Karina Dropboxer

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  • Hey again @"Markmichaelphot" ! Thanks for keeping us updated on this, and glad we were able to help you out a bit. :slight_smile: Yeap, exactly - since you were able to connect through your mobile data, a network restriction is most likely what was causing the issue. If there's anything else you ever need, you can always…
    in Can't access the website Dropbox.com through my wifi Comment by Karina May 2017
  • Awesome @"bert" ! Thanks for keeping me updated & happy to hear you were able to get this resolved. If it's not too much trouble, would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you! [This thread is now…
    in How to link computer to existing Dropbox account? Comment by Karina May 2017
  • Hey @bert! To relink your computer with your Dropbox account, all you need to do is sign back in to the desktop app with the same account / login credentials of your existing account. Any additional information associated to relinking your device, and what happens with syncing :arrows_counterclockwise: when you sign back…
    in How to link computer to existing Dropbox account? Comment by Karina May 2017
  • Oh awesome @"Alen", that's great to hear! & thanks for getting back and keeping me updated. Glad to hear you figured it out, now you can go back to uploading :arrows_counterclockwise: :white_check_mark: Have a great day! 
    in drag and drop not working on Comment by Karina May 2017
  • Hey @Alen ! Thanks for reporting the issue with uploading files using drag and drop. Actually, we did until recently have an option to drag and drop uploads using Firefox, however, this option is no longer available on Firefox. Here’s a few things you can try since you’re experiencing issues with Chrome and Safari: *…
    in drag and drop not working on Comment by Karina May 2017
  • Hey again @"Bradlkt" ! If you scroll down on that Settings page on your iPad :iphone: you should see this option: Let us know if you're able to find it, thanks! 
    in How do i unlink dropbox app on my ipad ? Comment by Karina May 2017
  • Hey, just as a quick follow up - when you open up the settings on your iPad and find your email address, scroll down to the bottom, to find the option "Sign Out from Dropbox". Feel free to reach out to our Dropbox Support team at www.dropbox.com/support or go to http://bit.ly/2m56L7z in order to submit a support request…
    in How do i unlink dropbox app on my ipad ? Comment by Karina May 2017
  • Hey @"Bradlkt" :slight_smile: Thanks for reaching out! To unlink your iPad from your Dropbox account, you can follow these steps: 1. Sign into your Dropbox account at www.dropbox.com 2. Click your name at the top of any page to open the account menu. 3. Click on your "Settings" and from there, navigate to the "Security"…
    in How do i unlink dropbox app on my ipad ? Comment by Karina May 2017
  • Hey @"Markmichaelphot" Can you let us know if you’re experiencing issues with getting connected to Dropbox through multiple different devices, or only through your Mac? If you’ve tried connecting through multiple different devices, and you’re still experiencing issues, it might be that your network has blocked access to…
    in Can't access the website Dropbox.com through my wifi Comment by Karina May 2017
  • ¡Hola! Gracias por publicar en nuestra página de foro! :slight_smile: Los ajustes de Dropbox como notificación, inicio del sistema y configuración de red se pueden controlar a través de Preferencias de Dropbox. Más información sobre cómo acceder a estos ajustes se puede encontrar aquí: Https://www.dropbox.com/help/166 Más…
    in Quiero que Dropbox no se abra automáticamente cuando prendo mi PC Comment by Karina December 2016
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