Greg-DB Dropbox Community Moderator

The .NET SDK does raise an AuthException for authorization issues, such as for AuthError.IsInvalidAccessToken. It's unclear why you wouldn't have received that though; it seems to be working as expected for me. Can you clarify what you mean exactly when you say your "client wasn't null, but it also wasn't authorised"? Did…

There isn't a general filtering mechanism that applies to all endpoints like that. You can find all of the options supported by any given endpoint in the documentation for that endpoint, for example, for /2/team/namespaces/list. The /2/team/namespaces/list endpoint doesn't offer a filter option, but I'll pass this along as…

If you already registered some app names then you will not be able to register them again. You can see all of the apps you own under a given account on the App Console while signed in to that account. If you do not see the apps in question, that indicates that they are registered under another account, so you'd need to…

Our app name system is first-come first-served, and please note that app names are unique across Dropbox, whether or not a particular app using a name is in production. That means that if another developer has already registered a Dropbox API app name, you cannot also register it, so you'd need to use a different name that…

Thanks for following up. It's not clear from this why this would be happening, but a few possibilities/other questions: * Is there anything on your network connection, such as a firewall, proxy, VPN, anti-virus, or other security software that may be interfering with your connection to api-content.dropbox.com? * When you…

Apologies for the lack of response here! (I wasn't notified of this post for some reason.) Anyway, it can take some time to propagate events to the /2/team_log/get_events[/continue] results, so you may not always see the latest results immediately. So, in some cases like this, you may call before all of the latest events…

Access to file events for any particular team depend on the Business plan that the team is subscribed to. You can see this listed as "Audit logs with file event tracking" on the plans page. For instance, "Standard" teams do not have this feature, but "Advanced" teams do. If you need this for your own team, you would need…

Can you share this code as text so I can try it out and see what's happening? Thanks in advance!

I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: * the name and version number of the SDK/library you are using, if any * the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s) *…

The /2/files/restore endpoint is the right way to restore a previous version of a file. An 'invalid_revision' error like that should indicate that the value you supplied in the "rev" parameter isn't usable though, e.g., it's not an actual revision value, or it refers to a version that cannot be restored (e.g., because it…

@"abiluck" Thanks for confirming! I'll ask the team if we can add support for .m4b as well.

This should be working again now. Please try again and let us know if you're still seeing any issues. @"abiluck" It looks like we never actually returned the specific type for .m4b in particular anyway, but if that's important let me know and I'll ask the team to add that.

This should be working again now. Please try again and let us know if you're still seeing any issues.

While there isn't a way to simplify the authentication, captcha, and authorization process (though the captcha isn't always shown), this process only needs to be done once per user. After that, the app can store and re-use the resulting credentials without reprocessing that flow. In order to maintain long-term access to an…

[Cross-linking for reference: https://stackoverflow.com/questions/70041701/cast-dropbox-class-to-json ] The methods for calling the API in the Dropbox Python SDK don't return JSON-serializable objects (or the original JSON from the server), but I'll pass this along as a feature request. I can't promise if or when that…

The Dropbox API does have a general rate limiting system that applies to all account types and API calls, but I don't have any specific numbers to share for that, such as the maximum number of calls. This system does not have a strict maximum number exactly, but rather operates on the basis of the rate of calls, i.e., the…

@"SlashAndBurn" Thanks for the note. I'll check in with the team on this.

I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: * the name and version number of the SDK/library you are using, if any * the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s)

@"bellissimo" Work on this issue is still in progress. I'll follow up here once I have an update on it.

@"pradikrish" You can find the expected headers and parameters for any given API endpoint in the API documentation. For example, here is the documentation for /2/files/upload.

Thanks for the report. This is a known issue and we're currently looking into it. You can find more information in this thread.

Due to indexing delays, sometimes new changes may not immediately be returned in search results. The length of the delay is generally short, but sometimes may be longer. Since this is happening on both the API and web site, it sounds like an indexing issue with your account rather than some issue calling the API itself, so…

I'll follow up here once I have an update on that.

Thanks for following up. I'm glad to hear you got this working. The original error is expected if the authorization flow is processed in an web view. That's not officially supported so you should not so, and the current version of the SDK should not do so anyway. Anyway, the second error is a different problem and is a…

@"abiluck" Thanks for the note. This is still open with the team. I'll let you know as soon as we have an update on that.

Thanks for the report. It looks like you're using the Dropbox Java SDK. Can you let me know what version number of that SDK you have installed? Also, have you made any modifications to it? I just tried this and this error doesn't reproduce for me. Additionally, please let me know what browser and version number of that…

The /2/file_requests/update endpoint is for updating "file requests", not actual files/folders. To rename a file or folder, you should use /2/files/move_v2. When supplying the "id" of a file or folder, supply it exactly as given. That is, do not remove the "id:" prefix or otherwise modify the value. To rename a folder, you…

If "the integration says that the folder with that name doesn't exits" when it does actually exist, there may be a bug in the integration. We can't provide support for third party apps themselves, so you may need to debug that or contact the third party developer for help. If there seems to be a bug with the Dropbox API…

If an app attempts to create a folder at a path where one already exists, the Dropbox API will return this error indicating that there's already a folder at that path. There isn't a way to change that particular API behavior, but the app can decide what to do with the error (e.g., to ignore it, or some other error handling…

Could you open an API ticket with a few sample 'X-Dropbox-Request-Id' response header values for these 5xx errors? That should help us investigate. Thanks in advance!