using the desktop software then. I'd suggest posting a screenshot of the issue to see if Dropbox pick it up later. 

Its not in the browser. Its the desktop itself - if you are using the desktop software. Its the bit of the computer where the clock is - either top right near on a Mac or bottom left usually on Windows. Its the 'bar' where all of the menu options are / start button etc. That should have a Dropbox icon on. THAT is the…

Im on about the desktop version. If you mouse over its icon on the status bar (i.e. next to clock) it should tell you what it is

Which version of Dropbox are you using @"Vajjie" ? If you mouse over the icon on the status bar it should tell you. It will be something like 194.4.6267

If it was a personal email it is certainly gone - they are wiped after 12 months almost to the day. Warning emails about this start about 90 days before deletion 😞 

@"Bharath T" wrote:But I lost my 2FA codes. Which is, unfortunately, only your responsibility. You are clearly told when setting up 2FA that you must keep them safe and that they are needed to regain access. If you dont have them you have almost certainly lost the data and accounts. As I said, however, I am not an…

A Business Team would be one that an organisation set up, created and managed on your behalf and paid fees for that. If that was the case the only people who can help are the business. Dropbox support wont be able to restore anything. However, after 3.5years it'll be gone - 7 days is the limit for deleted accounts on…

@"El1teZombiezHD" wrote:Hello, I too have had this issue pop up and i'm unsure why. Any ideas how I can get some support?? Thanks www.dropbox.com/support. 

@"Bharath T" wrote:hii @"Megan", when will I get my Dropbox account?? Without access to the 2FA codes you almost certainly wont I'm afraid. Dropbox have always been exceptionally strict on this. The idea of 2FA security is to make sure people without the log on details to get in cannot do so. Therefore circumventing the…

If the icon is inactive its almost certainly crashed, or, isnt running. Try a restart of the device and possibly a reinstall: www.dropbox.com/downloading

This may help you, however, it isnt available on Plus: https://help.dropbox.com/share/viewer-information

All Samsung plans are only temporary so at some point the bonus space will go. However, Dropbox does send emails out when you are close to quota limits, but, as long as you stay under you are fine 🙂

Rewind only works on deleted files. Once they are permanently deleted they are, as the name said, permanently deleted. And yes, Cloud storage is a good replication of your data - so if you replicated it recover it from the original copy rather than the cloud. Remember a backup system should have 3 or 4 copies of data…

Unfortunately if they deleted the files from deleted (i.e. permanently deleted them) there is nothing anybody can do - they are not recoverable via Dropbox. You will need to restore from a backup OR if you have computers not yet connected and sync'd to Dropbox use that.

Dropbox cannot change a folder owner unless its done via the website. Its simply not possible. You can go back via emails to see who set it up, or, possibly via www.dropbox.com/events. You can delete the folder yes - simply leave or remove it from share when setting up new one. 

Whoever is the owner of the folder needs to give you access to it. Or if there are none listed you need to set up a new one. 

Dropbox also pulls info through from what the user has on their account. So, have you checked that the recycled account user has update their info at www.dropbox.com/account ?

Sorry, your post still hardly makes any sense. If you are having copyright issues file a DCMA request via https://help.dropbox.com/account-settings/copyright-policy However, for anything more than them deleting the shared link to the file you need to speak to an Attorney as thats outside of Dropbox jurisdiction. 

You havent said what issues you are having or what the problem is @"Mesty" - nobody can help without that. In terms of support if you havent paid and are on a trial your options are very limited. The support channels are for paying users: www.dropbox.com/support

Dropbox is almost certainly not running or not installed: www.dropbox.com/downloading to get it set up again 🙂

@"pckrullenbol" wrote:It's not about space, it about privacy, or the way many people want to use Dropbox. You will need to give more detail about why you want it here. I dont see how Privacy is an issue? The device has face ID / passcodes on etc. which lock it plus you can do the same to the iPad. PLUS, remember Selective…

Hi @"kmagic" The only way you may be able to do this is via Support, however, how long ago did you access the account? Was it over 12 months? If so the data on it would have now been deleted due to it being inactive. 

You need to contact support @"GSBox" : www.dropbox.com/support.

You can go to https://www.dropbox.com/account/general and click on the 'Clear' next to manually added accounts

If you added them to your account they would be in the folder or file that was downloaded at the point of adding them. Note this would be using your quota up though. If they were just links you viewed on the website, no, you will need to go to the website link again to see them. 

Dropbox didnt, and never ever, had a 9.5gb plan. To get that much space it has to have been earned via referrals etc. What space is showing if you go to https://www.dropbox.com/account/referrals or clicking on the little icon at the top right of the page at www.dropbox.com/home 

Have you given it time to download? Do the files show up at www.dropbox.com/home ?-

You need to contact support as your sharing has been banned for some reason: www.dropbox.com/support