Vicker Super User

Hi, @"peteraschindler" Checking individual folder for their file size is tedious and time consuming. Any chance you could install a graphical tool like DaisyDisk to help you visualise where the storage gone? Once we are able to identify where it goes, it should be easier to decide the next step, whether it is Dropbox…

Hi, @"Mark Kroll" , It looks like you have too many files in your Dropbox. There are a few ways you could relieve the situation. Using the Dropbox Selective Sync feature to unselect some less likely to be used items so they are not synced to your computer at all. Note that this is different from the Online Only function.…

Hi, @"rsbrux", Did you try to restart your iPad? Cheers Vicker

Hi, @"JoanaSilva01" , Please try accessing the home of your Dropbox account at the following URL and see if the issue persists. https://www.dropbox.com/personal Just wanna ensure you are at the right location. Cheers Vicker

Hi @"peteraschindler60" , I am a long-time heavy macOS Dropbox user as well and have never come across any double-count issue. Note that the "System Data" under macOS Storage is not directly equivalent to the "System" folder. I bet if you try to check the "Library" folder, you may be able to locate a large amount of usage…

Joined the waitlist. Looking forward to get a chance to try out Dash~

Hi, @"ned666" , Did you try to quit the Dropbox app in the taskbar and try again? Sometimes when Dropbox is trying to sync a large number of files (not necessarily large file sizes), it may get stuck. Cheers Vicker

Hi, @"Kadare2024" , From my understanding, `Shared` is meant to show items that others shared to you, not what you shared with others. Cheers

Hi, @"JimmyInTN" , Assuming that your Windows 10 computer already synced the files to Dropbox, you should be able to retrieve them by installing Dropbox on your gateway laptop. Though, a faster way to confirm is to log in the Dropbox web interface (https://www.dropbox.com) through a web browser. Cheers

Hi, @"sekturina" , In Dropbox, the "Selective Sync" and "Online Only" are 2 different features. In short, selective sync control whether the item is shown on your local machine or not, while online only control whether the file on your local machine is just an empty file or with the actual content. These 2 features could…

Hi, @"Terry White" , From my knowledge, there are 2 types of folder, Team folder and Shared folder. Team folder is expected to be shared among the whole team, therefore there are no fine-grain control of the access. Therefore, the only option left is to move things over to a newly created Shared folder. This official…

Hi, @"ExhibitBot" , I believe that once your app is ready for production and after Dropbox review, it shall be listed in the Dropbox App Centre. For details, you may check out the Dropbox App Console documentation. https://www.dropbox.com/developers/reference/getting-started#app%20console Cheers Vicker

Hi, @"Terry White" , I think the first thing you have to check is whether the folder that you mentioned is a Team folder. If that's the case, I would suggest to create another new private folder and move the content over so that you could have more fine-grained control on who could access it. Cheers Vicker

Hi, @"Tristan8384" , Try to go to your Dropbox app > Settings > Manage default apps to see if there's any setting applied to docx files. Cheers Vicker

Hi, @"Ehab_Elsawy" , Google-ing around, it does seem to be a Windows level issue. Anyways, please take a look into this external article that provides a few tricks, hopefully one of those may help. https://www.lifewire.com/fix-windows-11-folder-thumbnails-6455703 Cheers Vicker

Hi, @"Ehab_Elsawy" , Whether the preview thumbnails to be generated or not is more of the operating system's side than the Dropbox side. One more steps you may try is to simply restart the computer. May I also know if you are on a macOS or Windows? Cheers Vicker

Hi, @"Ehab_Elsawy" , Did you try to change the files to be available offline? You may refer to the following official documentation for the steps involved. How to make a file or folder available offline…

Hi, @"clabmusic" , When you copy the link, notice that the link ends with something like `dl=0`, which means not directly downloading. Once you change that to `dl=1`, you should be able to download it immediately. Merry Christmas 🙂 Cheers Vicker

Hi, @"stoneagerocks14" , Are you sure you use the same email address to access your desktop and mobile Dropbox? You should be able to easily verify that by clicking on your profile picture in your desktop client and mobile app. Cheers Vicker

You may want to give it a try to edit the date and time, though, and see if there's any effect on the sorting order.

Hi, @"Mythrisart" , Do check whether the Dropbox desktop app is running correctly on your mac. You may refer to the following official documentation for details. What is the Dropbox desktop app? https://help.dropbox.com/installs/desktop-application-overview Cheers Vicker

Hi, @"manugoyal" , Based on your file info, seems that they were taken on a phone. In such case, you might wanna try to look and edit the date via the Dropbox mobile app. Check out the following official documentation on the steps. Photos: An overview > How to change the date on your photos…

Hi, @"gillcleeren" , I would suggest first, checking on Dropbox web (https://www.dropbox.com) to ensure all the files are intact. Then do perform a reinstallation of the Dropbox desktop client. You may refer to the official documentation below for the steps involved. How to run an advanced reinstall of Dropbox on your…

Hi, @"sitrakandriana" , Try relaunch the Dropbox app. Here's the official documentation for the steps involved https://help.dropbox.com/installs/desktop-application-overview If the problem persists, you may wanna try to restart your computer as well. To ensure that your files are safe, you could open up your web browser…

Hi, @"CharissaJ12" , I notice that the browser's URL is pointing to the filename that starts with "._1209.....". May I ask if the files that you are trying to upload really begins with a dot? Or that only happens after uploading the file to Dropbox? The dot prefix for a file usually refers to hidden files, so I am not sure…

Hi, @"Jason Gunderson" , You may try to launch the Dropbox preferences first by clicking on the task bar icon. Please check out the official documentation below for the details. How to view your Dropbox preferences in the taskbar or menu bar https://help.dropbox.com/installs-integrations/desktop/view-preferences Cheers…

Hi @"lysakowski", May I know what subscription you are on? If you are using Dropbox Pro or Business, you may wanna check out the Smart Sync feature. https://www.dropbox.com/help/desktop-web/smart-sync Dropbox Smart Sync allows you to sync just the folder and file structure to my desktop without the actual file content. The…

Hi @"test0071", You may try the following. curl -X POST https://api.dropboxapi.com/2/paper/docs/sharing_policy/set \ --header 'Authorization: Bearer <token>' \ --header 'Content-Type: application/json' \ --data '{"doc_id":"WqfDh6TLUqMMbzCYDVLJe","sharing_policy":{"public_sharing_policy":"disabled"}}' Cheers Vicker

All the file status icon overlays are gone after updating to 41.3.77 on macOS 10.13.2. - Tried to uninstall, delete all cache, reinstall, no luck - Switched off early access inside settings. Tried to uninstall, delete all cache, reinstall with stable build 40. One of my machines work well, another one keeps updating itself…

May I know if your account has enough storage quota for the large file?