Comentarios
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Hey there @"Beatboxer", welcome to the community! We have a Linux commands article in the help center that I believe has a command for auto-installation of the Dropbox daemon. Can you let us know if this helps?
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Thanks for the screenshot @"mayra27", I'd recommend forwarding this email directly to abuse@dropbox.com for the appropriate team to review.
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Hey there @"mayra27" , welcome to the community! We have a resource in the Help Center that aids you in determining whether or not an email is real. Please take a quick look and let us know if you have any additional questions. Taking a close look at where the email is sent from and if its an official Dropbox address will…
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Welcome to the community @"EchoMit"! For productivity I'd recommend ChatGPT or Google Gemini. For web searches, I really like Perplexity, the way it structures its responses is something I've found really useful. What AI have you used so far?
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Welcome to the community @"bdepaoli" For clarification, is Dropbox telling you you don't have enough disc space on your Mac or is it telling you there's not enough space in your Dropbox account? Just to confirm, you're signed into the same Dropbox account both on the website and the Dropbox application, correct? Can you…
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@"Glferman" can you check to see if your files and folders are syncing? You can find instructions for that here
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Thanks for dropping by the Dropbox community @"Glferman", lets try to solve this mystery. Is your Dropbox updated to the latest version? Are the rest of the files syncing fine, or is there an issue across the board? Can you also double check that the folder in question does't contain an incompatible character?
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@"Scubar " We totally understand how important these files are to you, and thanks for dropping by the community. To start I have a couple of questions. * Are you the owner of the Dropbox account in question, or did the company you worked with administer the account? * What was the exact date that the files were uploaded to…
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Hey there @"tsveg1" welcome to the community! For starters, are you certain that you've logged into the correct Dropbox account? I'm asking because in previous cases like this, some users discovered they had a second Dropbox account they didn't know about. Do you see any event history on this page, or deleted files?
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Thanks for notifying us of this, I'll pass the experience along to the team
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@"abitofhelpplease" as a fellow music collector, I'd recommend uploading the folder of music files into Dropbox instead of a zip or rar file. Unzipping huge files years later can be a little scary.
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Just dropping in with an update, this should be all fixed now! Thanks for bringing it to our attention @"jasminepritch"
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Hey there @"nmmorris" , thanks for dropping by the community! Glad to have you When you say the installation process begins and goes nowhere, what exactly happens? Does it make any progress at all? Does it close and disappear on its own? Could you please provide a screenshot of what you see?
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Hey there, thanks for checking in with the Dropbox Community Unfortunately, you can't remove the icon from the menu bar without qutting the Dropbox app. This will obviously prevent the app from syncing in the meantime, however the icon will disappear from the menu until the next time you run the app or restart your…
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Our team is aware of this issue and are currently investigating, we'll provide an update when there's something to share!
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Hey @"noveltyads" Currently, we only provide phone support for team admins of Dropbox Business subscriptions. If you are a team admin, you can request a call from the support page when logged into your account. Otherwise, you can see your available support options on that page, depending on your current Dropbox plan.
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To piggyback off what Mark said, here are the instructions for your friend to create a read-only Shared Link to the files you need to access. They will not count toward your quota
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@"YaseminSL" It sounds like your office computer that was originally syncing to Dropbox is no longer doing that. And as a result, you cannot access these files from home like you used to, correct? If this is the case, can you please follow these steps provided by Hannah on your work computer? "on the computer where you…en I can no longer access files from my second device remotely Comentario por Dell_Dropbox July 2025
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@"YaseminSL" just following back up to see if you're still having issues accessing your second device. Let us know if you need help, and please send over the screenshots that Hannah requested if so.en I can no longer access files from my second device remotely Comentario por Dell_Dropbox June 2025
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Hey @"jjackman", thank you for submitting your idea and sharing your experience with us. We value your opinion and the time it took you to contribute to this forum, it's not our intent to give the impression that your idea was "discarded". Our Ideas forum follows a specific structure, where new ideas are allowed to gather…
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Before you try this setup, I would search for "Dropbox Folder External" or something similar to glean the experiences that other users have shared regarding this, as well as shedding light on potential issues they may run into
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@"Yen Duong" hey there, just following up to see if you still need help with this. If so, can you please provide the info requested by Hannah?
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Thanks for voicing your frustrations with us @"WCMHI". During times of transition there will inevitably some hiccups. Your insights about the clutter of Dropbox documents in Paper search has been noted, and we'll take your feedback to the team.
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Thanks for dropping by the community, @"Mattflix" . To start, would you mind checking the app's preferences and more specifically your Sync tab, and check the path of your Dropbox folder? This is the one that should be syncing, and have all the icons, therefore you'd be good to go and delete any other paths.
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You're awesome, thanks!
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Someone else requested this recently and @"harrydbx" added a slider to allow more control. Does this apply to the mobile app as well? https://www.dropboxforum.com/idea/101002013/need-more-increments-for-playback-speed-in-audio-files/837239
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Hey @"ltpace610" just circling back to make sure you're good. Once your files have been gone for 30 days it will be a little more difficult to recover them if they have been deleted. Let us know if you still need assistance.
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Thanks for submitting this idea, @"radiofreemontclair". While your idea is gathering support in the community, a measure you can implement in the meantime is to create a filter in your email to route those messages away from your inbox. Assuming you're using gmail. click the gear > See all settings > Filters and Blocked…
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@"DrNat" hey there! just circling back to see if you're still experiencing this issue. If so, please follow up with Nancy's questions and let us know
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@"jwdoom" Thanks for following up and letting us know this is still an issue for you, we'll forward this to the team.