Comments
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Hi @"admin123", There are currently no updates on when or if this feature request will be implemented.
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Hi @"jamwicket", We're not familiar with Bubble or dropzone.js, so we're unable to provide specific guidance on integrating Dropbox with that service and/or library. However, the example Здравко has shared may point you in the right direction. We recommend checking that out as a helpful starting point. If you run into any…
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@"Oleg M", We're investigating this API issue. We'll follow up here once we have an update.
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Hi @"catchmeeh1", Could you clarify what you mean by the file upload getting stuck? Are you just not receiving a response from the Dropbox API after waiting for some time? Or are your files not uploading correctly? In order to further assist I'll need some more information, please reply with: * the steps to reproduce the…
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@"og19" Just following up to let you know the issue you reported with empty links responses when using sharing_list_shared_links() has been fixed. Responses should now contain data, as well as has_more=True if there are any additional entries. Let us know if you observe anything different on your end still.
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Hi @"Obaid ur Rehman", When working with Dropbox teams, by default, API calls to the Dropbox API operate in the "member folder" of the connected account, not the "team space". You can configure API calls to operate in the "team space" instead though, in order to interact with files/folders in the team space. To do so,…
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Hi @"AdvantechWISE4012", As Mark mentioned, since it sounds like you’re experiencing an issue with a third party application, you would need to reach out to the support organization for that app for help. If the developers of this app are having any trouble with the Dropbox API itself, they can reach out to Dropbox…
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@"Oleg M", Without an actual error message it would be hard to know where or why you are being rate limit'ed — if that is the case here. As general information, regarding rate limits: The Dropbox API does have a general rate limiting system that applies to all account types, but we don't have specific rate numbers…
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@"Charles Knight", Dropbox does not offer the option for creating long-lived, or permanent, access tokens. Dropbox issues short-lived access tokens (and optional refresh tokens) instead. When you use one of our official SDKs, you do not need to implement all of the logic for "offline" access yourself. The SDK will do most…
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Hi @"Charles Knight", To create a folder in your team space, the usage of "Dropbox-API-Path-Root" is correct. In order to get your team's team space ID, you can send a request to /2/users/get_current_account to get your user's details. Make sure you are grabbing the "root_namespace_id" value within the "root_info" property…
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Hi @"johnday", In order to interact securely with the Dropbox API, you will need to create an API app to obtain an app key and app secret. An app key and secret are needed to obtain access tokens, which can then be used for secured communication with the Dropbox API. To upload files, you will most likely be ok sending a…
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Hi @"austincase", Looks like the shared link is missing. Are you able to provide it again?
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Hi @"valarmathi", A "path/not_found" Dropbox API error indicates that the API call failed because there was nothing currently found at the specified path in the connected account under the relevant root. For example, this can happen if there's a mistake or typo in the path value the app supplies, if the file/folder has…
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@"og19", Thank you for the additional information. I have passed the details of this report along to our engineering team for further analysis. I'll follow up here once I have an update.
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Hi @"TaxAid", There is a limit on the total number of "mounts" in an account/folder tree. For example, adding a new shared folder to an account creates a new mount, so if there's a very large number of shared folders in the account, the error 'too_many_mounts' will be triggered when you attempt to add more. There isn't an…
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Hi @"Oleg M", Are you still experiencing issues? If so, please reply with: * steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s) * additional different 'X-Dropbox-Request-Id' response header values encountering the issue * the actual text of the error message…
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@"Vivek_Yadav", Just following up to let you know this change request has been implemented. Sending a request to /oatuh2/token endpoint, with an empty scope parameter should no longer return an error.
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@"og19", A cursor is encoded information associated with the API call that helps maintain the state between paginated requests. This information could include (but is not limited to), the time and date of the request, parameter values, account information, position of the last retrieved item, etc. Could you confirm what…
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Hi @"AnkitKumarOjha", Your understanding of team files interaction is accurate. Just to clarify a couple of things: we first need to generate teams access token(only by admin) then that can be used to create a teams client and then I can store this teams access token along with refresh token An app with team scopes can…
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HI @"AnkitKumarOjha", Team-linked apps would need the asMember() method to access a specific member's files and folders. User-linked apps would have access to the files and folders of the individual who authorized the app, yes. This would include any team folders the individual member is a part of.
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Hi @"og19", Your code appears correct, and this can be confirmed by the fact that you are getting a successful (200) response from the API. Keep in mind that depending on the usage pattern and current state of the account, it is possible for the /sharing/list_shared_links endpoint to return successful responses containing…
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Hi @"t0mmy", It appears as though that async job was not successful. We recommend re-attempting the action. If you continue having issues with async jobs, please reply with: * the name and version number of the platform and SDK/library you are using, if any * the steps to reproduce the issue, including relevant code…
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Hi @"austincase", I'll be happy to help with any issues you're having. For testing purposes, are you able to share one of the shared links you are using to stream videos on your platform?
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@"iggypop" Thank you for providing an additional link. I just reviewed the documentation for /files/get_temporary_link and realized it explicitly states that these links should not be used to display content directly in the browser: Get a temporary link to stream content of a file. This link will expire in four hours and…
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Hi @"iggypop", looks like the link has expired.
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@"iggypop" I tested the link you provided across multiple environments, including Chrome, Safari (both regular and private browsing), VLC, a test iOS app, and a test React web app, but I wasn’t able to replicate the loading issue you described. The video played without any delays in my testing. One thing I noticed—although…
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@"ca-01", As you have discovered, the "id" value is expected to change when the folder in unshared, yes.
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Hi @"awb", I'm happy to hear you were able to determine what the issue was. You can always share your solution to help others who may encounter a similar issue in the future and mark your response as the solution. If you have any further technical questions, feel free to reach out. We're here to help!
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Hi @"mergesandbox12", Depending on the exact use case, you may only need access to the standard file storage endpoints; i.e., you can just use the "User Endpoints", these can be used by any kind of Dropbox account (including Business accounts). For teams using user-linked apps, by default, API calls to the Dropbox API…
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@"gauravpant", Dropbox sends webhook notifications only when users' files change, not for login activity. If you’re looking to trigger autosync functionality when a user logs into their Dropbox account, you would need to implement a solution on your end to initiate the sync process accordingly. That said, the logic you…