Rich Super User II

@"clira" wrote:It seems that when you sign and out and back in, your must AGAIN set the passcode requirement on the device. That's the intended behavior, and it's how you reset the passcode if you ever forget it. The same happens if you uninstall/reinstall the app.

@"fedeboraxx" wrote:It seems the new Dropbox makes a lot of files online-only without me asking it to do so. How do I turn this off? There is no option to disable this feature. As long as you have enough drive space and you mark your files as Available Offline, Dropbox shouldn't make them Online-only. It will, however,…

@"rolanddes" wrote: I want to create links for each of them seperately. But obviously I cannot do this manually. Is there a way to this in batch? Dropbox doesn't have a feature for that, but if you have any programming experience you may be able to use the Dropbox API to script it.

@"Cleopatra22" wrote:Lately, whenever I add a video to Dropbox, it converts it to an .Ink file. An .lnk file is not a video file format. It's a shortcut, or link, to a file. In other words, you're not attaching the file to the email. You're attaching a link to the file. How, exactly, are you trying to attach your files to…

@"Baja David" wrote:... couldn't I attach it here? That is what Nancy intended. Go to that page, take a screenshot of it, then post it here.

@"grauja" wrote:Yeah, that's where I see that I've completed the 5 tasks, and where it says I've earned 250 GB of extra storage. Are you sure it's not 250MB? It's usually 250MB that you can earn for completing the Getting Started steps; megabytes, not gigabytes.

@gpriest wrote: Maybe I don't what what the whole solution has to offer? The plans available are the only options. Remember with services like Google and Microsoft, they're able to offer lower pricing because they subsidize their cloud storage platforms with their other services. Google has their AD business and Microsoft…

@"slr1" wrote:Tried rebooting phone....still not working. Deleted app...tried to reinstall on my phone.... Did you reboot the phone after you uninstalled the app and before you tried to reinstall it? Also, is your phone on at least iOS 13.1 or later?

@"mgeigerman" wrote:Charged and never signed up. $119+ Please advise how to remove. Thank you You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private…

@"1638309" wrote:... this is fraud on my card! I never signed up for this account, I have no use for it. I need these charges to stop! Also remember that Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you…

@"hfaulk9" wrote:Do I need to upgrade my plan to expand storage even though the files are on another persons account? If you're uploading to a shared folder where you have edit access, yes, because you're not uploading to a folder in someone else's account; you're uploading to a folder in your own account and that folder…

@"Dentsville Masonic Lodge" wrote:... when I check my Storage I see that most of the storage is being taken up by 'shared files.' Since the now-deleted files aren't showing up on my home page, I can't remove my access from them. You can remove the shared folders from your account using your Share page. Also, the…

I see that you've posted elsewhere on the forums using a different account ( @"wayneferro1" vs @"wayneferro" ), so you most definitely have more than one account. Make sure you're using the same account on both devices.

@"wayneferro1" wrote:Now i have lost the contact between my cell phone and my computer, how can i marry the two together again? Your cell phone and computer don't link together. Each one links separately to your Dropbox account. In order to see the same files on both, just make sure that you're signed in to the same…

@"RamRock" wrote:Hello, first of all, I don't know if it's because there isn't one or what, but I haven't found anything to express myself in Spanish, which is my language. You should see an option to change the language used by the forums in the upper-right corner of the page. Once you select Spanish, you'll see the…

@"dragomirradev" wrote: Are you sure that such an option doesn't already exist? No such option exists. This is why it's been recommended that the local Dropbox folder NOT be stored on an external drive. As you've seen, under the right conditions, file deletions can occur. If the external drive becomes disconnected at any…

@"julmarand" wrote:... Dropbox said that I overpassed my limit ... then Dropbox said that I am using 4,46 GB of 4,25 GB. It doesn`t make any sense. Do you have the Backup feature enabled? Check your Backups page.

@"RS2020" wrote:I don't understand how Gmail can send the Hello sign message and make the link expire? She's not saying that Gmail (in this case) is sending the message seen in the screenshot. She's saying that if the mail client/system on the recipient's end is scanning the links in the email, then that scan could be…

@"Joos" wrote:Formerly he had an account login as [removed*] but this email address doesn’t exist anymore. Probably this account still exists, and is the cause of the overload of his basic account. First, I've removed all of the personal information from your post. It's very dangerous to post personal information on a…

@"hachiko" wrote:I have deleted that backup now, but I still have no space... If you've deleted the backup from your Backups page, your space should return in time. It's not instant, though it used to be (and should be!).

@"TheKeel" wrote:So how do you get rid of it? Rename the file and if the first character is a space, delete it.

@"LoraL" wrote:My total file load is barely 400 MB, yet I receive messages I need to upgrade to paid services, because my stored file exceed 8.12 GB. How come? Check your Backups page.

@"pgr" wrote:How do I turn that off? I only use "Copy dropbox link", not the others. Dropbox has always had options in the Context menus. There's no option within Dropbox to remove them.

@"Stefan B.12" wrote:How do I remove access to selected DB folders on one of my computers, but still getting access to them on my other PC?? You can use Selective Sync to remove specific folders from your computer. They'll remain in the cloud and on any other devices you have linked to your account. *…

@"Quitt" wrote:... while only one is at the receiving end of things. But that's not how it works. When you're a member of a shared folder, you have your own COPY of that folder and everything in it, so you need enough space to hold the folder and everything you're adding to it. You're not uploading directly to someone…

@"Jlo2023" wrote:Have you got a link that takes me directly to a support contact, not a generic support page? The links he provided do just that, but you can't be signed in to a Dropbox account when you access them, including these forums. If you do, it will detect the account type you're signed in with and only provide…

@constantinos wrote: The Dropbox folder should not be installed on a Network Attached Storage (NAS) drive. Is this true? Yes. Dropbox does not support NAS devices for storage of the live Dropbox folder on your computer. Check the capabilities of your NAS software. Many of them have a Dropbox client that can be set up to…

@"yulianwardhana" wrote: ... is it possible to have two personal accounts in the same machine and sync No. You can link a personal and Business account together so they will both sync, but it's not possible to link multiple personal accounts to the same computer. The only way to sync multiple personal accounts to the same…

@"Jlo2023" wrote:Im trying to access our dropbox account created through an email account that no longer exists. ... Moving forward what is the best way to access that Dropbox account. again? If you no longer remember the password or it has expired, or you're being sent a one-time security code to the email, there won't be…

@"tscheulov" wrote:I have three charges on my bank statement for the past three months of 11.99 andI have a Basic Free plan. ... When I try to chat online or get the phone number, it says that I do not have a paid plan so cannot contact drop box. Yet I am being charged. How do I get a refund? You'll need to contact Dropbox…