iNeil Dropbox Community Moderator

Hi andrei_t, Thanks for reporting this. We were able to reproduce the issue with the Dropbox MCP list_folder tool in Anthropic Claude, and I’ve escalated it to our engineering team for further investigation. I’ll share an update here once I have more information.

Hi ABM13, Thanks for reporting this. We were able to reproduce the issue with the Dropbox MCP list_folder tool in Anthropic Claude, and I’ve escalated it to our engineering team for further investigation. I’ll share an update here once I have more information.

Hi @dima3s I understand your frustration, and I appreciate you taking the time to share your feedback. While I’m unable to provide a timeline or guarantee whether this functionality will be added, I’ve shared your feedback internally with the team for consideration.

Hi @Frank I.2 I checked with our engineering team, and what you’re seeing is expected with Dropbox’s current iOS File Provider (Files.app) integration. As a workaround, you can disable the latest Files.app integration in the Dropbox app settings, which reverts to the legacy integration and will allow file updates to be…

Hi @dima3s, Thanks for your interest in this as well. At the moment, there haven’t been any changes regarding the ability to check for file comments via the Dropbox API. We understand how useful this would be, and it has been raised as a feature request with our product and engineering teams. While we can’t provide a…

Hi @porridge_developer, We’re sorry for the frustration this has caused, especially given how long this request has been open and the impact on your workflows. This has been raised as a feature request with our product and engineering teams. While we can’t provide a timeline or guarantee implementation, we’ll be sure to…

Hi @simotin13 and @pcapal I have reproduced the issue with the /2/files/get_thumbnail_batch endpoint and have escalated it to our engineering team for further investigation. I will provide updates as soon as more information or a fix becomes available. If you need further assistance on anything else, please let us know.

Hi @Akankshya, At the moment, there isn’t a Dropbox API endpoint that returns team-linked applications as shown in Admin Console → Settings → Team apps. You are correct that the existing endpoints only cover member-linked apps and do not list any team-linked applications. I’ve raised a feature request with our product team…

Hi @Akankshya, I received an update from the engineering team regarding the /2/team/members/list_v2 endpoint. For this endpoint, the roles field represents the admin roles assigned to a team member, not their basic membership status. The roles field is only populated for admins. For further information on the list of admin…

Hi Akankshya, Thanks for raising this on our Dropbox Community forum. I’m currently communicating with the engineering team regarding the expected behavior of the /2/team/members/list_v2 endpoint. I’ll let you know as soon as I have an update.

Hi @"rafakato", When you use the "include_deleted=true" parameter with the /2/files/list_folder endpoint, it will include entries for files and folders that used to exist but were deleted, as well as those that still exist. It doesn’t filter out only deleted files and folders. Unfortunately there isn't a parameter that…

Hi @"rafakato", Due to various factors, the exact number of entries you receive per /2/files/list_folder or /2/files/list_folder/continue call can vary. It is not guaranteed to remain consistent over time, across accounts, folders, or parameter configurations. The /2/files/list_folder endpoint itself is not guaranteed to…

Hi @"ltubbeCE", Dropbox does offer an API you can use for listing, uploading, and downloading files, among other operations. You can find everything you need to get started with the Dropbox API, including documentation, tutorials, and SDKs here: * Dropbox API - developer documentation and guides * Getting started with the…

Hi @"cblokAlly", Thank you for the additional information. If the Team ID and team scopes are included in the token request response, it indicates that the access token is team-linked. That said, please open an API ticket to further troubleshoot the issue using the following link: https://www.dropbox.com/developers/contact 

Hi @"cblokAlly", The error message "This token is not associated with a team" indicates that you're attempting to call a team endpoint using an access token that is not connected to a team. In order to call team endpoints, you'd need an access token authorized with team scopes. You can find more information on scopes in…

Hi @"EvgeniyJK", We’ve identified the issue related to your case that was affecting activity logs when working with Microsoft Word files. Our engineering team has resolved the problem, and everything should now be functioning as expected. If you are still encountering the issue, please let us know and we will be happy to…

Hello @"1575475", I’m reaching out to let you know that our engineering team has resolved the issue affecting activity logs when working with Microsoft Word files. Everything should now be functioning as expected. If you are still encountering the issue, please let us know and we will be happy to investigate the issue…

Hi @"conductor-app", I'm sorry to hear that you are still encountering the same problem. Our engineering team is still investigating this case. Please bear in mind that we are unable to provide an estimated timeframe for this case. However, I shall write to you as soon as I have an update.

Hi @"amei", I'm happy to hear that you are able to resolve the issue with downloading the JSON file with the Dropbox API! In relation to the access token, it's not possible to extend the access token's expiry time. Please bear in mind that Dropbox is no longer offering the option for creating new long-lived access tokens.…

Hi @"amei", I have reviewed the information you provided. From my understanding, you are experiencing difficulties downloading a file using the Dropbox JavaScript SDK and parsing a JSON file. Based on the code snippet you shared, it appears that the JSON file is being parsed incorrectly. Would you be able to test the…

Hi @"Doodles4060", There isn’t a Dropbox API endpoint that can automate copy or transfer files. This automation would need to be implemented on your side using the Dropbox API. I’m not able to provide guidance on developing the automation, but other developers in the forum may be able to share their insights. Dropbox does…

Hi @"Venu M", The best course of action is to submit a support ticket so the team can check if it’s possible to re-enable the API app. Please make sure to submit the ticket using the email address of the app owner account, or an admin account associated with the app owner, and include the exact full name of the app or the…

Hi @"pp111", Thank you for providing this information. The connections for these Dropbox API download calls are limited to one hour. If you need to perform downloads over longer periods (i.e., more than an hour), please issue multiple download requests, each lasting no longer than an hour, to retrieve a portion of the file…

Hello @"simonscmap", The filesListFolder functionality does not guarantee a specific ordering, and there is no parameter available to sort the list. This has been raised as a feature request. However, I can't promise if or when it might be implemented. Any specific sorting logic would need to be handled within your…

Hello @"sarkissan" , You should be able to develop a Dropbox extension while using a Dropbox Basic plan. If you're developing a Dropbox extension, we recommend reviewing the following resources: * Dropbox Extensions Guide. * Build your own Dropbox Extensions * Dropbox Developer Terms and Conditions * DBX Platform developer…

Hi @"codeAndchill", Once you’ve enabled the new scopes for your API app, you’ll need to re-authorize the app to generate a new access token for those scopes. Are you using the new access token from reauthorizing the API app? If you're still experiencing difficulties, please provide the exact steps you've taken to reproduce…

Hi @"alekso89", Thanks for providing this information. I was able to replicate the issue you're experiencing while testing the URL https://cdn.filestackcontent.com/4HanfOIvSVW4gHeOUbm9. I have reported this issue to the engineering team. Please note that I’m unable to provide an estimated timeframe for this case. However,…

Hi @"icebeartellsnolies" ​, Once you’ve enabled the new scopes for your API app, you’ll need to re-authorize the app to generate a new access token for those scopes. As @"DB-Des" mentioned, adding a scope to your app via the App Console does not retroactively apply that scope to existing access or refresh tokens. This…

Hello @"Vdesjardins", I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: the name and version number of the platform and SDK/library you are using, if any the steps to reproduce the issue, including relevant code snippet(s), but don't include…

Hi @"alekso89", You are correct that adding "raw=1" to the URL of a shared link will cause an HTTP redirect. The "raw=1" query parameter is used to bypass the preview page and allow your browser to directly render the file. In relation to replacing www.dropbox.com with dl.dropboxusercontent.com, I’ve moved this forum post…