Comments
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Thanks for letting us know! Ok, we're looking into this now. I'll update again as soon as possible.
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Thanks for your reports, and we’re sorry for the confusion we’ve caused. Here’s more information about why some of you are seeing previously deleted files or folders reappear in your Dropbox. What happened? A bug was preventing some files and folders from being fully deleted off of our servers, even after users had deleted…
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Hi all, Thanks for reporting the issues, appologies for any inconvience, I'm looking into this for you all right now. I'll either write to each of you individually or update the thread here. Many thanks in advance!
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@"A788286432" wrote:I just received an automated email from Dropbox Support outlining that the issue can be resolved using their self-serve help tools on the website. Furthermore, they then closed the help ticket. It's actually kind of insulting that the help request was even flagged for something like this, rather than…
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@"A788286432" wrote:I'm actually having this exact issue: files I deleted about 5 to 6 years ago are appearing back in my Dropbox. When I go to view their prior history, I get an error and it says none is available. Can someone please contact me about this? Thank you. Sure! I'll email you now and follow up that way.
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@"tijsboom" wrote:I'm using dropbox for quite some time. Never had problems. All of a sudden it starts syncing old maps. When I remove them from dropbox (for example by putting them on my computer or even in the trash), they return automatically. Hi there, I've sent you an email to follow up on this, we'll get to the…
