Hannah Dropbox Community Moderator

Hey @"nikkilewis", thanks for letting us know. Can we send you an email, so we can look into this a bit more closely?

I see. Well, the creator won't get notified, if you view the signed document. And if you want to share it, I would actually suggest you download it from Dropbox Sign and then upload it to your Dropbox account and share it from there. I hope this helps!

Hey @"Scanlon44", would you mind clarifying if you're doing this from the advanced settings during the setup? Or are you doing this once the app is set up and starts to sync?

Hey @"likehu", I see that you're in this folder through the 'all files' page. If you click on the "Family Room" option on the left of the page, does that take you to the same folder with the same contents? What I mean is, is it possible that the folder in Chinese is just a simple shared folder in your account and not the…

Hey @"Joycegtx1951", sorry to see you're having this issue. Can you please send us a screenshot of the error message you're getting and a screenshot of your right-click options? Also, what's the current sync status and version of the Dropbox application? You can hover over the Dropbox icon in your system tray for this info.

Thanks for the additional info and the screenshots here. If you check the syncing status of the app now, from the Dropbox icon in your menu bar, does it still show files indexing or is it now "up to date"? And if so, do files you add to the new Dropbox folder in Locations, sync to your account online?

Hey @"lucidlight", thanks for reaching out to the Dropbox Community about this. We do appreciate your feedback here, but I'd really like us to look into this. Can you let us know which version of the Dropbox app you're using, by hovering over the Dropbox icon in your menu bar? Also, please send us a screenshot showing what…

Will you be sharing this document through Dropbox or other means?

Hey @"RobPen1", thanks again for your feedback here. It has already been passed on to our team. For any future updates, you can always keep an eye on the dedicated help center article.

Hey @"silverface", thanks for your comment here. After the update of the Dropbox app for macOS, the Dropbox folder was moved to ~/Library/CloudStorage. Is that where you've been adding your files to?

Hey @"cloudstoragelover", I do understand this is quite inconvenient and I can also confirm it's one of the expected changes after the update. We do appreciate your feedback, though, and I will make sure that your comments are passed along to our team. If you need anything else, just give us a shout.

Hey @"Walt805", thanks for taking the time to post today. While this is not written in one of our help center articles, it has been officially stated by other Dropboxers around the Community (see here and here), that Dropbox does not compress your files upon upload. Are you seeing any issues with a specific feature?…

Hey @"l3x", sorry to jump in here. Is it possible that the videos in the iPhoto app are in some kind of 'online-only' state, meaning they're placeholders instead of actual, full-sized videos? And is there any way to download or export them to the device first, like Walter suggested, and then move them to Dropbox, to see if…

Hey @"thejanman", welcome to our Community! Referral space is indeed permanent, and does not get removed from your available quota, so let's see what we can find out. Where did you initially see that your space was down to 2 GB? If you go to your account settings here, how much space does it report? If it's a different…

Hey @"Luckywesterly", thanks for posting your question to the Dropbox Community! Can you give me some more info on the situation? For example, do you have a Dropbox Sign account that you're currently signed into? Or are you currently signed into (and are a member of) a Dropbox Business team account? Are these the members…

Hey @"jeremiahmoore", thanks for taking the time to post here. I understand your need to have access to more than one Dropbox Business account and we really appreciate you taking an interest in these plans. At the moment, you can only have one Dropbox Business account linked to the Dropbox desktop app. If you have a…

Hey @"carlieransom", thanks for reaching out to the Dropbox Community! You can sign out of the Dropbox desktop app, by following the steps in this article. I hope this helps! Let me know if you have any questions.

Hey @"JHova", how are you today? We can definitely look into this internally. Can we send you an email to the address associated with your Dropbox Community profile here?

Hey @"NRW1", is this happening on your new phone? Have you made sure that camera uploads is enabled?

Hey @"alex ross", can you try this solution here, to see if it helps?

Hey @"Steve A.13", if you pause syncing, rewind will most likely restore just whatever appears as deleted in your account online. But if you intend to keep using the Dropbox desktop app, it can't remain paused. You'll have to unpause it, so the deletions will need to sync anyway. So, I'll agree with Mark on this one; allow…

Thanks for reaching out to us, @"melvinkjames". I have added your comments in the ticket you gave us and raised its priority, so a member of our team will be replying to you the soonest possible. Let me know if you have any questions.

Спасибо за обновление здесь! Если вы удалите специальный символ из имени папки, папка сможет без проблем синхронизироваться на всех ваших устройствах. Что касается контента, который был удален, вы можете увидеть его на странице удаленных файлов? -------- Thank you for the update here! If you remove the special character…

Hey @"HSG2000", thanks for joining our Community. In order for someone to stop receiving Dropbox emails, they'd need to change the address associated with their Dropbox account. I'm afraid, this can only be done from the account owner's end, or someone who has login access to the account. Let me know if you have any…

Hey @"seamusvibe", thanks for reaching out to us. Can you let me know what the status and version of the Dropbox app is at the moment? You can hover over the Dropbox icon in your system tray, to see this info. Also, can you try to quit the app and all your running tasks and then relaunch it, to see if that changes…

Hey @"gaglianocarissam", thanks for joining us on the Dropbox Community! Would you mind sending us a screenshot of this error message? Also, how did you upload this file in the first place? If you can give me some more info on the process you followed, that would be really helpful. Thanks in advance!

Hey @"Redderz", thanks for bringing this to our attention. Can you try to login to this account online through a different browser or private browsing window, to see if you're getting any errors there? If you can access it online as normal, can you temporarily disable any antivirus, firewall, VPN, or other security app you…

Hey @"b_in_vt", if your 'downloads' folder was synced to Dropbox on your old computer, you probably had enabled the backup feature. Dropbox backup allows you to back up your desktop, downloads and documents folders to Dropbox, without manually moving them into the Dropbox folder. You can read more about the feature here.

The ones with the green check mark (solid green), would be available offline and the ones with the cloud icon would be online-only. You can see all the sync icons here.

Hey @"finnstru", there are some other things you can try, when coming across camera uploads issues like this. You can go the app settings and clear the cache. You can also make sure to have at least 500mb of memory available on your device (not your Dropbox account). And you can try turning on the option to use cellular…