Dell_Dropbox Dropboxer

@"Susan Muskoka" Thanks for dropping by the community! Which version/platform are you using Dropbox on? When I log into Dropbox web, the Deleted Files is listed there on the sidebar

@"Jwong" Other folks have reported success by opening Excel or Word and selecting File > account > connected services and unselecting Dropbox. Can you see if you have that ability?

I was able to reproduce this issue, however on my end Dropbox will return all files that have the search term in the filename first (as long as "most relevant" is selected in the Sort By menu), and then everything else that may contain that term afterward. It definitely would be helpful if there was a way to exclude…

Just want to quickly flag that you can also use Plex or Roksbox to access your Dropbox files on Roku. With Roksbox, once installed, you'll go to setup and select "add media source" and select Dropbox. You'll then be directed to log into your Dropbox account from the app. Once you authorize Roksbox in your Dropbox account,…

@"Beatboxer" unfortunately we may have come full circle, our team recommended uninstalling Dropbox, deleting ~/.dropbox-dist and ~/.dropbox, then reinstalling. Which I know which is what originally brought you here to begin with. This case is a thorny one 😬

@"Andrew Donaldson" can you help clarify this part? "In my case the OS (Phone Link) fails to recognize the link to the android, but Dropbox syncs the files." Can you explain the connection between Dropbox on your Windows 11 and where your Android phone comes into the picture? And what is not working between them?

Thanks for stopping by @"THEUSER404" Dropbox Vault was discontinued in March, around that time members received notifications with the following message: "To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to…

Hey there @"anbrasw", thanks for dropping by. Something to keep in mind, when using this feature, the files/folders would still appear inside your Dropbox folder. They wouldn't disappear from there, they would just count as 0 bytes. With that being said, can you clarify the size they take up inside your hard drive, and the…

Welcome to the community, thanks for dropping by. Let's see if we can solve this mystery. Can you see any signs of your missing files in your deleted files page or the events page perhaps?

Hey there, thanks for dropping by the forum. First off, very sorry for your loss. Refer to the following help article. When you go to the Support page as it instructs, make sure you're not signed in to any account, even these forums, and you'll see an option for not being able to sign in. It's best to use a private or…

Hey everyone, thanks so much for flagging that something seems amiss. The team is looking into this and we'll drop back in when there's an update.

Thanks for dropping by with the suggestion @"Craig Morris". In the meantime, have you tried any workarounds? Another user shared one here. 

Just jumping in to provide some possible explanations and sharing resources from the help center that may shed some light: Quick Guide * Wait 24 hours; the suspension typically lifts automatically. * Reduce link sharing spread – avoid mass automatic downloads. * For frequent high-volume usage, consider upgrading to Plus or…

Thanks for flagging that this is still an issue for you @"hoovdc". Our team is aware and looking into this, I can't provide any timelines but will update this thread when we know more. 

Hey @"junkyardkiff" welcome to the community! Was the short music piece you uploaded and shared your original work? Was the file created on your own equipment? Is the person who's name appeared one of the people you shared the file with? Did the "shared by" thing appear immediately, or later on? When you generated the…

welcome back @"Tamora672" In Dropbox, view-only access does not prevent downloading by default. People with view-only access can: Open and view the files Download copies to their own devices Comment (if you allow it) They cannot edit or delete files So if you share a folder or file with someone using "Can view"…

Hey @"Richard S", welcome to the community! A great place to start would be letting us know what you plan on using Dropbox for? Are you just storing personal files? Are you running a business? Are you sharing any files to a wide audience?

@"aL_br" As of now, the response Adam Daniel shared from support should be everyone's expectation until we hear otherwise. 

@"JungleT" It's totally understandable you're frustrated with the errors you're getting, but we need a little info from you in order to go through the process of troubleshooting. Have you tried restarting your machine and reinstalling the Dropbox app? I know the opening questions may seem pointless, but help us out! :)

@"Mattsson" that's a fair request, and thanks for bringing this feedback to our attention. I'll share this thread with the relevant teams so this can be explored.

To add to Jay's response about checking with Apple Support, have you checked out this thread? https://discussions.apple.com/thread/255759674?sortBy=rank

Hey there @"sphereofnoform" welcome to the forum. Bandwidth limits for Dropbox accounts Dropbox has established the following bandwidth limits for accounts: * Dropbox Basic: 20 GB of bandwidth and up to 100,000 file downloads per day. * Dropbox Plus, Family, Professional, Essentials, Standard, and Business: 1 TB of…

No prob @"zekereich" , enjoy your weekend!

@"zekereich" if Dropbox is not appearing in Force Quit but you think it may still be running, you can also force quit the Dropbox application by using Terminal. Open the Terminal application by using the search function or navigating there from the Applications folder. Once terminal is open, type in pkill -x Dropbox and…

Best tip I've seen shared in the community this week. Simple and incredibly useful.

Hey there @"RyanL330", thanks for dropping by the community. I'll check with the team and see if anything is amiss. I do want to set the expectation that we will not be able to comment on your application for employment specifically. But I can inquire about our application process and check that it is functioning as it…

For those who are popping into this thread after the fact, Generally speaking, uploading a single or batch file will automatically rename the file if it is a duplicate, this aligns with in-app behavior for files with the same name. When uploading from a 3rd party app (like Gmail), we attempt to detect duplicates, but may…

Hey there, welcome to the Dropbox community @"originalClown" Have you searched your email for any correspondence from Dropbox related to the DMCA? I would reach out to copyright [at] dropbox.com to inquire about the alleged infraction. 

Thanks for the additional context @"buddyguy", we'll take your feedback to the team. 

Welcome to the community @"waldux" When you check your events page, there should be a calendar there that allows you to see past actions. How far does yours go back? Its likely that Dropbox's event logs don't go back that far. https://www.dropbox.com/events I'd also check out the file activity page, If you’ve enabled…