Rich Super User II

@"davidgomez79" wrote:I was able to register him with his own email and was able to install the app to his android phone but it stayed as ineligible. Mobile devices do not count towards the referral program. The Dropbox desktop application must be installed on a unique computer.

@"Stephen L 24" wrote:I have a shared folder with an external party. He has uploaded several documents but they are not showing on my dropbox desktop or browser. How was the folder shared with you? If you received a shared link and you chose to add it to your Dropbox, that is a one-time add and does not stay in sync with…

@"allandbyallo" wrote:Is it possible to completely hide the online-only files that are still visible in my MacOS finder? You can use Selective Sync to remove the local copy of a folder without removing it from your account online. * https://help.dropbox.com/sync/sync-choose-folders-to-sync

@"Mertc" wrote: Is it possible to change payment method from yearly to monthly? Also changing business plan to cheaper plan? Any changes you make now wouldn't take effect until your next billing cycle. As @"Mark" stated, you can try contacting Support but the terms clearly state no refunds, and you agreed to the charge by…

@"webatbcp_on_db" wrote:I would have expected that of the hard drive space, the amount available would have increased not decreased. Why is this happening? Have you checked the .dropbox.cache folder, as Jay mentioned in the post just above yours?

@"Ffrary" wrote: Can you transfer files from pc to mac Sure. If you have Dropbox installed on both and you're signed in with the same account, your files will sync between the two systems. Just know that there are some characters that you can use in a file's name on a Mac that are not compatible with Windows systems, so…

@"Round 7 Productions" wrote:Why am I getting faster speeds to Google Drive than Dropbox? Is it simply a different process and one is faster than the other? I can't answer that as I'm not familiar with how the sync process works for Drive. I've contacted both Synology support and Dropbox directly about this ... It's…

@"Justin R" wrote:When I right-click on a folder I see "Send with Dropbox Transfer" listed as a context menu option, which I don't use. Is this possible to remove? There is no option to remove the context menu items.

@"Buff Daddy" wrote:Found that when searching initially. Can't do either of those options. You can remove a shared folder from your Shared Folders page.

@"Round 7 Productions" wrote:Changing the bandwidth on the desktop app preferences makes no effect at all on this. Nothing in the desktop application will have any effect on your NAS. There are no settings in Dropbox that will change the sync speed of your NAS. The Dropbox app on Synology isn't created by Dropbox. It's…

@"KathleenWT" wrote:Please tell me how to unsync specific folders so that they only update on my local drive. You can just move the folders outside of your Dropbox folder so they doesn't sync. If you must store the folders in Dropbox, you can tell Dropbox to ignore them but you'll need to use PowerShell or Terminal to do…

@"Cellista" wrote:Just tryng to remove Dropbox from the path. And you're still running the Dropbox application? If so, you can't remove Dropbox from the path. Your base Dropbox folder will always be Dropbox. If, however, you've uninstalled Dropbox and are no longer using it, and you still see Dropbox in the path to your…

@"R-Air" wrote:I would like to know how can I get in touch with the support team. ... Our team no longer uses Dropbox but we continue to notice our accounts being charged. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best…

@"Cellista" wrote:I donot wish to removetheapp, just the path. To be clear, you're still running Dropbox, and you're just trying to remove "Dropbox" from the path?

@"mcs2" wrote:... using the elipsis menu which does NOT have a 'Calculate Size' option Your screenshot is cutting off the bottom of the context menu. Were you able to see the entire menu on your screen? The Calculate Size option would have appeared below the Pin to Dropbox option, which is the last one visible before your…

@"Oliver243234" wrote:How do we make it so all users in the shared file can open the Excel file and have the links update without having to change the file path for each user? This happens because Excel and most other applications use the full path to the linked file, not a relative path, and since the Dropbox folder will…

@"wmcorcor" wrote:But wouldn't DropBox be sophisticated enough to make the file/folder available offline (on my C: drive), copy it to the USB drive and then return that file/folder to Online-Only? No, Dropbox doesn't do that automatically. How exactly would I use DropBox.com to copy this folder? You'd have to download…

@"wmcorcor" wrote:I suspect what's happening is that DropBox is taking the Media folders out of Online-only to perform the copy? Exactly. You can't do anything with files that are in Online-only mode. They're just placeholders and not the real files. If you try to open, copy, move, etc., any file that's marked as…

@"JBH109" wrote:Unfortunately I also had two accounts,one for School and then a testing account. Both accounts had my school email. It's not possible to have two accounts with the same email address. If you had two accounts, the second one was with a different email address. Figure out what that other email is and you'll…

@"lohphat" wrote:Those files by the owner exist in a single account. Sharing doesn't duplicate the files taking up more physical storage. You actually get your own COPY of the shared folder in your account, taking up space, so you need to have enough space in your account to hold the files. You're aren't editing the files…

@"dwillishra" wrote:Question - is there any way to disable this notification, or at the very least change it so that it pops up but disappears on its own after a second or two? No such options exist. There's no way to disable or change that notification.

@"John Howkins1" wrote:Is it right that everything on my DB folder on my computer is also in my DB folder online? And if I remove it from either the computer DB folder or the online folder, then it is deleted from both? Correct.

@"Bob_1" wrote: Tried “make available off line” for a few files/photos ... So WHERE did it store those at? They're located in an application specific storage area that isn't user accessible outside of Dropbox. If your intent is to move the files to another server, you can't do it that way. You would need to export the…

@"billyjdoesoz" wrote:I am trying to switch Dropbox Plans between 2 active Dropbox Accounts (1 - Dropbox Basic & 2 - Dropbox Plus). You can't switch the plans between the two accounts. The only thing you can do is swap the email addresses between the two accounts, using a third email address, which is the process they…

@"BBN" wrote:I cannot see how many files are within the folders Select all the files, then the count will be displayed in the upper right corner. nor can I see the size of each folder. * https://help.dropbox.com/storage-space/file-size

@"ana_30" wrote:Can I use drop box to host my files and then make their link and put them on my website. ... visitors in comment section are asking for the subway surfers apk download link. As long as you're not distributing copyrighted material, then yes, you could put a link on your website to download the file from your…

@"weejohnstons" wrote:I have a few mac devices on my home setup and would like to rename them to be something more meaningful ... You can't. Previously they would appear with the name that the computer had when the backup option was enabled, but that changed quite a while ago. Now they're simply listed as Mac (2), Mac (3),…

@"Buff Daddy" wrote:So according to that, it's just been shared with view access. So I can't figure out why this is taking up room. It may be view access but it's still a shared folder that you've been invited to, rather than a shared link. A shared folder is added to your account and you have your own copy of the folder…

@"Glenn M.5" wrote:However, the dropbox app updated moving the folder to /Users/username/CloudStorage/Dropbox. Now the issue is happening on this Mac, as well. Are the files marked as Available offline, or Online-only? Mark one as Available offline and see if the issue persists for that file.

@"Bylgja" wrote: So my pictures are somewhere over the rainbow ? If you haven't accessed the account since 2016, then yes, the account and everything in it would have been deleted long ago. Dropbox would have emailed you multiple times before deleting the account.