Greg-DB Dropbox Community Moderator

@"iosenqa" I'll follow up with you on your new thread.

@"pcuycs" I recommend reviewing the webhooks tutorial and documentation (be sure to switch to the "documentation" tab for that) as it covers this in detail: https://www.dropbox.com/developers/reference/webhooks To answer your specific questions though: * Webhook notifications are sent for any kind of file/folder changes. *…

It sounds like your team is using the "team space" configuration. You can access the team space via the API. To do so, you'll need to use the namespace IDs to specify which area you want to access. I recommend reading the Namespace Guide, which covers this in detail:…

We are investigating reports of users of certain Internet service providers being unable to reach the Dropbox servers. We are working to resolve these issues. If you are still seeing connectivity issues now, please let me know and supply the output of the following commands from the affected machine: Mac/Linux: traceroute…

There isn't a way to ask the API to ignore specific folders, but it sounds like this question is similar to this previous one of yours. As there, the closest thing is the 'include_mounted_folders' option on /2/files/list_folder. (You set the option when calling /2/files/list_folder, and the behavior will follow through…

The reported error would be: "unable to get local issuer certificate". Trying directly in curl looks like: $ curl -v "https://www.tarrison.com:8443/webhook/dropbox?challenge=6TV4oooNb9AnHM5vEK6qQw_yXE1dNNWQrcau-UY_YO8" * Trying 35.182.122.11... * Connected to www.tarrison.com (35.182.122.11) port 8443 (#0) * found 148…

Thanks for the output. I see you're just running the standard `carthage update --platform iOS` command, which is the same as what I tried. To try to track down the issue here, can you also let me know: * What version of `carthage` do you have installed? You can check with `carthage version`. (I tested on 0.31.2.) * Are you…

@"jason_nyc" Thanks for the code/output! I see you're trying to operate on a team folder using a user-linked "Dropbox API" app. To perform this operation, you'd need to use a "Dropbox Business API" with the 'team member file access' permission, using the "Dropbox-API-Select-Admin" header, like in my the example in my…

Based on the output you shared, it looks like you're getting a status code of "0". That's not a real HTTP status code, however, so it looks like the HTTPS connection itself may not be succeeding. Is there any reason (e.g., proxy, firewall, security software, etc.) that you wouldn't be able to connect…

@"bpfister777" Thanks for the feedback! I don't have any news on this unfortunately, but I'll follow up here if/when I do.

Yes, there are a number of methods you may be interested in, depending on the exact type of sharing you're referring to: * listFolders/listFoldersContinue: to list all of the "shared folders" the user has access to (e.g., from addFolderMember from another user). * listMountableFolders/listMountableFoldersContinue: to list…

We've looked into this more, and confirmed that the issue is that the verification connection to your webhook URI is failing due to the TLS issues. Additionally, we then are not correctly displaying the error information on the app page, which causes the generic error message. We'll work on fixing the error handling so…

Thanks for following up. I was able to reproduce the behavior of not seeing the nested entries on the first page, but they are getting returned on the second page for me. (It's worth pointing out though that the exact number of pages is not guaranteed; you always need to check the 'has_more' in the result, even on…

That's correct. Again though, note that the "Generate" button can only be used to get an access token for your own account/team. If you are building your app for use by other teams, you do need to implement the OAuth flow in your app. Also, you should never share your own access token with others.

No, unfortunately the Dropbox API doesn't offer the ability to directly send the file request to recipients via Dropbox, the way that the Dropbox web site does. I'll send this along as a feature request, but I can't promise if/when this would be added. You'll need to get the file request URL from the API, and then send it…

Are you following the instructions from https://github.com/dropbox/dropbox-sdk-obj-c#carthage to install the Dropbox SDK using Carthage? I just tried that with v3.9.4 of the SDK and v10.1 of Xcode, and I didn't get the error you shared here. Can you share the exact steps you're following to reproduce this and the full…

Yes, for "Dropbox Business API" apps, the access tokens enable access to the entire team (and in particular, Dropbox Business API apps with the "team member file access" permission can operate on specific members, using DropboxTeamClient.AsMember). For "Dropbox API" apps, the access tokens enable access only to the…

@"jason_nyc" Using the group ID as a "dropbox_id" is the right way to add a group to a folder. Here's an example of what that would look like: curl -X POST https://api.dropboxapi.com/2/sharing/add_folder_member \ --header "Authorization: Bearer <TEAM_MEMBER_FILES_ACCESS_ACCESS_TOKEN>" \ --header "Dropbox-API-Select-Admin:…

The second option you mention, getting an access token by clicking the "Generate" button on the app's page, is only for getting an access token for your own account (i.e., the owner of the app). If you need to allow abritrary end-users to connect their own Dropbox accounts to your app, you'll need to implement the OAuth…

Thanks for clarifying! That use case is certainly possible, and is what the API is designed for. When you set up the SDK as documented, each user can connect their own account. Their files are private by default, but they can choose to share files with other members of their choice, if desired. They can do so via…

Yes, data for individual accounts take some time to be fully deleted. You can find more information here: https://www.dropbox.com/help/security/delete-account Note that a successful /2/users/get_account_batch response will contain a 'disabled" property for each account to indicated if it is deleted. Also, if you just…

Can you clarify what 'result' is and where that's coming from? I don't see it getting set in the rest of your code. Also, note that 'lastModified' isn't a method for getting file metadata from the Dropbox API. Perhaps you're referring to the downloaded local file? You may instead be looking for 'metadata.getClientModified'…

Thanks for the report! It looks like we may be having trouble connecting to your webhook URI with your TLS configuration. We'll look into it. As a few potential workarounds, can you try: * resolving the TLS issues for your server noted on: https://www.ssllabs.com/ssltest/analyze.html?d=www.tarrison.com&hideResults=on *…

[Cross-linking for reference: https://stackoverflow.com/questions/54846821/how-to-solve-writeerror-for-dropbox ] I see that delta1071 already helped out on the other thread. It sounds like the issue may be that you're using "/HomeSec" as your "dropbox_base_path", which results in an extra leading slash, given the…

@"randysandy209" I see you also posted another thread for this: https://www.dropboxforum.com/t5/Discuss-Developer-API/malformed-path-issue/m-p/330481#M491 Please feel free to follow up there if you have any remaining questions after the help that delta1071 gave.

Downloading a file shouldn't change the modified time. I just tried this and I can't reproduce that behavior. Also, note that the API returns file metadata including fields named 'client_modified' and 'server_modified', not 'modified_date'. You can access them via 'getClientModified' and 'getServerModified' in the Dropbox…

Thanks! That's helpful. There are two things to note here: * Are you getting "has_more": true in the response? If so, you'll need to call back to /2/files/list_folder/continue as covered in the /2/files/list_folder documentation. The nested entries may be on the subsequent pages that would be returned…

Thanks! We'll review that and follow up there soon.

Can you share the code and parameter values you're using? That should offer some better context so I can advise on this. Feel free to open an API ticket if you'd prefer to share privately. Thanks!

I've redacted the email address from your post to protect the user's privacy. Please open an API ticket with the following information so we can check on this for you: * the affected user ID * some affected path values * the code you're using to build the Dropbox client and make the download call Thanks in advance!