Rich Super User II

@"cjfisher" wrote:Some of the files are now marked with the green tick, while others have the blue circle. If I move the folder back from Dropbox to my desktop, will I recover all the original files, or only those that had been synced? The Dropbox folder is just another folder like any other on your computer. The files…

@"Rahulashez" wrote: Is there any way which we can transfer the datas, contents and files stored in my Onedrive account to my new dropbox account. Dropbox doesn't have a transfer utility but there are plenty of third-party services, such as Multcloud, that you can use to do the transfer for you. Otherwise you would need to…

@"Araye77" wrote: It’s absolutely ridiculous that Ive been paying $11.99/monthly for the last 2 years, to which when I log in Im only getting access to 2GB. Are you sure you're signing in to the correct account? Use the credit card charge lookup tool to identify the account you're being charged for and make sure that's the…

@"jemalarkey" wrote:All backups have been deleted, but when I go to my Manage Account page it is still showing that there is 472.2GB being used in Backups ... You're certain there are no backups showing on the Backup page?

@"bazdrop" wrote:Yes the problem seems to be that Dropbox.com is not up to date with the Desktop. Make sure the Dropbox application is running on your desktop. If it is, check its status by hovering your icon cursor over the Dropbox icon in your system tray (Windows) or menu bar (Mac).

@"peter ashworth" wrote:but i still have absolutely no idea what BACKUP is, not what it is meant to do, or why it is storing fake data Backup is not storing fake data. At one, obviously on or around 2/7/23, you enabled the Backup feature to either back up your key folders (Desktop, Documents, etc.) or you backed up an…

@"MaryD1" wrote:Hadn't logged in for a while, today it requires a six digit verification code sent to email address, but email was a college email and, as luck would have it, was discontinued 11 days ago, so I have no way to access the code. * https://help.dropbox.com/account-access/lost-email-access

@"Stephen S.32" wrote:I have never had sync issues until a few months ago. ... Does anyone have a solution to this "issue"? You need to be more specific about the issue you're having as you haven't really described the problem. Are you seeing errors while syncing? If so, what are they? What version of Dropbox are you…

@"PDrummy" wrote: DropBox has tried to charge me £516, a few days apart. I have two accounts - one a Plus, paid for in January (annual) and one now free (previously plus). Any idea why they may try to charge this? That sounds like the yearly charge for a Business Standard account with three users. Did you start a Business…

@"fernandaverruck" wrote:... want to delete some folders inside my personal folder, but the option doesn't show. Are you doing this on the Dropbox website, in a mobile app or in the Dropbox folder on your computer? Can you provide a screenshot?

@"larea" wrote:I reorganized some files into different folders a month or so ago on the Mac. I just noticed that these are not synced to the Windows computer ... Check the folder and file names for any characters that would be incompatible on a Windows system. Any folder or file using such a character won't be able to syn…

@"peter ashworth" wrote:imagine my surprise when i see that i keep getting alerts saying i am near the limit Do you have the backup feature enabled? Check your Backup page. Also, take a look at your Account page and it will show you a breakdown of your actual usage. Where does it say the space is being used; regular files,…

@"bazdrop" wrote:it has installed the basic Dropbox, with no visible files, and I do not know how to link it back to the Desktop version. You likely signed in using a different email address than what you used on the desktop. Sign out of the Dropbox app on your phone and sign back in, being sure to sign in with the same…

@nikolagpetrovv wrote: Does that mean that this account has been deleted due to inactivity and when I signed in it reactivated the account ? Most likely, yes. If you hadn't signed in to the account within the last 12 months, it would have been deleted due to inactivity. When you try to sign in to an account that was…

@"Paul K.52" wrote:I have the syncing pauzed since yesterday. You need to resume syncing before it will start to remove the folders you've unchecked in Selective Sync.

@"FRACTALS" wrote:Yes - Drop Box - The App - is Installed and Running What is its status when you hover your cursor over the Dropbox icon in the menu bar?

@"Backmann" wrote: ... it’s really annoying when you have to clean up bought your photos and then also have to do the same in your camera upload folder. Do you have any update on this matter ? Nothing has changed in the way Camera Uploads functions. Personally, I don't see it changing. It's not meant as a sync process.…

@"Livesoup" wrote:I want to download all files from DB to my computer hard drive all at once? The easiest method would be to install the Dropbox application on your computer (without activating the Backup feature), allow it to sync all of your files down to the computer, and then uninstall Dropbox if it's no longer needed.

@"gahae_han" wrote:I hadn't used my Dropbox account for a long time, so I thought it might have been automatically deactivated. If the account was idle for more than a year it would have been deleted due to inactivity. Unfortunately, once an account has been deleted, it's not possible to recover the account of the files it…

@"luriet" wrote:I want to share a folder that contains photos and I'd like the person I'm sending it to to have editing access... If they make changes to any of the photos, are the changes only in their personal folder on their PC, or do their edits also appear in my folder ... If you invite someone to a shared folder with…

@"Katherinemillle" wrote: I have a Basic plan. I’ve uploaded nothing ... and only use it ... to download from a shared folder ... My account is telling me I’m over capacity If you're a member of a shared folder, the content of that folder takes space in your account. *…

anonymous wrote: so even after uninstalling the desktop app, backup was still storing everything in the Dropbox folder? If you didn't disable the backup feature prior to uninstalling, then yes, your Desktop, Documents, etc., folders would still be located in the Dropbox folder. If you then delete the Dropbox folder, you're…

@"zampa" wrote:Schurly one must be able to have multipal accounts on one device as I need the autonomy and ability to keep the projects and teams separate. You can create multiple accounts, but you can only sync two accounts to a single device if one of those accounts is a Business team account and the other is a personal…

@"Delegado Cero" wrote:How can I synchronize the whole computer with all your "computers"? Simply put, you can't, at least not in the way you're describing it. You could enable the backup feature which would move your key folders (Desktop, Documents, etc.) into Dropbox so they sync, but they will only sync for that…

@"Gala_4" wrote:Here's what I see under preferences ... But this is in the list under Settings... Here's the top part of that page... and there's no sync and it's also not in Manage settings You're on the Dropbox website, not the Dropbox application on your computer. Refer to my earlier reply and the link to the help…

@"Gala_4" wrote:I have looked everywhere on my Dropbox.com account and cannot find sync anywhere. What do you mean by "cannot find sync?" Are you referring to the Selective Sync settings where you can tell Dropbox to remove folders from your local drive, or are you looking for some other setting? If it's Selective Sync…

@"sebastianvaldes" wrote:I have disabled the early released along time ago, it must be the current release now. After you disable early releases, did you also uninstall and reinstall the latest stable build? If you only disabled early releases but already had a beta version installed, you'd continue to receive beta…

@"sebastianvaldes" wrote:... I see in Windows Explorer an status column with an icon con all the Dropbox content It sounds like you're on the new Dropbox for Windows Experience. See here for more information: *…

@"Kjetil" wrote:what you say is that if the share links get that extra complexity or not is totally random? Not exactly. Dropbox is transitioning to an updated shared link architecture. The former are the old links that are still generated for some files, and the latter is the new link. You might want to read the following…

@"DavidBrkd" wrote:If someone shares a folder with me and I join that folder, is it possible to move/rename other folders (sub-folders) within the shared folder into my folders without changing anything for the owner of the original folder? No. You can move or rename the shared folder that you were invited to, but any…