Mark Super User II

Have a look at https://help.dropbox.com/sync/sync-choose-folders-to-sync 🙂

If support are giving you a fix then, unfortunately, I feel that it is reasonable that this is done to try and sort it - especially as you are pretty lucky in even getting a reply!

We need more info here I'm afraid @"nillydog" . Why? Whats happening? What can you see? Whats the error messages etc. 

It isnt Dropbox you need to talk to it is your card provider. If you didnt give your card info to Dropbox you need to speak to them urgently as this person will be using your card for a lot more than just here. 

How do you mean notifications? If you mean emails/pop ups etc. then this is correct as no feature exists. You need to manually check. You can get weekly digest emails via the Account Settings pages but not ongoing regular ones. 

If you mean if you have hard drive failure then yes, you should be able to just log on and reinstall and it'll download everything again. 

You cannot really compare to a computer as that will have software on it which does it already for you. Most of these programs are simply like a USB pen - there job is to get the stuff to the device. Opening things is then down to the device. In terms of what Google does, sorry, I'm not sure. 

For the referral what does www.dropbox.com/referral_status show?

Hi @"SNupnorth" How do you mean they overlap?

The whole point of Dropbox is to have multiple computers 🙂 However, if you mean a separate folder structure for each machine? No. The idea is it is shared across all. 

Basically if you are being told you cannot download them there isnt anything you can do - its a setting they need to change 🙂

Sounds like they have been shared with download permissions turned off 🙂 The owner can alter this by following https://help.dropbox.com/share/set-link-permissions

You will need to download and install an app which can open .eml - the Dropbox software isnt capable of this 

Going to be honest and say Google Docs isnt my thing, but, this article may help you; https://9to5google.com/2023/06/04/dropbox-google-workspace-migration/

@"Ariel S.1" wrote:There have been no updates--how does one upload files to from a device to a specific folder on Dropbox and maintain the original creation date? Certainly I can do this if I use an external hard drive for example. As we speak, I am cleaning up my Mac and realizing that I can't sort by date because they…

Hi @"Doble G" Unfortunately the 180 day recovery window only works from the day of purchase, so, it wouldnt work on a file deleted over 30 days ago. 

There is no hacking etc. Have a read of https://9to5google.com/2023/06/04/dropbox-google-workspace-migration/ and check your emails for information as to what is happening. 

@"Spinsterd" wrote: So what was the verdict on that domain? I recently received a similar email from that domain, and a friend told me it was a scam email. I don't use dropbox often at the moment. The last time I logged in was feb. I would just like some confirmation of this is a legit email or not. Thank you. A Dropbox…

You can rename anything you want 🙂 Just make sure if you do it on the website to leave the extension (i.e. bit after the fullstop). 

Hi @"Rejuv" If you are using the desktop software to download files it will automatically continue from the last 4mb block. If you arent how are you doing it? Via the website? 

@"janetdaveyhynes" wrote:Need help to get a refund They are only given where legally required to do so: https://help.dropbox.com/plans/refund https://help.dropbox.com/accounts-billing/cancellations-refunds/downgrade-dropbox-plus-professional-plans 

@"kgsmoothx2" wrote:What is the difference between having a "plus 1" and me giving her my password? That is the part which is against the T&C's - and actually something they are now enforcing. I actually think @"Jay" has got it a tad mixed up (note it was not @"MuhammadAftab" so said it was against the T&C's) . You could…

I've just tested here again and as I said a simple replace of the file works. As it always has - even if I replace from another location. @"TrevorBarrett" could you try saving your file to say the desktop first and then overwriting the old one? 

Hi @"TrevorBarrett" It shouldnt work like that - on mine it always updates and just replaces the file as long as the initial file is not deleted first. How are you replacing it? What is things like the OS / set up (so desktop or web etc.)

@"Yannic_Belgium_Europe" wrote:Hi Jay, So this still means that customers who want to (and/or legally have to due to regulations from their customers) host their data in EU do still require to buy a certain level of licenses or package to have this option, correct? Dropbox is not changing their offering to give smaller…

Renaming shouldnt do that - have you refreshed the page etc. to look for it? Alternatively try going to www.dropbox.com/events and recovering it

Hi @"haptrail" Basically, no, if they have it in their Dropbox account it uses their space/quota. So, if they want it on their computer even as a read only in Dropbox it uses quota. If they just need a read only version send a shared link instead. The downside though is they need to continually click to go to the web page…

It can take up to 8 hours to reclaim space - it isnt always instant

Yes it is! Have a look at https://help.dropbox.com/share/create-file-request

@"Redwise10D" wrote:I am trying to free up space and do not understand why deleting files does not do that! What is meant by "remove files from dropbox" if that is not deleting files???? Deleting files does free us space. Thats not what was asked here. Here it was asked if permanently deleting files freed up space. THAT…