Rich Super User II

@"RFP1" wrote:... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me? Yes, a Dropbox account is required to join a shared folder. If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you…

@"RFP1" wrote:Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space? Are you on a paid plan? If so, you paid for more storage; they did not. Since a shared folder exists within the account of each member, they need to have enough available space in…

@"NicoleK" wrote:When I click 'save to dropbox' the folder is added to my dropbox. So far so good. However, when the teacher adds a new file to the folder, I do not see this file in my dropbox. That's correct. When you use the Save to My Dropbox option to save the content of a Shared Link , it's a one-time save as the file…

@"Martz" wrote:Its on page 9, called Interim Success. Careful when referencing page numbers. They're dependent on your personal display settings for number of posts per page. Best to provide a link to the post from the elipsis menu ( ... ) on the post. *…

@"CEBR" wrote:I'm getting the (Null) "Decryption Failure" when trying to open an encrypted file (Excel) in the Dropbox IOS app, but the file will open from Dropbox to Excel app with no problem. Frustrating. Occurring since updating IOS as well. This is an iOS issue unrelated to Dropbox. It happens when opening files from…

@"ianh1" wrote:Thanks for your prompt response but as I said it doesn't work Then you need to explain WHY it doesn't work, because it's still the correct response.

@"Holly9525" wrote:Thanks for the quick repsonse. I just want them to be able to download the files in the folder. Don't invite them to a shared folder. By doing that, they need a Dropbox account and enough space within their own account to hold the shared folder. Instead, send them a shared link to the folder, which will…

@"Lydie24" wrote:Comment faire pour permettre l'accès en entier à mes vidéos sans qu'il soit nécessaire de les télécharger. Lorsque vous regardez une vidéo sur le site Web de Dropbox, vous visualisez un aperçu de la vidéo originale, et ces aperçus sont limités dans le temps en fonction du niveau de votre compte. Les…

@"lorelei2" wrote:I just upgraded to pro and was so excited to start dumping my files but was immediately met with an error: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store PSD and PDF files are supported and sync just fine. The error you received is specifically for the (usually hidden)…

@"Frenkev" wrote: Wenn ich in der Dateien-App von Apple einen Dropbox Ordner durchsuchen möchte, funktioniert das überhaupt nicht. Ist Ihre Dropbox-App mit einem Passcode geschützt? Wenn ja, entfernen Sie es.

@CharlieGSO wrote: How to open the "deleted files" folder on iPhone app in order to permanently delete files before 30 days? It's actually not a folder, but a special page that's only accessible on the Dropbox website. https://www.dropbox.com/deleted_files

@"Rachel L." wrote:Why does Smart Sync keep trying to sync and download things set to online only ... Any process that tries to access a file marked as online-only will cause Dropbox to download the file and mark it as local again. File backups, antivirus/malware scans, browsing a folder in applications with file previews…

@"renefoto" wrote:I need to send files to a client via dropbox. Is the client able to download the files to their device without a dropbox account? If you send them a Shared Link to the files, yes, they'll be able to download without creating an account (though they may be prompted to create an optional account). If you…

@Chris0103 wrote: ... when I check or uncheck the "Hidden" option under properties the icon stays on my desktop and I am not able to remove it. The file should already be marked as hidden. What you need to do is disable the display of hidden files. It's an option in File Explorer and nothing to do with Dropbox. Also, to be…

@Cadams wrote: However, I was not able to follow the suggested step past Step 3. I have the app downloaded on my desktop and I was not able to go that route either. I never find any Backup tab etc... ? Are you sure you're in Preferences of the Dropbox app, and your not trying this on the website? You need to be within the…

@Cadams wrote: (files and folders that I did not intend to sync when I installed) Sounds like you have the computer backup feature enabled. https://help.dropbox.com/installs-integrations/sync-uploads/automatic-computer-backup-faqs

@"mchamoun12" wrote:If my collaborators that have shared access to these files attempt to access them, would that explain why they download locally to my computer again? If you mean shared through Dropbox using shared folders or links, then no, not at all. The comments above are referring to any process or application…

@"jazzmeg" wrote:When I try to open an excel file from Dropbox.com, why do I see only "Excel for web"? Why not see "Open in Excel" so that I can open the file locally? Is the file in the Dropbox folder on your computer, and syncing through the Dropbox app? The Open in Excel option is only available for files that exist in…

@"lancegeh" wrote:I upgraded to Professional. Why can't people stream videos that are longer than 60 minutes now? Sixty minutes is the limit for Plus, Family and Professional accounts. Business accounts have a four hour limit. * https://help.dropbox.com/installs-integrations/photos/video-length

anonymous wrote:パスワードを再設定しようと思いましたが、二つとも同じメールアドレスでアカウントを作ったので、再設定していません。 同じメールアドレスで複数のアカウントを作成することはできません。 各Dropboxアカウントは、一意のメールアドレスを使用する必要があります。 2つ目のDropboxアカウントをお持ちの場合は、別のメールアドレスにあります。 それがどの電子メールであるかを把握し、その電子メールのパスワードをリセットします。

@"mokh" wrote:I have invited a friend and he has installed Dropbox both on his cellphone and computer, but I still didn't get the additional 500MB. You can review the status of your referrals on your Plan page. * https://www.dropbox.com/account/plan

@"Judinelle" wrote:I cannot login my account, it shows that I entered invalid user information. Are you certain the email address and password you're entering are correct? Are you able to sign in on the Dropbox website using the same credentials?

@"emossi" wrote:Does anyone has a tip on how to avoid this? You usually can't avoid it. Most programs use the full path when linking or embedding another file, and moving either the main file or the linked files will break the links.

@prohap2 wrote: Where can I find what file types are permitted to be stored in Dropbox and what types are not permitted? There are no restrictions on the types of files you can store in Dropbox. Some file types won't sync, but this isn't because they're restricted. It's because they're system files or other types that…

@"sheepdoll" wrote:So instead of a path on their end that was /Dropbox/myShare/ the path on their end is now /OtherShare/Dropbox/myShare/ That's likely part of the problem. Shared folders cannot be nested like that. It's probably best if your folder is unshared (assuming it still is), moved out of the other folder and then…

@"mariesofie" wrote:I just don't understand why there has to be a difference from iPad to computer... The mobile apps don't sync files like the desktop app on your computer does. The mobiles apps just show you a list of what's in your account, and allow you to view/download the files as you need them. This keeps the bulk…

@"Nigelng8988" wrote: After uploading files in folder, can I rearranging the files in the order I prefer them to be in? Like any file system, files are sorted by either file name, date, size, etc. If you want a specific order for your files, sort alphbetically and then rename your files so they appear in the order you wish.

@"TFlash" wrote:There is no way to tell how many files in a folder. It would be nice to be able to tell if all 250 images uploaded correctly by looking at how many are in the folder. Select all the files in the folder, and the number of selected files appears on teh right side of the page.

@"dominorodgers" wrote:While I can see that it says on my Personal files that I am the only member, assuming the client can't see the files ... They can't see your files normally, but if they're on a Business Advanced or Enterprise plan, then the team admin has the capability to sign in as you and would be able access your…

@"dandidandi" wrote:Riddle me this Rich, why am I getting 100mbps on Drive File Sync and 22mbps on Dropbox, same computer, same time of day, same connection? Asked and answered in the replies above. Read the entire thread.