Rich Super User II

@"Lisa Feraco" wrote:This is the plan that we have. Dropbox Basic is a free plan, so there's nothing to cancel for that account. You can delete the account, but there's no subscription to cancel. If you're trying to cancel a paid account, then you're not signed in to the account that you're trying to cancel. If you don't…

@"Cheyennemtnman" wrote:The person sharing has plenty of space available and I have nothing in my dropbox yet I can not upload a file... but I am getting error message that my dropbox is full When you accept a shared folder, you get your own COPY of the folder, and you need to have enough space in your account for any…

@"macoutinho" wrote:I have 22gb in my plan, it says i am using 20gb ... Something is off in dropbox that it isn't updating the stats correctly. If it says you're using 20GB of space, then you're using 20GB of space. Have you checked your Backups page yet? You likely enabled the backup feature.

@chicagojami wrote: Once I've uploaded all the pics from my iphone to dropbox, can I delete them off my phone or will they also delete off dropbox? If you delete them from your camera roll, they'll only be deleted from your phone. If you delete them in the Dropbox app, you're deleting them from Dropbox. Most storage…

@"stevewdavis10" wrote: Not sure if there is a way to tell what percentage of the allotted storage I am using, but I am under the limit now You can see your storage quota and current usage on your Plan page.

@"miniman" wrote:I planned on installing Dropbox client and setting it to sync only with a "transfer" folder. I was going to move all my files there so the client will upload them, and then once there, use the Dropbox webclient to move to the necessary directories. Yes, that will work just fine. Use Selective Sync to…

@"kevin32" wrote:dropbox shows i have proven 8 gb of 2 gb. in dropbox are 300 MB . what is the problem ??? You likely have the backup feature enabled. Check your Backups page.

@"Jugoslav" wrote:... can't even run anymore on android phone Still running just fine on my Samsung Galaxy. What version of Android are you running, and what's the version of your Dropbox app?

@"AlejandroPinto" wrote:However I did my account like 6 or 7 years ago and at that time I never received recovery codes. Perhaps you overlooked them then, and didn't save them. Two-step verification does not get enabled without backup codes. If you don't have them, and you don't have the authentication device, then there's…

@"ELEL" wrote:on the info from my pc of dropbox it said 1.94gb, while on dropbox app is said 5,2 gb Check your Backups page.

@"filkin" wrote:Is it possible to create static links in dropbox so if I keep updating a file the link will always remain as the one I chose? If you overwrite the existing file (without deleting it first) the link will remain the same. Note that some applications, while saving a file, will first delete the original and…

@"rkane1" wrote:My MacBook laptop screen recently broke so I'm trying to access my files on a PC. I used my email address and password but the only files showing end at approximately 2019. Everything in your account should be visible when you sign in on the Dropbox website. If it's not there, it was likely never synced to…

@"Lisa Feraco" wrote:It is not through the Play Store or Apple. What plan does it say you're on when you view your Plan page? Can you provide a screenshot? If so, be sure to mask any private information.

@"hexabandi" wrote:I think it's rather technical issue ... If you're specifically referring to the removal of the 48GB of bonus space, then the only technical issue would be why it wasn't removed sooner. The 48GB Samsung promotion was for two years, after which the space expired. It was never permanent storage.

@"hexabandi" wrote:Clearly states I had 48G expired, but I have 3.25GB living. Seems to explain your issue then. The space earned from mobile device promotions (in your case, Samsung) is not permanent and will expire, typically after one or two years. Your Plan page will show you the total amount of storage space available…

@"jhedleyj" wrote:I have checked in Finder and all the files that should be backed up are backed up (or are they?) because the green tick is there as would be expected. That's referring to files that are syncing. I don't think that includes any backups you may be running. Do you set up any backups? Check your Backups page?

@"hexabandi" wrote:It looks for a few weeks I lost all my bonus space earned during the past years. Referral space that you earn is permanent, but other types of bonuses are often time-limited and will expire after 6 months, a year or two years, depending on the promotion. What does your Plan page show for your actual…

anonymous wrote: Like why did the formatting even change if these files are mine to begin with? Why does dropbox need to do that ... Dropbox didn't do anything, and your files didn't change their formatting. This message typically happens when copying files from one file system, such as NTFS which is the default for…

anonymous wrote:"Are you sure you want to copy this file without its properties?" I've tried ... copying from my hard drive to my usb drive. This isn't a Dropbox message; it's from Windows. Your files have metadata; extra attributes that are embedded in the file. What the message is saying is that you're copying a file…

@"tanmimh" wrote:I installed dropbox on the steam deck (arch linux) from discover ... I've only dabbled in Linux a bit so I'm far from an expert, but would it have anything to do with the fact that Dropbox only supports Ubuntu and Fedora? I'm not familiar with the Arch distribution. *…

@"robertgoodyear" wrote:Previously I could click on the first file, hold the shift key down and select the last file and all in between would be selected. That should still work. It does for me. If it's not working for you, clear your browser's cache/browsing history and try again, or try another browser.

@"krisD" wrote:I have a shared folder and a remote user is getting the FULL STORAGE message. There is plenty of space in my Dropbox account. Other users don't get access to the space in your account. If they're a member of a shared folder, they need to have enough space available in their account to hold the shared folder.…

@"Wayne 1234" wrote: Member Still Has Access. The member has still got access through a parent folder It sounds like you're trying to remove their access from a subfolder when they're still a member of a higher level folder, which likely still gives them access to everything in it. Check the parent folder (or higher) and…

@"Briskola" wrote:... it is no longer possible to transfer dropbox files and put them in the backup folders ... It makes sense to me that a backup is meant to be just that; a backup of the files as they exist on the device being backed up. You shouldn't be able to modify the content of a backup. Seems that would defeat the…

@robertgoodyear wrote: How do I delete many pictures in a folder. ... I used to be able to bulk delete, but now must do it one at a time. Is this on the Dropbox website? If so, you can bulk-delete files by selecting each file you wish to delete by checking the box to the left of the file, then clicking Delete from the menu…

@"rusdom" wrote:I have gig speed internet, but consistently the fastest Dropbox syncing speeds I can get are max 10-20 mb/s. I've tested my internet speeds with a number of other methods, and found my overall speeds to consistently be 500-1,000 mb/s While most ISPs and speed test sites display their results in bits, the…

@"esteboix" wrote:db alerted me of not having enough space, though the sum of all folders was way less than the space I have. Checked your Backups page?

@"Tylershaver2005" wrote:It used to be that 'Dropbox' appeared as an option on 'file explorer', now it runs as 'Dropbox S mode'. Is there a way of getting it back into 'file explorer'? You installed the S Mode app from the Microsoft Store. Instead, you need to install the desktop application from the Dropbox website. *…

@"adk3" wrote:We would like to create a sub-folder in the Shared folder and have other non-Dropbox users be able to EDIT the files in that sub-folder. ... Is this possible? No. You can share a link to the subfolder for view/download access, but they won't be able to edit the files in the folder. Additionally, there's no…

@"Learningtech" wrote: No I mean on this platform? Not that I'm aware of.