Comments
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Hi @"luceman", I'm sure one of our community support team members will jump in to help out, but I happened to see your post so wanted to quickly offer some advice. I am supportive of teachers using all the technology the can in the classroom and appreciate your using Dropbox for yours! It sounds like you may just need a…
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Mark is correct. The screenshot you shared is the web preview of the contents. That is the same view that a "view link" would provide, except that it would not offer the option to "Join Folder". In order to upload additional content to the shared folder, add subfolders, or otherwise edit the folder or its contents, you…
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@"skillfusion" I'd like to add a bit more color to our sharing capabilities. You have a couple options with caveats to share so others cannot edit or reshare. Preventing File Editing To prevent recipients from editing, create and share a view only link. Recipients will only be able to access a web preview of the content…
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Megan is correct, we don't quite offer a solution to your use case today. The closest options would be either a shared folder or transfer, but they offer mutually exclusive sets of your requirements. * Shared Folder - doesn't meet your requirement that shared files be arranged in a custom way for the client that is…
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Thanks for flagging this use case to us. It sounds to me like Moodle may be stripping the shared link URL of it's critical rlkey. This is the portion of the URL which grants permission to the content. Without it, link visitors would be asked to sign in with their dropbox account. I'm checking with our engineering team if…
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Thanks Walter for the helpful reply to @jezhawk. I just want to add one thing. If I understand your use case correctly, you want people to be able to access a shared folder of content, but not be able to share it further. In other words, you want to limit sharing of your content to a specific set of people. Dropbox does…
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Hi @"vrdesign" and @"Bm22782" , I'm a Product Manager in the sharing area here at Dropbox and sometimes chime in to help out. Sometimes these specific cases are easier for support to debug, but I can provide some insight into how things should work. Depending on the content you're sharing there are two types of shared…
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@"Mark" we're working on this!
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Hi @"KrisHughes", Thank you for sharing your feedback here. I am a Product Manager for Sharing here at Dropbox and speaking personally, I think this is a reasonable expectation for our product. We do offer the ability in account settings to set your sharing defaults for audience and view vs edit permission, but we do not…
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Update to the Update: 'Join Folder' Feature Removed as of March 11, 2024 The removal of the 'Join Folder' option from View-Only Shared Folder Links was successfully implemented on March 11th, 2024. As stated previously, this fix is effective for all newly created links as well as all existing links. Thank you again to all…
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@"jeremyspann" the Join Folder option from View Folder Links was removed back on March 11th. Apologies for my lateness in updating this forum. Amending my earlier posts to reflect this update. If you are still getting join requests, is it possible you're sharing an Edit Link? That should be the only way now that you would…
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@"Kommandant86", wish granted 🙌. "Copy to Dropbox" option on will be back and replacing the Join button on iOS with this rollout. Android and Web already include the Copy to Dropbox along with the Join button.
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Update: Removal of 'Join Folder' Feature in Progress – Estimated Completion by Mid-March I wanted to share an update regarding the removal of the 'Join Folder' option from View-Only Shared Folder Links. Initially, we anticipated this change would be quick. However, we now understand that a few weeks are needed to ensure a…
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@"SCHouston" it sounds like this may be a bug or it could be that there is something else causing this behavior. Unfortunately these forums are not a good channel for determining the root cause of your specific issue. I recommend causing contacting customer support so they can work with you live to determine the cause of…
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Thank you @"Hannah" for continuing to direct our community to this thread for questions related to forced downloads and the change in URL format. As mentioned my post marked as the solution, this change reflects our move to an updated shared link architecture. This utilizes a rlkey parameter to grant access and is a…
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Hi @"jmargretsmith" , I can help out here with the link format part of your question. The longer URL containing the rlkey parameter is our new shared link architecture. Those links are "content based" in that they are tied to the content being shared. This as opposed to the old architecture which is "user based" which is…
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Absolutely @"GilesR32"! We employ a variety of methods to determine what is and isn't working for our users. These forums are a valuable source of direct and deep feedback on how you all are using Dropbox and absolutely impacts our product decisions. Please continue to stay engaged!
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Hi @"awertgcs" , You are likely receiving permissions requests due to a change we implemented late last year which allowed recipients to join a folder with view-only permissions, from a view-only folder link. However, after careful consideration, we've decided to remove this feature. This change will be implemented by…
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🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links 🗯 We introduced the capability to join a folder directly from a view-only link to make collaboration even easier. While well meaning, we don’t always get it right. After careful consideration, we've decided to remove this feature. This…
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🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links 🗯 We introduced the capability to join a folder directly from a view-only link to make collaboration even easier. While well meaning, we don’t always get it right. We've heard your concerns, and after careful consideration, we've…
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Hi Janice, I'm a Sharing Product Manager here at Dropbox. Just to build on Rich's advice here, I thought I'd add a bit more context for other folks who may come across your post. Difference between "Copy Link" and "Share"? Assuming you're referring to the options that appear when you hover over a file or folder in the…
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@"Rich" is correct, though this is an interesting feature idea. You may consider posting this in the community forums idea board to get a sense of how common this need would be. I am a Product Manager for our Sharing capabilities and this would certainly seem to be a niche power user capability. Thanks for your question!
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Hi @"Marc18" , I am a Dropbox Product Manager for our sharing features. Dropbox allows you to create shared links to files and folders that can be previewed by anyone without requiring available storage or even an account. In your case, the sender can create a "Link for Viewing" to the content. If the audience is set…
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Thanks @"Rich" as always for being so helpful to our users. I just want to add something for others that may have a similar question. If you are a member of a Dropbox Team plan, your admin will need to help you leave the team. The help center article delow provides details, but in short, there is an option to convert your…
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Hi @"skepticalthinker" , Jumping in here as a Product Manager for Dropbox Sharing to help out @"Hannah". Reading through your thread, this is very strange indeed. You've done everything right and I appreciate your patience in working through what is no doubt a frustrating experience. The best I can suggest here is to…
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Hi @"sullywhacker" , Very sorry to hear about your friend, and I can understand why you would want to access those pictures. I am a Product Manager for Sharing at Dropbox, and while I don't have a solution for you, I recommend you reach out to Dropbox Support. For privacy and security purposes they will not be able to…
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Hi @"NotABox", I am a Dropbox Product Manager for our sharing features. Dropbox allows you to create shared links to files and folders that can be previewed by anyone without requiring available storage or even an account. If all 90 video files are in a single folder, create a "Link for Viewing" to that folder. Ensure that…
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@"Fairsarae", no I wouldn't suggest that a change we made to shared links should push you into an upsell. Definitely not the intention at all. I believe since you're on a paid plan, you should have unlimited to file transfers up to 2GB included in your plan. If that's not the case, then I need to do better at my internal…
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Hi @"Fairsarae", I am a Product Manager for Sharing here at Dropbox, and I'm sorry the recent change we've made to Folder Links with View Only access have been driving you crazy! This is certainly not what we intended. There is another recent forum post where I address this in a bit more detail, along with a suggestion…
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Thanks @"authorsjuliusincestus" for sharing more about your use case. Sharing a view only folder link would only permit a recipient to view content - not edit anything. However, I can understand for your situation, you want to keep the experience to a one way flow of content delivery to recipients. I'm assuming these are…