Greg-DB Dropbox Community Moderator

Dropbox does not currently offer an API for managing comments. When adding a member to a folder, you can only set their access level to either AccessLevel.Editor.Instance or AccessLevel.Viewer.Instance. AccessLevel.ViewerNoComment.Instance is not currently supported for that. 

@"Sekali" I'm not sure I understand your message. If you're using an official SDK, such as the Java SDK, you should use the latest version, as released and documented. You do not need to make any modifications to it. It may use some different internal mechanisms, but the latest versions already use API v2. If you are not…

Engineering let me know they're looking into it, but unfortunately we don't have a timeline for a fix right now. That being the case, you may want to use files_search_v2/files_search_continue_v2 as a workaround for now. 

This is currently open with engineering, but I don't have an update on it yet. I'll follow up here once I do.

@"guymayor" Thanks for checking in. We were able to reproduce this issue internally. This is now open with engineering, but I don't have an update on it yet. I'll follow up here once I do.

Thanks for following up. I'm glad to hear this is working for you again. The Dropbox API wouldn't block access like this. If the Dropbox API rejects a call, it returns an explicit error message, not a network block. It sound like there was a networking issue preventing your server from reaching the Dropbox API servers.…

Dropbox does offer an API you can use for listing, uploading, downloading, and sharing files, among other operations. You can find everything you need to get started with the Dropbox API, including documentation, tutorials, and SDKs here: https://www.dropbox.com/developers For example, it sounds like you may be interested…

The /2/files/list_folder endpoint only supports "user authentication", meaning it does require an access token. It does not support calling just using an app key/secret. It sounds like you're probably using an access token retrieved via the API Explorer though. The API Explorer has early access to an upcoming feature where…

Dropbox has an abuse detection system in place to detect and prevent automated logins to help protect our users. It uses a variety of factors to decide whether or not to display a CAPTCHA or verification challenge like this, so whether or not you see it, or exactly what you see, may vary over time. Dropbox doesn't provide…

@"samoaste" Thanks for the feedback! I'll send this along.

The Dropbox API does not offer a way to get an access token just by exchanging the app key and secret. The app key and secret only identify your app itself. In order to access a Dropbox account, the app needs authorization from the account owner. Typically, to get authorization from the user and receive an access token for…

I see you're referring to an IP address that happens to belong to Dropbox. The Dropbox IP addresses can change though, so please use the relevant Dropbox host names. For example, for the Dropbox API, most endpoints are on api.dropboxapi.com and content.dropboxapi.com. Are you having trouble connecting to the Dropbox API…

@"David B.275" Thanks for the feedback!

When adding a member to a shared folder using the AddFolderMemberAsync method in the Dropbox .NET SDK like this, you can set the new member's access level when you construct the AddMember object, using this AddMember constructor, which takes both a MemberSelector and an AccessLevel. The MemberSelector works the way you…

I see, thanks for the information. That is certainly unexpected, as you're able to make calls later in the process, especially since the calls for checking for a folder go to the same Dropbox hostname as the ones for creating new folders. Does the app do anything different for the first call? E.g., is it perhaps running…

Great, thanks for confirming that!

Dropbox doesn't offer a general app listing where developers can post their apps to promote them, but I'll pass this along as a feature request. (There is a page that highlights some Business apps though. If you think your app would be a good fit for that listing, you can contact our partnerships team.)

I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: * the name and version number of the platform and SDK/library you are using, if any * the steps to reproduce the issue, including relevant code snippet(s) * the full text of any error or…

Thanks! That's very helpful. We have your ticket and are working on reproducing and investigating this issue based on that information. We'll follow up with you once we have an update on that.

Thanks for confirming that. There was a server configuration issue on our side.

This was due to a server configuration issue on our side, so there isn't anything you need to do to avoid this in the future. We're working on preventing this from happening again in the future.

It looks like our messages just crossed. Thanks for confirming it's fixed for you now.

Can you try again now and let me know if you're still seeing this issue? Thanks in advance! 

Can you try again now and let me know if you're still seeing this issue? Thanks in advance! 

Can you try again now and let me know if you're still seeing this issue? Thanks in advance! 

Thanks! That's helpful. It looks like you are getting an empty response body from the Dropbox API. We'll look into it.

That error is coming from the local network client, and seems to indicate an issue with the network connection. Especially since this doesn't happen on all devices, it looks like it may be caused by the network connections on those affected devices. Is there anything on those network connections that may be interfering…

I see, thanks for the information. We'll look into it.

Thanks for confirming that! We'll work on getting that fixed up for that file.

Thanks for the report! We're looking into it.