Greg-DB Dropbox Community Moderator

Comments

  • Thanks! That's helpful. That's the same issue as reported by thedeck earlier in this thread. I'll follow up here once I have an update.
    in 500 internal Server Error https://api.dropboxapi.com/2/files/list_folder/continue Comment by Greg-DB February 2017
  • Thanks for the post! We don't currently offer the API v2 Objective-C SDK just as a framework file, but I'll be sure to pass this along as a feature request. We highly recommend using a package manager, as it helps stay up to date with updates. You can find the three supported installation methods in the README here. Also,…
    in dropbox-sdk-obj-c issue Comment by Greg-DB February 2017
  • The Dropbox web site is more restrictive than the Dropbox API with regards to characters like this. You can find more information here: https://www.dropbox.com/help/145
    in Filename with ":" Comment by Greg-DB February 2017
  • What chunk size are you using? Using a larger chunk size can reduce overhead and improve overall speed.
    in Chunk Upload in .Net Comment by Greg-DB February 2017
  • Hi sfbrad, no, there's no entry limit for a cursor. This error just indicates something happened to go wrong for that particular call. If you share a X-Dropbox-Request-Id response header value, I can look this up for you.
    in 500 internal Server Error https://api.dropboxapi.com/2/files/list_folder/continue Comment by Greg-DB February 2017
  • What language are you using (e.g., Java, Python, etc.)? If possible we recommend using one of the official SDKs: https://www.dropbox.com/developers/documentation They come with guides for getting started.
    in Get downloadable links from a folder Comment by Greg-DB February 2017
  • The API is case-insensitive, but case-preserving. So when you upload a file with a certain casing, that will be preserved in pathDisplay, though you can reference that file with a lower-cased version of the path. In the re-creation scenario you describe, you can certainly re-use pathDisplay to create it with the casing you…
    in migrating from API 1 to 2 - how do I know if I have OAuth 1 tokens? Comment by Greg-DB February 2017
  • Can you share a sample request and response? That will help us determine the issue. Just make sure you redact the access token. Thanks!
    in Could not decode input as JSON happening in production starting today Comment by Greg-DB February 2017
  • Yes, v2's pathDisplay is the equivalent of v1's path. You should use that whenever you want to display the correctly cased version of the path. For the API calls themselves though, e.g., if you're taking the path from the metadata to then download the file, you should use pathLower. The Dropbox API is case-insensitive, and…
    in migrating from API 1 to 2 - how do I know if I have OAuth 1 tokens? Comment by Greg-DB February 2017
  • This information is still available, but it depends on the object type. The name and path are available on all DBFILESMetadata objects: https://dropbox.github.io/dropbox-sdk-obj-c/api-docs/latest/Classes/DBFILESMetadata.html Modified time, size, rev, etc. are available on DBFILESFileMetadata instances:…
    in migrating from API 1 to 2 - how do I know if I have OAuth 1 tokens? Comment by Greg-DB February 2017
  • If you just need to download the entire folder from a link like this, the simplest way is to use the URL parameters as instructed here: https://www.dropbox.com/help/201 If you want to download individual files from the linked folder, you can use the API's /2/sharing/get_shared_link_file endpoint:…
    in Read folder and download files from URL others users Comment by Greg-DB February 2017
  • I don't believe we have a chunked uploading sample for the API v1 Java SDK, but API v1 is deprecated anyway, so you should migrate off of it whenever possible. You should use the API v2 Java SDK. Here's a sample of chunked uploading a.k.a. upload sessions.
    in file upload Comment by Greg-DB February 2017
  • No, unfortunately the API doesn't expose any commenting functionality, but I'll be sure to pass this along as a feature request. I can't promise if or when it would be implemented though.
    in Commenting on files in API 2.0 Comment by Greg-DB February 2017
  • The state parameter used in the OAuth app authorization flow has a size limit of 500 bytes. This error indicates that you're supplying more data than that. You should update your app to make sure you never supply more than 500 bytes. The state value is supplied to the Dropbox.WebAuth.start method, as the $urlState…
    in php dropbox api 1 state parameter error Comment by Greg-DB February 2017
  • Hi kgashok, thanks for the report. I can't seem to reproduce this issue though. Are you sure you're using the same exact token? Revoking a token applies to that single token only, but any particular user-app pair can have multiple access tokens. If it's definitely the same token, please open an API ticket with the all of…
    in Access token and revoke Comment by Greg-DB February 2017
  • Thanks for the feedback!
    in python SDK Comment by Greg-DB February 2017
  • The documentation is accurate. dropbox.files.FileMetadata is a subclass of dropbox.files.Metadata. The files_get_metadata method will return an instance of dropbox.files.Metadata. That will be an instance of dropbox.files.FileMetadata for files, dropbox.files.FolderMetadata for folders, or dropbox.files.DeletedMetadata for…
    in python SDK Comment by Greg-DB February 2017
  • Dropbox.files_get_metadata is a method, which you can use to get metadata for a file or folder. dropbox.files.FileMetadata is the class used to represent metadata for a file. For example, when you call Dropbox.files_get_metadata for a file, it will return an instance of dropbox.files.FileMetadata. You can the get the…
    in python SDK Comment by Greg-DB February 2017
  • Dropbox does use SSL/TLS for all API calls, so your system needs to be able to make SSL/TLS connections. Based on the error message, it seems something went wrong loading System.Security.Authentication.SslProtocols. That seems to be a issue with your system itself though, not Dropbox, so I'm afraid I can't offer much…
    in Upload Async doesn't work when uploading a file to server Comment by Greg-DB February 2017
  • The API doesn't offer a way to get notified of membership changes like this, but I'll be sure to pass this along as a feature request.
    in Shared Folder Membership Change Comment by Greg-DB February 2017
  • You can't programmatically get a shared link for a file just using the shared link for a parent folder in API v2, so you'll need to call /2/sharing/create_shared_link_with_settings for each desired file/folder.
    in Get downloadable links from a folder Comment by Greg-DB February 2017
  • Yes, this was a legitimate email from Dropbox. API v1 is deprecated and being retired in June. You can find more information here: https://blogs.dropbox.com/developers/2016/06/api-v1-deprecated/
    in Email from api-support@dropboxmail.com Comment by Greg-DB February 2017
  • We recommend using GetMetadataAsync to check if any particular file or folder already exists. It will return the metadata if so, or raise an exception you can catch if not. GetMetadataAsync would also be better than SearchAsync as searching is subject to an indexing delay. In either case though, there's going to be a race…
    in Best practice to check if a folder exists in .NET? Comment by Greg-DB February 2017
  • Understood, thanks!
    in authorizeFromController problems with Covenent Eyes Comment by Greg-DB February 2017
  • Apologies, I thought you wanted a general way to detect the Safari restriction for use in your app code. I've also reported this to the team to see if we can detect this on our side. The authorizeFromController method is designed to use either the official Dropbox app or Safari to process the authorization flow. Lacking…
    in authorizeFromController problems with Covenent Eyes Comment by Greg-DB February 2017
  • HI Robert, I'm afraid I don't know if there's a way to detect the Safari restriction. That question may be better suited for Apple's forum or support channel. I suspect it would be similar to the way we check for the official Dropbox app though, which you can see here:…
    in authorizeFromController problems with Covenent Eyes Comment by Greg-DB February 2017
  • I'm not sure I fully follow your question. Are the users uploading to their own Dropbox accounts? Do you need individual links for each uploaded file, or just each folder? In any case, the /2/sharing/create_shared_link_with_settings endpoint is the right way to create a shared link for any specific file or folder:…
    in Get downloadable links from a folder Comment by Greg-DB February 2017
  • 1. Yes, API v1 is being retired in June. You can find more information here: https://blogs.dropbox.com/developers/2016/06/api-v1-deprecated/ 2. No, unfortunately I don't have anything like this for API v1 to reccomend. If it helps, this example app for the Python API v2 SDK may be close to what you're looking for, but note…
    in Simple client Dropbox (which uses API v2) Comment by Greg-DB February 2017
  • No, the Dropbox API doesn't currently offer a batch thumbnail endpoint, but I'll be sure to pass this along as a feature request.
    in Thumbnails Comment by Greg-DB February 2017
  • Yes, the user would use whichever email address is currently registered to their account to sign in.
    in behavior on user's email address updates Comment by Greg-DB February 2017
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