maher1982 Super User

Maybe you can use the Dropbox desktop application for one account and the Dropbox website for the other. Install the desktop app for the Plus account and access the Basic (Free) account through a web browser. This way, they won't sync automatically, and you can keep them separate.

Hello Sarah, could you please check the link below? It explains in detail how you can change your Dropbox plan https://help.dropbox.com/billing/change-information

Well, if other people in the community couldn't help you in this issue, I suggest you to contact the Dropbox support.

Can you open your Dropbox app, tap on 'Account' then on the gear icon and then on 'restore purchases' to see if that helps? By using the "Restore Purchase" button, the Dropbox app will communicate with iTunes to verify your previous purchase and upgrade your account to Dropbox Plus if it hasn't done so automatically. If…

Can you double-check your iTunes account to ensure that the subscription has been properly activated? Look for any confirmation emails or receipts that indicate the upgrade was successful.

Hello, Did you upgrade your account directly from the Dropbox website or via Google Play/iTunes?

Hi Ikif, If your workplace has started blocking Dropbox and you don't have access to modify firewall or antivirus settings on your work laptop, your options for a workaround are somewhat limited due to the constraints of your work environment's IT policies. However, here are a few suggestions you might consider: 1- Check…

I'm sorry to hear about your situation. To the best of my knowledge, if you had access to the associated email, you could attempt a password reset. This would send a reset link to the email if the Dropbox account still exists. However, since you don't have access to the email, this option isn't available to you.…

I'm not entirely certain, but it seems that without access to the email address, gaining entry to the Dropbox account is unlikely. You might consider reaching out to the email provider and requesting that the email address be reinstated, even if only temporarily.

Hi Aleksj, Certainly, you can increase your storage in Dropbox through both free and paid plans. To earn free storage space for free up to 18 GB, you can complete the Dropbox getting started checklist or refer your friends, family, and coworkers. But if you want more space you can pay to upgrade to Dropbox Plus to get 2 TB…

Hi, To change the email address on your Dropbox account: * Log in to dropbox.com. * Click your avatar (profile picture or initials) in the upper-right corner. * Click Settings. * Under the General tab, find your email address. * Click Edit next to your email address.* If you see Verify email instead of Edit, you’ll need…

Hi Peter, Are you a member of any shared folders? Do you have any backups saved? Both of these can consume storage space in your Dropbox account.

Sorry to hear that. Although I can't directly troubleshoot your specific issue, I can provide you with some general troubleshooting steps that might help you resolve the problem: 1. Ensure a stable internet connection: Make sure your internet connection is stable and working properly. This is important for the installation…

Hello, There may be a variety of reasons you're not eligible to redeem the promotional space: * You're only eligible to redeem the same type of promotional deal once. For example, you can't redeem the HP promotion more than once, even if you buy multiple eligible HP devices. * The Dropbox app was not pre-loaded on your…

Hi, Please follow the instructions in the attached article https://help.dropbox.com/organize/delete-dropbox-backup

Maybe it's related to: 1- Permission Issues: If the Dropbox link was shared with you, it's possible that you don't have the necessary permissions to access the file or folder. You may need to contact the person who shared the link with you and ask them to check the sharing permissions. 2- Or Broken or Expired Link: The…

Hi Pichler, If you're trying to rename a folder in Dropbox and receiving a message that the folder or file is open somewhere, it usually means that another user or application is currently accessing or using that file. To resolve this issue, you can try the following steps, maybe one of them could help: 1. Make sure that…

If I got your point; No, it is not possible to create a URL that directly accesses a local copy of a file in Dropbox. Dropbox is a cloud storage service, and it primarily operates by syncing files between the cloud and your local devices. When you access a file in Dropbox, whether through the Dropbox website or the Dropbox…

Whenever someone uses your referral link to create and validate a new account on Dropbox, you’ll both get extra storage added to your Dropbox. Now after you refer someone, they’ll need to complete the following steps before you both receive the extra storage space. * Click the link in the referral email or the link that…

Hello. how I can restart the dropbox on my PC? problem appeared again today & dropbox icon is missing again , i restarted PC with no result

Hello Amy, You mentioned wanting to reach me about the super user issue, but I haven't been contacted yet 😞

i restarted the PC & its working again now, thanks

I have a Basic membership with 2 PC & phone signed in to Dropbox. If I change any file on the PC, those changes are not showing up on the other two devices. Dropbox marked green signal not appearing on files Dropbox icon not appearing on windows from down

Yes I want

Follow the instructions below to delete a file or folder from your Dropbox account: On dropbox.com * Sign in to dropbox.com. * Hover over the file or folder and click the "…" (ellipsis). * Click Delete. * Click Delete again to confirm.

@"Nick Smith" I hope that you will find a solution to your problem soon

Hi, Please follow next three steps: 1- Check your spam folder to make sure it didn't end up there. 2- You can also add the email address no-reply@dropbox.com to your address book and then try sending the email again. 3- If you're still not receiving the email, contact your email service provider to troubleshoot further. I…

I like dropbox more than any other application, and I wish I can win the mighty answer badge reward 

This may mean that the recipient already has an account with Dropbox, or that the recipient is attempting to register with the same computer as you. also if they download the dropbox on their phone , this is not counting

Try to refer dropbox to your friends and it will be increased up to 18 GB