Rich Super User II

Because the process of downloading a folder requires that the folder first be compressed into a single file. It is that process that has a limit of 1GB or 10,000 files. Remember that this limitation only applies when downloading a folder. You can download a single file of any size.

Yes. It's called Selective Sync. With it, any folders that you uncheck will be removed from the local hard drive of that computer. You'll need to use it on each computer where you want to remove the local copy of a folder. Make sure that the folder is completedly synced BEFORE you uncheck it within the Selective Sync…

The File is too large to download message is referring to the limits for downloading a folder of files, which is 1GB in size or containing 10,000 files. Anything above those limits will produce an error if they try to download the folder whole. Instead they would need to download the individual files within the folder. An…

Solved doesn't necessarily mean that the concern has been solved to everyone's satisfaction. It's also used as a way to pin the most relevant reply, in this case, from a Dropboxer, to the top of the page for everyone to see.

Have they installed it on a computer? Mobile devices (phones/tablets, etc.) do not count. If they did install it on a Windows computer, make sure they download and install the full Dropbox client and not the app that's found in the Microsoft Store. That app is a mobile client and will not qualify for the referral.

Greg S.18 wrote: How much Dropbox space am I using? You can see that information on your Account page.

There is nothing to solve. Dropbox is working as intended.

You're welcome, Simone. This is one of those cases where we're in the same position as you. We're waiting for more information from Dropbox on this one. We know that they're watching the thread and are taking into account all of your comments, but that's it. We don't know when they'll make another reply.

Mike H.57 wrote:As far as I can tell Rich is just a user (although a "Super User") like you. So he probably doesn't know the answers to all of your questions. Dropbox employees are tagged as "Dropboxer" Yes, exactly. Simone C.9 wrote:I do not really understand the "Super User" title Super Users are basically the moderators…

Charles L.5 wrote: Rich, I am still waiting for your reply to this post from a couple of days ago: Those are questions for Dropbox to answer, not me.

Make sure Dropbox is running (visible in the system tray or menu bar). If it's not, the integration features such as the right-click options and icon overlays will not be available.

I have merged the two threads and will merge any new ones that are created as well. Creating duplicate threads will not accomplish anything here. Every comment being posted to this thread is being reviewed by Dropbox. THIS is the thread that they are watching. Starting a second (or third, forth, etc.) conversation in a new…

AmosMoses wrote:II found files not showing up on my computer. These contained illegal characters in their names - ?|: etc. You can use the Bad Files Check to list any files in your account that could cause a syncing problem.

bwraith wrote:I would also consider continuing to use Dropbox for photo storage if the camera uploads option remains. The Camera Uploads feature is not, and never was, going away. Nothing relating to that feature is changing.

If it hasn't happened in two years, it's likely not going to happen. Dropbox has always stated that any devices connected to a single account will upload to the same Camera Uploads folder. Also, this is primarily a user-support forum. If you require a response from Dropbox then you need to open a ticket with Support. Open…

[Moved to the API forum]

JohnnyR wrote:And even more annoying is that I can't manually copy the dropbox folder in Finder (which is a 1000 times faster) and just point Dropbox to that location. Why is that not allowed? Because if you move/remove the existing folder while Dropbox is running, Dropbox could see it as a mass deletion which would then…

I've merged several topics into this one so that all comments are organized in a single location. It doesn't make sense to have them spread out all over the place. A single large topic gains more visibility and makes it easier for Dropbox to see everyone's opinions. Please keep any discussion of this topic within this…

I've seen nothing that refers to changes in sharing folders. There are changes coming to the Photos page which will affect creating/modifying albums. Is this what you're referring to?

Ensure that the Proxy setting in Dropbox Preferences is set to No proxy.

Any files currently syncing will have the blue Syncing icon overlay on them. There is no list of currently syncing files. https://www.dropbox.com/help/406

They're not compressed in a way that alters the file when they're synced back to your computers or downloaded from your account. It's just the storage mechanism used by Dropbox. They're also synced/stored in 4MB chunks, not complete files, and you never see this either.

KS555 wrote:I'm doing that now but I must say it's unbearably slow. My internet upload speed is slow, like 2.46 mbps. ... I"m uploading only about 7 gig - about a third of the total files- and it's telling me six hours. That's just about right. 2.46Mbps / 8 = .3075MBps .3075 x 60 = 18.45MB per minute 7168MB / 18.45 =…

ejasp wrote:I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how? No, you cannot. The promotion ended one year ago.

You're uploading through a web browser which is never all that reliable for large transfers, regardless of the service you're uploading to. For large files or large amounts of data you really should install the Dropbox client and use it to sync the files from your computer. Just put them in the Dropbox folder that gets…

schroumpf wrote:I think tampering with a private (or company) computer without authorisation is called 'hacking' and I believ it is illegal. When it's unauthorized, that's correct, but Dropbox updating itself is completely authorized. It's stated in the terms that it may update itself periodically. These are the terms that…

As long as one account is Dropbox for Business and the other is a Plus or Basic account, you can connect the accounts and have them both syncing on computer. If they're both Dropbox for Business accounts, then you'll need to continue using the web interface for the second one. You can only have one Dropbox for Business…

rmq67 wrote: Please find an expert to resolve this problem with Dropbox!! As Richard stated previously in this thread, this is likely an Excel or operating system issue. Dropbox does not handle the opening of local files, or the moving/copying of them. Dropbox is just a folder on your computer like any other. It might be…

No worries. I've done similar, only with a remote connection to my computer at work. The sounds continued to play through the remote connection and I thought it was the local computer (different app, not Dropbox, but VERY similar situation).

You can move to any location you want (external drives are NOT recommended). It will continue to sync to your account just fine. Just make sure you use the option in Preferences to do it. * https://help.dropbox.com/desktop-web/move-dropbox-folder