Rich Super User II

@"annette dunbar" wrote:How do you change your Dropbox Administrator? Answered in my other reply to you, above.

@"dave99" wrote: If not I can't find a setting to disable the backups First link I posted in my reply.

@"dave99" wrote:... total file size is now 365MB but dropbox is reporting 11.7GB used (see first snip) and I keep getting emails telling me I'll be over my storage quota... You likely have the backup feature enabled. Check your Backups page.

@"annette dunbar" wrote:How to remove your company administrator from your account once the person leaves the company To change admin rights, refer to the following help article: * https://help.dropbox.com/teams-admins/admin/change-admin-rights If the admin you want to remove was the only admin on your account, you'll need…

@"DianeMould" wrote:I cant get into Box Just to be clear, do you mean Dropbox, or do you really mean Box? Dropbox and Box are two different companies providing similar services. If you really do mean Box, then you need to ask their Support group for assistance. My box account used to not require 2 factor authentication but…

@"ad1896" wrote:I need to receive a 2-step verification email to login my dropbox account. I want to cancel my 2-step verification without login my dropbox account. The only way to disable two-step verification is by first logging in to your account. If you no longer have access to your email address to receive the…

@"Gamby" wrote: since yesterday I'm receiving a message when logging in that my account was deleted and I didn't give such an order, the account and the main administration team members continue to work normally It sounds like you were a member of a Business team and the team admin has removed you. You should contact your…

@"KA2022" wrote:Tried in an incognito Chrome browser and the tag option still isn't appearing?

@"keso55" wrote:I have a Wifi only Ipad. After I download files am I able to access my files if I am in an area with no wifi connection? If you mark a file as available offline while your iPad has an Internet connection, the file will be downloaded to the device and you'll be able to open it when you're not connected. *…

@"JAC59" wrote:... having to answer a question like this for a customer's IT survey is pretty unusual. Get used to it! We get requests like that all the time from our customers, especially for government work (DFARS/NIST is a PITA!).

@"ec8" wrote: I cancelled my account months (perhaps over a year) ago. I continue to be charged monthly. I submitted a refund request and never received a response. Do you have your ticket number? If so, post it here and a Dropboxer may be able to look into your request. If not, you need to contact Dropbox Support…

@"David371" wrote:Is there a way to know where are located the data we store on Dropbox. Could we be sure that the Data are stored on a Eureopean Data Center ? I don't believe there's a way to see where your data is currently stored. If you have a Dropbox Business account and are eligible, you can request to change where…

@"carancanfunfa" wrote:Is there some way to retrieve the password in use without going through a recovery password process? No. You have to reset the password. I want to avoid that because changing the password means to re-loggin with the new password in every device using the account, which is annoying Changing your…

@"JAC59" wrote:I am trying to find anything specific to these topics that Dropbox does on a daily or continuous basis, so I can reply to the survey. Refer to the following help article: * https://help.dropbox.com/accounts-billing/security/how-security-works

@"texturedweb" wrote:Can I just cut and paste the root dropbox folder from C to D or are there setup preferances that I would need to create/update so that the cloud sync would then match the root folder's new location? No. If you move the folder manually you'll break it. You need to use the option found in Dropbox…

@BLDVI wrote: Somehow, an xlsx file was converted to FEDDE5F.tmp. I tried change the extension back to xlsx but that didn't work. Can anyone tell me what happened and how to fix? You'll need to talk to your co-worker and ask what they did. Excel typically won't convert files like that, and it's not something that Dropbox…

@"IrisConsultingNE" wrote:If I am solely using Dropbox for their files that would mean both the client and myself are paying monthly subscription fees for the same content, right? Same content, but you have your own copy of those files in your account. You are not directly accessing the same copy of files in their account.…

@"IrisConsultingNE" wrote:I have been given access to a client's paid account to be able to access and edit their docs when needed. ... My account is saying I've exceeded my storage limit and files have stopped synching ... You haven't been given access to their account. You've been invited to join a shared folder. When…

@"slrellison" wrote:How do I a) Make sure Dropbox does not think I’ve deleted all my files and propagate that to the cloud? b) Tell dropbox where its existing folder has ‘moved’ to (the files will now be on E:) so I can ask dropbox to move them to the new D drive? a) Uninstall Dropbox. Install the new drive and move your…

@"RobinHC" wrote: Is it since I received the email informing me that the account had been closed everything in the account was deleted? Once an account has been deleted, neither the account nor the files within it can be recovered. There's also no way to see what files might have been in the account.

@"shong7" wrote:So I ended up creating another Dropbox account with the same .edu email ... It's not possible have two accounts using the same email address. Dropbox actively prevents this when registering an account. If you try to create an account using an email address that's already in use with another account, you get…

@"Hallam" wrote:Any idea how long a wait it is for the downgrade? Don't need to know exactly, but is it closer to an hour, a day, or a week? It would happen at the next billing period. If you were to upgrade an account today and cancel the subscription tomorrow, the subscription would continue until the next billing date…

@"zovirax" wrote:can you try this through an android phone to confirm that there is no problem? I don't have an Android device with me today, but it worked fine downloading a single image in Chrome on an iPhone.

@"zovirax" wrote:With links like this (there is no sensitive data in the example). they can download the whole folder in zip archive ... but they can NOT download single photos or files. Seems to be working fine when I try to download a single file.

@"mmo" wrote: Whenever I connect a USB stick to my computer Dropbox pops up and asks me whether I want to backup that stick to Dropbox ... how do I stop this annoying nonsense that I have never asked for? You can disable it on the Backup tab in Dropbox Preferences.

@"Hallam" wrote:My other half and I are long-term Dropbox users, each with our own paid-for Personal plans. They renew at different times. Is it possible to combine our separate plans into a single Family Plan? One of you would need to change to the Family plan, and the other would need to cancel their subscription and…

@"marplatense" wrote:... I upload a file to this folder and set password require for the file ... I sent the invitation ... this person could access the file and no password was requested ... Did you send them a shared link, which would require the password, or did you invite them to the folder? If you sent them an…

@"klausvielhauer" wrote:unintended stored large file does not show on dropbox You likely have a backup enabled. Check your Backups page.

@"storion" wrote:I have checked the plan tab and found my regular file size is 3.4 GB which is not correct. My shared folder only takes less than 100 MB. What is going on here? Why the discrepancy? Any inputs? Have you checked your Backups page?

@"fiteclub" wrote:Thanks for the clarification; I apologize for posting that this does not work. ... Should I delete my original post here? No need for the apology or to delete the post. I had tried it with a client and they said they needed a Dropbox account to gain access to the files. They may be prompted to sign in or…