Rich Super User II

@"khkannisto" wrote:1A) Once the file has been synced to Dropbox online (green check mark), can I set it to "online only" to remove it from my local drive? Yes. 1B) Why doesn't that happen automatically although my preferences are set to "online only" for new files? That setting applies to new files syncing DOWN to your…

@"talisha80" wrote:I am only accepting folders from a coworker that pays a for a professional account which is suppose to give me ample storage. That's not how it works. If you're a member of a shared folder, you have your own copy of that folder in your account, so you need to have enough space available in your account…

@"cloudres" wrote:What is the best way to keep the computer running, but without keeping the screen active? Dropbox doesn't control any of that, so you would need to look to your OS for such options. I'm not a Mac user so I don't know what options are available to you, but doesn't your OS have power settings that you can…

@"menaralf" wrote:I have uninstalled "Dropbox" from my PC! Should I install it again without upgrading? With the space usage you've shown, there's no need to upgrade your account. Where did you receive the message that you had to upgrade? Email, an app notification, the website, etc.?

@"menaralf" wrote:What do you mean with this??? Nothing is there! It's empty. People that have this issue usually have files being backed up, which also takes space in their account. I was telling you to check your Backups page for any files you were unaware of. What does your Plan page show for your usage? If possible,…

@"deepwtr" wrote:... I read that with that version it would be possible to determine who (if any) on my email list might have viewed a shared file link ... Was the link shared with specific people, meaning you invited them to view and/or edit a file, or was it just a view-only shared link that was setup so anyone with the…

@mvega12vm wrote: Drop Box has been charging me $13.22 Drop Box " internet " I do not have internet with them and I got a new credit card and I don't know how they got my new card number. Dropbox doesn't provide Internet access. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed…

@"ThomasKronevald" wrote:It seems I can only create links were you need to be a member or have an account. @"Aibrahimy" wrote: But now whenever i clicked share .. the app ask to choose link type so people can add delete and edit files. @"Tina S.13" wrote:I've been doing this for years from my dropbox account. Yesterday it…

@"rsandison" wrote: How hard is it to cancel a subscription & get a refund for a PayPal automatic payment. Drop box help screens & email support are a joke! It's pretty simple to cancel a subscription, though typically there are no refunds. When you cancel an account, you're cancelling the automatic renewal that would…

@"JMLee1" wrote:It seems that support for Netatmo security camera “Presence” has been dropped. Is that correct? Dropbox doesn't directly support any camera; never has. It's the camera developers that use the Dropbox API and provide the connectivity to Dropbox. If a camera will no longer connect to Dropbox, contact the…

@"Raven9" wrote: I ... have a free drop box account since the teacher drops all the shared files in dropbox folders. Until recently I was able to” view.” All content on my phone but now, when I click on the folder, a pay wall comes up ... Do you have enough space in your account to hold everything in the share? If the…

@"mariayasir" wrote:I checked everywhere and was not able to find any file that i can delete and make space. Have you checked your Backups page?

@"KOoi" wrote:I am trying to cancel a subscription that my work is being charged for. However, the person who originally set up the email is no longer available and their email is obsolete now as well. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account,…

@"didlyi" wrote:i cannot connect my swann DVR8-4685 to drop box..app says it connected but within dvr settings it says nothing and just says connect to drop box with app... You'll need to contact Swann for any support on this. They likely used the Dropbox API to provide the connectivity, but the code to do so is theirs.…

@"menaralf" wrote:My folder on the PC is occupied with only 49.1 MB. Dropbox claims that my folder is full and forces me to upgrade!? Check your Backups page.

@"Rocks34" wrote:... i noticed is that it says 2 gig personal storage. but now my personal storage usage is about 0.8gig and a other folder shared to me is about 1.6 gig. so I do not understand that my files will not upload and dropbox is telling me storage is full. Files shared with you exist in your account, so they take…

@"Jay" Any thoughts on what I posted above?

@"douel045" wrote:I can no longer access my Dropbox account since the 6-digit code required to login is being sent to an email address that has been deactivated ... Is there a way to submit a support ticket or another way to authenticate my identity to recover my account? Unfortunately, if you no longer have access to the…

@"sergiopinto" wrote:... in June 2023 Dropbox will end its support for macOS 10.12. ... Will syncing folders between my device and dropbox stop working? Yes. When support for macOS 10.12 ends, the Dropbox application will no longer be able to connect to the Dropbox service. *…

@"Jay" wrote:It should not react the way you are describing it, since it cannot detect the uploader's name from within the middle of the filename. That's exactly how it's behaving. It's looking at the file name for any instance of the name entered by the uploader, and removing it if found. I have a file request set up to…

@"jdavis2023" wrote:I received a charge on my credit card statement. I do not have a paid plan with Dropbox. I do not know what this charge is for. I have tried to use the card lookup tool but that isn't working. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox…

@"ArchiJo1" wrote:How do I find the correct form? If you're not already signed in, there should be a Sign In button in the upper-right corner of the page.

@"ArchiJo1" wrote:When I type in my username I keep getting the message 'That username is already taken.' You likely weren't trying to sign in. You were creating a new account and the system wouldn't let you because the name you entered is already taken. Make sure you're using the correct form to sign in.

@"ckonteos80" wrote:What is the correct procedure to be removed from the Business account and to return to the Plus account. Without losing any files or the yearly payment that I have made. When you join a Business team with a paid account, you receive a prorated refund for any time remaining on your subscription. Once you…

@"GreyStreetAdvisors2023" wrote:We use Google Chrome and cannot get the credit card information to update and renew our subscription. Clear your browser's cache/browsing history and try again, or try another browser.

@"btrejo" wrote:I wanted to see how I could check to see who deleted all the files. Have you checked your Events page?

@"DropD" wrote: Yes, I sure have. I have tried raw=1 and dl=1 to no avail. Those are the only ways to get a direct link, and even they result in a redirect. I have no idea how the method you were using previously was working, because any link you receive by right-clicking on a preview and copying the link to the image…

@"MaryjoB" wrote: I renamed a video I had uploaded of my daughter singing. I've played it many times. Since I renamed it the photo is gone and I can't play the video. It tries to take me to my Samsung Health app. What happened? All I did was change the name?!? Did you remove the file's extension? That's the 3 or 4…

@"DropD" wrote: Their system doesn't allow for gallery linking or embedded linking that the share link creates. Have you tried modifying the shared link for direct download or raw access? * https://help.dropbox.com/share/force-download

@"cfoto" wrote:I have subscription that I no longer need, charged to my personal credit card, for an account I no longer have access to due it being an email from a former employer. How can I cancel the subscription? Contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account,…