Rich Super User II

@"Anita Ny" wrote:A couple of days ago I realized my work dropbox account has been removed from all of my computers and I really like to find my work files. Your accounts were likely part of a free team, which allowed you to have two accounts syncing to your computer. Dropbox ended support for free teams back in January…

@"cheezeejazz" wrote:I can't see this upgrade option but it's exactly what I need - what kind of account do you currently have? (Personal or business etc?) I have a personal account on the Professional plan.

@"jahmk" wrote:Thanks, I've managed to do it, but looking for an option on dropbox could be easier. The method in the help article is the only way to manage this feature.

@"gcnd" wrote:I registered a dropbox account with a work email. I no longer work for that company and hence have no access to the email. You need access to the email address on your account in order to receive reset information. There's no other way. Contact your previous company and see if they can give you temporary…

@"jahmk" wrote:I really need to skip some large files to upload, they only need for offline works, but I need to keep them together. * https://help.dropbox.com/files-folders/restore-delete/ignored-files

@"brains" wrote:The current help doc says symlinks and aliases are supported. Are they or not? Yes, but they can no longer be used to have Dropbox sync files that are located outside of the Dropbox folder. Dropbox simply syncs the symlink; not the content at the other end. *…

@"jordan Sanregret" wrote:She however was not able to load any of her own into the account and got the notification " this folder is view only". Is there any way that I can change the settings so that everbody that access the QR code can upload pics? Sounds like you used a shared link. The feature you're actually looking…

@"Chuck Thomas" wrote:Do you think it would be more cost-effective to switch my new account from Professional to Business Standard? At some point, I expect that I will have people working with me. Until you have additional people that need licenses, no. The minimum number of licenses for a Business account is three, so…

@"Mark" wrote:@"Rick_A" this is where changelogs would help @"clientreleases" ..... Yeah, we had a glimmer of hope for a brief moment, then back to radio silence.

@"SMK66" wrote:I contacted the chat facility and was told that the only way to change my postcode was to downgrade my account and then PAY AGAIN to re-upgrade in order to change the details. Have you changed countries? If so, then you won't be able to change the current billing information on an active subscription because…

@"doktor27" wrote:I am user of Joplin app. I tried to synchronize my Joplin notes through Dropbox. I got the error "Some items cannot be synchronised." You should reach out to the support group for the Joplin app. Any sync process within the app would have been created by them using the Dropbox API, so only they will be…

@"kir9ost" wrote:Where i can read the info about traffic in plans? * https://help.dropbox.com/files-folders/share/banned-links We expect a huge traffic ( smth beetwen 20-40 GB/month ) Basic accounts and Business trial accounts have a limit of 20GB per day. Plus, Family and Professional accounts have a limit of 400GB per…

@"Chuck Thomas" wrote:Can one use Movebot to consolidate two DropBox accounts? I want to move all of the files and folders in my 2TB account to my 3TB account. The Data Migration Add-On is available to Dropbox Business customers. It's not available on personal accounts such as Basic, Plus or Professional.

@"giucaruso" wrote:I just discovered that a team account i had linked to my personal folder has just disappeared. Was it a free team? If so, Dropbox started ending support for free teams back in January and all existing free teams were disbanded. Both of your accounts still exist. One would still be linked to your computer…

@"Mani26750" wrote:On several files, I have a brown icons in left bottom corner of my files.(see below) @"Mark" is correct; the box icon overlay isn't part of Dropbox. It's part of OneDrive, and it's interfering with your Dropbox. You'll need to disable OneDrive or find a way to get it to stop syncing your Dropbox as well.

@"CoastalClover" wrote:What is the best way to deal with this? Start a new drop box and resave everything in it? Yes, you'll need to start a new account. If you're no longer signed in, can't remember the password and no longer have access to the email address, then there's no way to gain access to the account again. *…

@"kkarisa" wrote: The Dropbox button vanished from the Taskbar, but the exam center dialog box that told me to close the program still detected it as running. Go into Task Manager and find the remaining Dropbox tasks, right-click on each one and select End task.

@"Doug McIff" wrote:That option is not there. I can share, copy, open, download, etc. Then it's not a shared file/folder but a regular file/folder in your account. If you simply chose to download it or save it to your Dropbox, there's no connection back to the original owner.

@"indkal" wrote:It seems to be working! There is an executable file Vault.dbx-vault that is appearing in the File Explorer which asks for the pin and then the Vault folder appears. @"Megan" Confirmed working here as well. Never noticed this Vault file before. I've always looked for a folder. Double-clicking the file…

@"Doug McIff" wrote:Contractor sent me this huge file instead of a page. And i have not way to delete for remove myself. There is no "remove myself" option as shown. You can remove a shared file or folder from your account from your Sharing page. Click the three dots next to a file or folder and you'll see an option to…

@"lloydmc " wrote: However my email address is my full name @hotmail.com ... Contact Hotmail/Microsoft and see if you can regain access to (or recreate) your email account.

@"OuranioToxo" wrote:Could I please add some space on my account? * https://help.dropbox.com/accounts-billing/space-storage/get-more-space

@"cfrivera1" wrote:I am able to check/add the Vault folder under Selective Sync preferences, and confirm the update changes (twice) to add the Vault folder for syncing, but when I subsequently go back into Selective Sync preferences, it still shows the folder as unchecked That's what I see as well, on two different Win 10…

@"Megan" wrote:Rich it should indeed be able to sync the Dropbox Vault folder on the device. Very interesting behavior there. Do you have the latest version installed? I'm on the latest beta and prefer to stay on it for now. The vault isn't all that important for me. I was just trying to troubleshoot a bit. @"cfrivera1"…

@"lloydmc " wrote: Has anyone had luck with asking support to temporarily remove the restriction so that I can log in with my credentials and change the email once I’ve regained access? They won't do it. Without access to the email address on your account, or another device already linked to your account, it won't be…

@"kwillis" wrote:Is there somewhere we can request a feature for this? * https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000

@"tuxfan" wrote:Has this been fixed yet? No. It is working as designed.

@"CurlyVole" wrote:Since a couple weeks I have the problem that the app loses access to the Dropbox and I need to obtain a new Authorized Access Token at least once a day. Dropbox retired the ability for an app to get a long-lived access token. The app developers will need to update their apps to use short-lived and…

@"Imbi" wrote:My Dropbox folder is on an external hard drive. All I can guess, is that the USB hard drive was not hooked up properly to the system and that is why it did ask me to sign in again. Be VERY careful using Dropbox like this. If the USB drive isn't connected when Dropbox launches or becomes disconnected while…

@"Jesecourt" wrote: I have been using the Checkbook+ app on my iPhone for approximately 3 years now. I tried to backup my data to Dropbox last night and received an error message “expired access token”. You'll need to reconnect the app to your Dropbox account. Unfortunately that isn't something we can help with as that's a…