Comments
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Hi! As of today, there is no way to subscribe to specific events via webhooks. That said, we can go ahead and submit this as a feature request, keep in mind we can't promise if and when this would be implemented.
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Hi! Based on the error message that you are encountering, it looks like you are not passing the client_id parameter while opening the signature request on an iframe. Dropbox Sign provides a library that takes care of building and displaying the iframe on your platform. If you are using a modern module bundler with npm,…
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Hi, Documents can be signed on the Dropbox Sign platform (non-embedded request) or on your own platform on an iframe (embedded request). On a high overview, the Dropbox Sign API can be used to create a non-embedded signature request (via /signature_request/send) or an embedded request…
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Hi there! The client_id and API key are 2 different values. You will need to Create an API app in order to obtain a client_id. Hope this helps!
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Please open a support ticket from the email used to create the account so our support team can further look into this for you.
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Hi there, In order to help further troubleshoot further, please open a support ticket and include all relevant information.
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Hello there! In order to retrieve your account's information, you will need to send a request to the Get Account endpoint. Based on the screenshot provided, you are sending the request to the Create Account endpoint still.
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Hi there! Yes, the List Signature Requests endpoint will return both embedded and non-embedded signature requests. It will also return signature requests you have been a recipient of. Hope this helps!
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Hi! That error is typically thrown when the signature request is a non-embedded signature request — it was either created in the UI or via Send Signature Request endpoint. In order to retrieve a sign_url, to embed a document to be signed, you'll need to Create an Embedded Signature Request and then send a request (per…
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Hi! We'd recommend confirming the following: * Make sure the refresh token value being passed to oauth2_refresh_token corresponds to the app key and secret being used * Make sure that the value being passed to oauth2_refresh_token is a refresh_token and not an access_token Those are typically the reasons why…
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Hi Tim, In order to better assist, please reach out to our support team with information on the document you are enquiring about.
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There are currently no plans to make text tags available for templates, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though. You can also monitor the API Changelog page to learn more about what new features have been released.
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Hi there! Text Tags cannot be used with templates, that is correct. The Signature Request Walkthrough lists 3 different scenarios: * Sending a signature request using files * Sending a signature request using templates * Sending a signature request using files and placing custom fields on the document via Form Fields per…
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Hi there! Based on some of the information you have provided, you will want to ensure the app you have created has "App folder" access and not "Full Dropbox". You can confirm this information by navigating to your Dropbox account's App Console and looking at the "Permission type" for the app. As a reminder, "App folder…
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Hi there! In addition to the information that Здравко has provided, I would recommend ensuring your app is an app with "App folder" access and not "Full Dropbox" access. You can confirm this in the developer account's App Console. The app should have "Permission type: App folder".
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@"Vineeth1" As Здравко mentioned, you'll need to make sure that token_access_type=offline is included in your request to /oauth2/authorize https://www.dropbox.com/oauth2/authorize?client_id=<APP_KEY>&token_access_type=offline&response_type=code Once that is successful, you should see a refresh_token in the response. Feel…
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files_list_folder and files_list_folder_continue return the size of files only, not the size of the folder. You could list all of the contents of a folder using files_list_folder and files_list_folder_continue and then add up the files and file sizes, for all of the files in the folder, to get a file count and size,…
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Hi @"rahulj1" You are still trying to call a user endpoint using a team token, that's why you are receiving errors. The following code snippet should help you get the information you are looking for: import dropboxdbx = dropbox.DropboxTeam("ACCESS_TOKEN").as_user("TEAM_MEMBER_ID")root_namespace_id =…
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Здравко is correct. I would suggest following his guidance. By the way, you shared your access token, I went ahead and redacted that information.
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Hi! Thank you for reporting this documentation issue, I have forwarded the details to the appropriate team. I am unable to provide a timeline of when this will be added, however. To provide more context to the actual error itself: * too_many_mounts error means there were too many mounts after the operation *…
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Hi, Dropbox is no longer offering the option for creating new long-lived access tokens. Dropbox is now issuing short-lived access tokens (and optional refresh tokens) instead of long-lived access tokens. You can find more information on this migration here. Apps can still get long-term access by requesting "offline" access…
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I have submitted a feature request for files and folders to be available offline and online-only using the API. I am unable to provide a timeline of if and when this feature will be implemented, however.
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Did you get a chance to read over the documentation for Dropbox Sign's OAuth workflow? Only reason I'm asking is because the samples you provided include endpoints not related to Dropbox Sign API, with parameters that seem to be for Dropbox API's OAuth workflow and not Dropbox Sign's. For example, your authUrl :…
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For security reasons, the access tokens have a short TTL, not refresh tokens. Feel free to reference Dropbox Sign's API OAuth Walkthrough for details on how to obtain another access token.
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Could you provide the actual code that you are running? Please include the parameter values, but don't include the access token.
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Yes, you should be able to download with ?dl=1. I was unable to reproduce the reported issue, by using cURL. Could you provide detailed steps on how to reproduce the issue you are experiencing? For example, the code snippet you are using to reproduce the issue.
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A feature request has been filed to include the parent folder ID in the metadata response object. I cannot promise when and if this will be implemented.
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You should not use a headless browser to sign into your Dropbox to request an access or a refresh token. This process should be done by the user at least once, per account. However, the refresh token does not expire so it can be reused. Feel free to reference the OAuth guide for more information:…
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Hi there! Since you are receiving an HTML response, we can definitely rule out issues with TLS. I have been unable to replicate the issue you have described. Is it possible you could enable a more verbose output in your network client? It would be helpful if we could get a better view into the raw request that the client…