Rich Super User II

@"CathRA" wrote:I'm not sure what you mean by default locations. The default location for the Desktop, Documents and Downloads folders is within your user profile on the C: drive, typically C:\Users\[your username]\.

@"Jakupt" wrote: I have 2 gigabytes of free space. I don't intend on paying for extra, since I don't use dropbox that much. What is annoying, is that I can't access my shared files ... Dropbox doesn't prevent you from accessing the files in your account, even if you're over your storage. It won't, however, allow you to…

@"white1" wrote:stone.backends.python_rsrc.stone_validators.ValidationError: unknown tag 'banned_member' Have you tried creating a link manually from the Dropbox website? Do you get a similar message? It sounds like your experiencing this issue.

@"donbie1492" wrote:If I go to any device I have, the actual size is under 2GB. You have the backup feature enabled. Go to your Backups page to review your current backups. Note that the Backup feature is not the same as just syncing files in your Dropbox folder. You've likely connected an external drive and allowed…

@"sullywhacker" wrote:I am trying to access the Dropbox of a friend who loaded pictures of our ski trip, also back in 2015 > he shared the link ... Is it possible to reinstate that link using my old email? No, it's not. Only the owner of the files could provide you with a new link. Additionally, if his account went unused…

@"peterjflynn1" wrote:we have the folder on dropbox but they are very large .mov files. The first thing I'd suggest is to either download the files or save them to a Dropbox account of your own, if you haven't already done so. If the photographer invited you to a shared folder or simply sent you a shared link to a folder,…

@"Mba Amalie" wrote:Hi I mistakenly delected a the file for this [link removed] and accordingly made useless. Please how can it be restored? If you haven't already, you can restore the file from your Deleted Files, as long as it wasn't permanently deleted, and the link should work again.

@"DIGI-ONE" wrote: Actually yes I did try to generate a support ticket and it failed and still sent me here Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure…

@"cromaney" wrote:My PC hard drive has multiple sub-directories that are NOT being backup on DB because they are not in the system files. I would like to start backing up those sub directories. Dropbox can only sync the files in your Dropbox folder, and it can only back up your key folders (Desktop, Documents, Downloads,…

@"Chris G.12" wrote:Is there a way to have the email included in the Uploaded File Request email to me? No. That information is not sent to the owner of the File Request.

@"MartinaQF" wrote:can I edit online an InDesign file stored on dropbox directly without the need to download the InDesign file on my computer No. The files need to be on your computer before InDesign will be able to open them.

@"oalmeida" wrote:i refered dropbox to someone and they installed it. but on my side it still says "Waiting for email verification" why? The person you referred hasn't verified their email yet. * https://help.dropbox.com/account-access/verify-email

@"Rebadurchee" wrote:Suddenly there is a 25GB folder in my Dropbox and I don't know how to get it out. Dropbox doesn't (and can't) add files to your account on its own. Either you've added files yourself, you're a member of a shared folder that has had more data added to it, or you've enable the Backup feature. Look at…

@"ckimberly" wrote:I chose one but I cannot figure out how to update my settings to show all folders. * https://help.dropbox.com/sync/sync-choose-folders-to-sync

@"Brendan C.9" wrote:I want to delete the folder from my side without affecting the other peoples access or content once transferred. First, change the owner, then remove the share from your Dropbox.

@"Lau85" wrote: That icon is not appearing, that option is not appearing. Can you provide a screenshot of the full page you're seeing? Be sure to mask any private information.

@"Lau85" wrote:When I log into the browser I don't get any option of seeing/calculating the size of a file or folder. ... It is just not there.

@"Charles P.3" wrote:When I make a link to Dropbox content I got dl=0 as default. Is it possible for me to change settings to get raw=1 as default link? No, there's no option for that.

@"normansch" wrote:cannot find the backup button in "preferences" any suggestions? It's a tab located at the top of the Preferences window. If it's not there, take a screenshot to show us what you have on the window.

@"JAXSIMON" wrote:When I open the DB app in the system tray there is only Sync History and Activity tabs (pasted below) - no avatar or settings Hold CTRL and left-click the Dropbox icon. It will open the legacy menu.

@"CathRA" wrote:However when I try to start the backup process for my documents it says it cannot do it ... In order for Dropbox to be able to back up your key folders (Desktop, Documents, Downloads, etc.) they need to be located in their default location, meaning C:\Users\[your username]\Documents. Look at the properties…

@"mgraham74" wrote: I have never had anything dropbox installed (deliberately anyway). It was just in my windows explorer. If you had a Dropbox folder in Explorer, you had the Dropbox application installed, otherwise you wouldn't be able to sync.

@"kai9" wrote:The only content I needed immediately (and therefore set to local instead of online-only) was one folder. The rest simply do not appear in my File Explorer. Are you perhaps referring to Selective Sync, and not the online-only/available offline feature? Check your Selective Sync settings and make sure you have…

@"donbie1492" wrote:I am backing up 2GB of files. Have never had a problem until recently as DB says I have over 5GB. Have you checked your Backups page? Show us a screenshot of your usage shown on your Plan page. Be sure to mask any private information.

@"David_Green" wrote:My other concern was that when files are updated or new files are added to the folder, they would not get any notification of that since their new email address would not be tied to that folder or file. Again, everything is account based. Notifications for a shared folder, when sent, are sent to…

@"David_Green" wrote:Do I have to re-invite their new email address to all of the folders that they can access through their old email, then remove their old email address from those folders ... No. Access is tied to their account; not their email address.

@"Dsosa07" wrote: How can I access my Dropbox without getting the 6 digit code ... In most cases, you can't. If you're being sent a one-time security code or if you've forgotten your password, you need to have access to the email address on the account in order to gain access to the account. You best option would be to…

@"jen42885" wrote:I have created a folder with subfolders for the clients to upload specific documents. How do I share the folder in a way where they see all the different folders? You would need to share the main folder, which will require your clients to each have their own account with enough available space to hold the…

@Nate B.7 wrote: When I attempt to reduce the license number to 1, I get a message saying "Your plan must have at least 3 licenses. You may not have fewer licenses than team members, and your account has 3 licenses by default". A Business team account has a minimum of three licenses. You can't reduce a Business account to…

@"Rebecca16" wrote:How do they switch the account to their company email? Will this cause any issues with access tied to the account and gmail? If it's a personal account, they can go into their account settings and easily update their email address. If the account is part of a Business team account, the team admin can do…