Mark Super User II

The web interface is the same regardless of Operating System. Can you post a screen shot of what you are seeing?

That is something that is either controlled by the computer you use or mobile device you use. If you are talking about on the website then no, it isnt possible. Sorry.

Barry - same as Mark please post your screen shot. 

If you have a shared folder inside your Dropbox then it uses up your quota. Therefore if you need access to it you need to get more space either via referrals, or, paying.

If there are a lot, maybe dropbox can reconsider this for pro users... As with the XP changes they will have already factored this in. Sorry

Nobody here can answer that I'm afraid Rich - we are all users like you

why not issue a warning to bad actors and then disable it for those that don't comply and let legitimate users continue to use this feature Because people can set up infinite accounts in seconds - quicker than they can be removed.

No I'm afraid not. The T&C's do not allow for refunds I'm afraid. This is why you are emailed prior to renewal to warn you.

Dropbox do not release roadmaps I'm afraid. You won't get a live person unless you are a Business user. All you can do is post an email to www.dropbox.com/support

... ?

I'd suggest googling for how to do the trace route and then posting it to support - this is a user supported forum, nobody here can help I'm afraid. 

Whats your ISP Rene?

Your last response was insulting and a perfect exanple of the horrible customer service Dropbox offers. I'm not a Dropbox employee Chris - I'm a user just the same as you. This situation should have been happily remedied immediately. Which is not possible on a predominantly user supported forum - as I said you'd need to…

Well, I really need to upload some files this morning So pay for and upgrade today and you can. Instantly. You can't tell someone they have until a certain date to pay and then change that. Log a ticket and request support, but, ultimately you are not paying for the service (which by the 22nd of August they'd tried…

I can only assume the second email is a mistake I'm afraid. Being totally honest the only way to even attempt to get it upgraded until the 6th (although thats probably not going to happen) would be via a ticket but as a now free user replies do take many days. 

You would need to upload it to Dropbox and then paste a shared link here or the file itself. Unfortunately as you've not paid I dont think there is anything you can do other then upgrade soon as possible. 

Can you post a screenshot from www.dropbox.com/account of your upgrade dates? Dropbox is a subscription service so payments go through automatically - you dont need to go and manually do it month on month so it sounds like the payment failed. 

Thats the cost for Dropbox Business. That means somebody has had a trial of it and continued with it. www.dropbox.com/business www.dropbox.com/support for help with it. 

Error 403 means you've generated the link incorrectly. You need to follow www.dropbox.com/help/167 If there is no extension available just re-add it.

As it isnt mentioned in any of the materials that have come out with it I think we can probably safely assume that no it won't. 

Windows 10 works exactly the same way - it only syncs what is in the Dropbox folder if you have installed the full client. If you have installed from an app store it doesnt sync anything unless you physically open the app and put it in there. 

What if I use selective sync to sync the folder from windows c/downloads to dropbox? No. Selective Sync simply deletes folders locally from your hard drive but leaves them in the Cloud. I can't seem to figure out how to get dropbox to search my c drive so I can add the folder. Because you cant. As I said that isnt how…

No there isnt a way to copy files to Dropbox - one of the reasons being is it isnt designed as a back up tool. Its a syncing one. And no, no issues with large files either. 

*moves to API forum*

*moves to API forum*

We are all users Jinia. I'd suggest contacting Dropbox on the links already given. 

A company that thinks spamming a forum to become a partner probably isn't a wise decision...

Got to be honest and say no idea, I'm just a user like yourself. However, the API guys are really good who will no doubt pop along later and offer pearls of wisdom. They are in SanFran though so probably not up yet!

Ah, so the £66 was for 5 x $15? I was working on $99 converted to £ (you know since Brexit....!)

Why exactly did you sign up and pay for an account? Dropbox offers totally free, fully functional accounts. Theres no need to pay for an upgrade at all. Also, the upgrade to Pro is instant. There is no trial. Its a pay and upgrade. Thats because the way the free version works you don't need a trial. You can of course opt…