Dell_Dropbox Dropboxer

Hi there @"Mcodywatson" , If you no longer have access to the email address linked to your Dropbox account, visit this support form while signed out: https://www.dropbox.com/support/sign-in-issues Use an email you currently can access so we can reach you. Please note: if you can’t access the linked email and don’t have any…

welcome to the community @"rubendn" You said "new app update", are you running the stable or beta release? Can you please check the version history and let us know?

No problem! For future visitors in this thread, if you ever want to know more about the Dropbox updates check out the Desktop Client Builds forum

Welcome to the community @"tsmoyer", lets try to dig into this. Firstly, I'd recommend ensuring the files you removed are really gone. Go to dropbox.com and click on “Deleted files” and permanently delete any items still listed there. Then visit dropbox.com/backups and delete any device or hard-drive backups you no longer…

Hey there @"csnoke" thanks for dropping this suggestion. I have a quick question for clarification. I'm assuming you're using the Windows based Dropbox desktop app because you made reference to right clicking files. If a file is in your Dropbox folder waiting to be synced and you right click on it, you have the location of…

Welcome to the community @"JerryB1"! A Dropbox update was released yesterday, is everything working alright for you in the app since the update?

Good to see you back in the community @"MksBukhari"! We've heard people look for more flexibility in their plans quite a few times recently, thanks for leaving this feedback. We'll make sure to pass it along. 

This is a great usability improvement, thanks for your suggestion! For future viewers of this thread, if you like the idea you just heard don’t forget to press the upvote button on the original post. Your support helps new ideas gain visibility.

Great suggestion, we've seen a few customers request greater flexibility in assessing storage space For future viewers of this thread, if you like the idea you just heard don’t forget to press the upvote button on the original post! Your support helps new ideas gain visibility.

Just following up for future viewers of this thread who may find themselves in a similar situation. This case is a perfect candidate for Selective Sync, which will allow you to choose which folders are removed from your hard drive but are still stored on dropbox.com. Read more about Selective Sync here, including on how to…

Welcome to the community @"SCTheatre", lets see if we can unravel this mystery. For starters, which Dropbox plan are you currently on? (Basic, Plus, etc)

Welcome to the community @"Taylor-Pri" Thanks for reaching out with your concern. Our team is currently working on restoring the Zoom integration, I can't provide an exact timeline but there should be an update within a few weeks.

Welcome to the community @"GPaul" To start out lets check two things * Lets check your sync status: Hover over the Dropbox icon in the system tray, ensure it reports “Up to date” * Check the sync icon overlay for “online-only” (cloud icon) versus “available offline” (green tick) in Windows File Explorer and report what it…

Hello @"crazy8s" welcome to the community! Could you access this page on your account to view your total quota, and this page for your referrals? Please let us know what you see on both pages, and if need be, provide a screenshot showing the total quota and referral amounts. This will help us to assist you further

This would be great flexibility to have, hopefully we can get some community support on this one!

Your frustrations are totally valid @"nsrubio", and I would probably have similar feelings in your position. Please be aware that our team are currently working on restoring the Zoom integration, I can't provide an exact timeline but there should be an update within a few weeks. Hang in there!

Just dropping a note for future viewers in this thread, if you receive a message about your sharing activity, check out this article as a first step to see if there's any reasons you may have feel outside of compliance. 

Just popping in for future viewers of this thread. If you want to know how to make your files available offline, click here for instructions If you need a refresher on what your sync icons mean, check out this article

Hey there @"DropJen", are you referring to the loading speed of the forums here, or are you having an issue with your actual Dropbox service?

Welcome to the community @"Lunre"! This is not against the terms of service, however I would be mindful of the traffic that the file could possibly accrue. Excessive traffic could cause your links to be "temporarily paused" by Dropbox. I suggestion reading this page to familiarize yourself with all of the rules, guidelines…

Welcome to the community @"neuronerd", thanks for bringing this to our attention. As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail. You can do this by opening an incognito/private browsing window, while not signed into any…

Thanks for the suggestion, this would be an interesting upgrade to the current Shared Links expiration feature, which disables a link but doesn't actually delete a file. 

Welcome to the community @"david91" I know this question seems elementary but we have to ask to check it off the list. Have you double checked the spelling of the email to assure its being sent to the correct address? Check the Admin Console and go to "Members" to see the pending invites

welcome to the community @"tmayne2011", I wish we could meet under better circumstances. I know its extremely nerve wrecking losing access to your files. This is a deeper issue than we'd be able to remedy publicly, I would recommend contacting support via www.dropbox.com/support Make sure you are NOT LOGGED IN - even to…

For future readers in this thread, a couple of reasons referrals may be marked as 'ineligible' by the system include: * The recipient already has an account with Dropbox * The recipient is registering their account with the same computer or on the same network as you If you find yourself in this situation please email…

Hopefully we can get some community support on this upgrade to the screenshot functionality. Currently, Dropbox has 'screenshot sync' which allows you to automatically save screenshots to your Dropbox account and edit those screenshots directly through Markup. This would be a great way to build on that!

Great idea, and thorough explanation of the benefits. Hope this Idea takes off!

Correct, although Dropbox currently doesn't have download receipts, in the meantime you can access some stats for your generated links using Dropbox transfer, you can see: When the transfer was downloaded How many times When it expires To send: Visit Dropbox Transfer Click Create transfer and add your files. Send the…

Hey there @"salesforceadmin123", I spent a bit of time looking into this for you, unfortunately with Dropbox for Salesforce reaching the end of its support period, active development or configuration changes for that integration are no longer available. I wasn't able to find a way to adjust how the file name is generated.…

Hey @"billzink", welcome to the commmunity! I'd recommend getting in contact with our support team directly to look into this matter in more detail. You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link. From there you should be able to contact support.…