Greg-DB Dropbox Community Moderator

@"jay-8" Dropbox no longer provides error logs like that for the API. We recommend debugging issues like this locally. Anyway, we can't provide support for third party platforms themselves, so I can't say what may be different about your different environments, but as Здравко said, every Dropbox API call should either…

@"JohnAdam_CUNY" It seems like your 'dbx_team' variable is probably your 'DropboxTeam' instance. As Здравко said though, you should use the provided dropbox.team.UserSelectorArg (not on a DropboxTeam instance) to access that. For example, there's dropbox.team.UserSelectorArg.email. And as they mentioned, once you have one…

I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: * the name and version number of the platform and SDK/library you are using, if any * the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or…

Thanks for following up. That particular library is made by a third party, so we can't offer help with the library itself. Also, the page you linked to includes a number of example code snippets, so it's not clear what exactly you're running. Can you share the actual request(s)/response(s) for the Dropbox API itself that…

@"aifxw" It's not clear if the issue you're seeing is necessarily exactly the same as the issue reported in the thread you originally posted in, so I've moved your messages to its own thread in case we need to look into this further for you. The original issue should be resolved now, so can you confirm if you're still…

@"lorenzomilesi" This should be working again now. Please try again and let us know if you're still seeing any issues. Thanks!

Thanks, that's helpful. I'll ask the team to look into it. I'll reply here with any news.

Server-side errors like this can be transient; can you try again to check if you're still seeing this issue? If you are still seeing this, can you try reloading the page several times with the browser developer tools open, and copy and share several (say 5-10) 'X-Dropbox-Request-Id' response header values from the network…

@"cristpol95" Здравко is correct; the Dropbox API search functionality does not support regex or wildcard functionality, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though.

The Dropbox API doesn't offer a way to check if team members have two-step verification enabled, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though. For reference though, team admins can set their team to require that members use two-step verification. You can find…

I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: * the name and version number of the platform and SDK/library you are using, if any * the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or…

Archiving a team folder removes it from all members' folder structures, and accordingly further results from the list_folder functionality would then reflect that, but I don't have a more specific guarantee or documentation on the exact timing of when that occurs in that process.

This output doesn't show the actual request/response for the API call. Are you able to retrieve the actual request and response showing the issue? I'm not aware of a bug on the Dropbox servers that should be causing this. This sounds like this earlier report we received, but we weren't able to identify or reproduce the…

@"DarioO" If you only needed to list the contents of a folder by using a shared link to that folder, you could use /2/files/list_folder and /2/files/list_folder/continue with app authentication. That would involve sending an app key and secret on both calls, and the shared link in the "shared_link" parameter on the…

@"Esikhoob" Здравко is correct; it looks like you're uploading the video as form data, but you need to send the original raw video data, not modified with any formatting or additional encoding. I confirmed that the file you shared starts with "------WebKitFormBoundaryaCK6EdHRBgQMkUuo..Content-Disposition: form-data;".…

1. I'll check with the team on this to see if we can get some better clarity on this. 2. The /2/files/list_folder/longpoll functionality should trigger shortly after any changes in the relevant account's filesystem, based on the account connected to the cursor that was used. So in this case, that means that should fire…

This should be working now. Please try again and let us know if you're still seeing any issues.

The Dropbox API doesn't offer options for controlling the formatting/markup of that message. I notice the same thing happens when performing the share operation from the Dropbox web site though, so I'm moving your thread to the "Create, upload, and share" section to see if anyone there can help with this sharing feature…

If that path values are not set, that indicates that the item is not mounted under the account/root for that call. For example, you may be using an access token for an account that doesn't contain that linked item. To download a file from a shared link for a folder containing that file, you should use the…

@"jbcodes" I can't offer a guarantee, but it looks like it may be resolved as soon as today or tomorrow.

@"jbcodes" The team is working on a fix for this. I'll follow up here once it's released.

Thanks for the report! I'll check on this with the team.

I can only really offer help with the API itself, so for questions about the GUI, I suggest posting in a section like "Create, upload, and share".

I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: * the name and version number of the platform and SDK you are using, * the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s) *…

@"foranuj" The Dropbox API does have a general rate limiting system that applies to all account types, but we don't have specific rate numbers documented for that, and we cannot increase the limits for any particular app, user, or team. Apps should be written to handle these rate limit responses automatically. Also as…

The sharing_info field, e.g., from /2/files/get_metadata, is optional and only returned, "if this file is contained in a shared folder". To turn a folder into a shared folder, so that you can then retrieve the shared folder ID like that and/or add members to it, you would use the /2/sharing/share_folder endpoint (or share…

@"squdan" Thanks for the information. In order to avoid that error from that method currently, you'd need to use an app registered for the "full Dropbox" access type instead of "app folder". Alternatively, you can download the entire contents of the shared link by programmatically accessing the shared links directly and…

@"squdan" I don't have an update on this case. Are you using an app with the "app folder" access type?

This error would occur because the user's account is currently banned from creating links. As Здравко noted, the Dropbox Python SDK is not currently updated to handle that particular error properly, so it raises a ValidationError instead, but I'll ask the team to fix that up.

This is still open with engineering, but I don't have any news on it yet. I'll reply here once I have an update to share.