Rich Super User II

@"fhabermacher" wrote:@Lusil, In my Dropbox Desktop version (Windows) there seems to be no (no more?) "Import" tab in these settings ... In the more recent releases the Import tab has been replaced with a Backups tab. This is where you'll find the options for Camera Uploads.

@atcorreia wrote: Did you know if with a dropbox plus account we can get a vat invoice? That option is only available on Professional and Business accounts. https://help.dropbox.com/accounts-billing/payments-billing/vat-id

@"borea_usinece" wrote:it was working yesterday, now I have 2 Brother printers/scanner, different model that I try to scan and upload the scan on dropbox and it fail. Is this using a funciton that's built-in to the scanner? If so, you'll need to reach out to Brother for assistance. Brother would have created their own…

@"dcuccia" wrote: This is something that would really be a game changer for us. * https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000

@"Julez" wrote: I have a problem with an unauthorized payment to dropbox via PayPal. You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing…

@"djjem64" wrote:I need to backup my files to pCloud services but am not able to do so. Can you please help me with this. (are there settings I need to change to allow this?) Dropbox does not have support for syncing to other cloud service platforms. You'd have to manually copy files between the competing services, or use…

@"Jaketries" wrote:i've been trying to login through my old email adress (which is now been closed with no chance of getting back) and i've forgotten my password, does that just mean that my dropbox is forever gone? If you still have an active device linked to your account, there's a chance you can still sign in and update…

@"Tzafrir" wrote:is it sill the case? Yes.

@"Trucker mike" wrote: Message partially played. 15 minutes tops There are limits to how long a file can be streamed from the Dropbox website or mobile app, based on the account of the file owner. If you're streaming a file from someone with a Basic account, you can stream the first 15 minutes of the file. For Plus, Family…

@"HelpMe3" wrote:My account has been disabled out of nowhere ... I need to get it back. You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private…

@"smithda8" wrote: I got a free month of Dropbox. I don’t wish to continue. How do I cancel? * https://help.dropbox.com/accounts-billing/cancellations-refunds/downgrade-dropbox-plus-professional-plans

@"Leslie66" wrote:I have a few hundred photos stored in Dropbox that I need to add captions to. There must be a way to type direcly on the image. Dropbox has no such feature.

@"Bud3068" wrote:... where can I see how much storage I have used? You can find that information on your Plan page. * https://www.dropbox.com/account/plan

@"Guizola" wrote:Some excel files , in my iphone, comes with a new name "original.xlsx" and after enter the password it shows "Descryption failed". The same problem occurs with others excel files. How Ican fix it? This is not a Dropbox issue. It's caused by the iOS 14.2 update that was released recently. *…

@"vasasda" wrote:I don't see this acceptable in 2020, most of the people have much faster internet than 12 Mbit/s .. And if we were talking about straight uploads with no other process happening to your files during that time, I'd agree with you, but that's not the case. A lot happens beyond a simple file transfer when…

@"vasasda" wrote:... the max speed I can get 1500 kB/s. Seems like it's been limited somehow. While most ISPs and speed test sites display their results in bits (kilo or mega), the speeds reported by Dropbox are in Bytes. Be sure to do the conversion before comparing. Your 1500KB/s transfer speed is approximately 12Mb/s.…

@"DHot" wrote:I posted a community question in the past and now I can't search for the answer again. Click your avatar in the upper-right corner of the page, then click My Profile. You'll be taken to a page listing the topics you've participated in.

@"puream" wrote:When I click the links, I get the error message 'You Don't Have Access'. The owner likely didn't create them properly. Refer them to the following help article: * https://help.dropbox.com/files-folders/share/view-only-access

@jesper Fohrmann wrote: We have never given our credit card details to DROPBOX? You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing…

@"Timtooly" wrote:I need to sign in to an old account .. When was thge last time you signed in to the account? If the account was idle for more than a year, it would have been deleted due to inactivity. Once an account has been deleted, neither the account nor the files within can be recovered.

@"timahall" wrote:This doesn't answer my question. Sorry, I missed that part. Was focused on the external drive bit. Any files deleted from your account go to Deleted Files, regardless of what caused them to be deleted.

@"Brian Johnston" wrote:i have an old account that I cant access any more. When was the last time that you signed in to the account? If the account was idle for more than a year, it was likely deleted due to inactivity. When this happens, neither the account nor the files within it can be recovered. It was with an email…

@"timahall" wrote:I do have a question though. If I accidentally open the Dropbox app when the external SSD isn't connected, will my files be completely removed online or will they be moved to the 'deleted files' folder? It's highly advised that you not store the Dropbox folder on an external drive, just for such a…

@"SB96" wrote:... all my files, in all Dropbox accounts I am involved with and linked to duplicated every file with ·_ preceding the duplicate. They're neither duplicate nor corrupt files. They're AppleDouble files, and they're created by a Mac when files are stored on a non-HFS drive partition. The Mac operating system…

@"abe2020" wrote: 招待した友達が、インストールの待機中となったままで承認されません。 URLから登録し、アプリをインストールしてログインしているのにもかかわらず承認されません。 どうしたら承認されますか？ デスクトップアプリがインストールされていることを確認してください。 モバイルアプリは紹介にはカウントされません。

@"justinaleo" wrote:Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago? No. You would have had to be on one of the plans with a longer recovery time before the files were deleted. Unfortunately, there's no way to recover those files now.…

@"Jowelboy" wrote:"HackTool:Win64/ProductKey.G!MSR" and it's always in my .dropbox cache\new_files. It's likely just a false positive. Although rare, it can happen on occasion due to the way files are stored in the cache. Best to add the .dropbox.cache folder to your antivirus exclusion list.

I've been merging all posts related to this issue into this thread. For those of you that have posted recently, you can resolve this issue by installing the latest Beta release. * https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277

@"lugeo" wrote:The dropbox folder icons are just generic blue folder icons. Is there a way to use a picture within that folder as the icon display? Dropbox has no such feature.

@"cpie23" wrote:I use the smart sync function and it simply doesn't matter. I'm running critically low on computer space every single day. Are you on a Mac? * https://www.dropboxforum.com/t5/Dropbox-files-folders/How-to-stop-Dropbox-files-set-to-Smart-Sync-from-taking-up/td-p/284499