Hannah Dropbox Community Moderator

Thanks for the additional info, @"KeithRG"! The thing is, our desktop application syncs the files in your local Dropbox folder to your files in the cloud. So, in the case of a disk failure and deletion of your files locally, they will probably be deleted from the cloud as well. Once you replace the disk, that's where the…

Thanks for the update @"Nethergoat"! Have you tried using another way, like your mobile data, to connect and access our website, to see if that works? I'd also suggest whitelisting the Dropbox website on any VPN or proxy you may have, or if you have some kind of antivirus or firewall, I'd check there as well. Let me know…

Thanks for the update @"scottlaw75"! Like @"Leen K." mentioned, is it possible that you have other security programs, an antivirus or a firewall perhaps, that could be blocking the Dropbox application from connecting? Try temporarily disabling them, quit the Dropbox app and re-launch it, to see if that helps. Let me know…

Hi @"Soonjas", thanks for your post! Indeed, syncing your files can take time if you have many files or large files, however, the Dropbox servers do not set caps on the upload or download speeds from the Dropbox desktop client. Have you tried the steps in this article to see if they help with your syncing speed? Let me…

Thanks for the clarification @"rivaben"! Does this folder that you switched to online-only have the cloud icon on it, instead of a green check mark? What is the syncing status on your Dropbox application? You can check that, by hovering your mouse over the Dropbox icon in your system tray. Let me know what you find!

Hey @"scottlaw75", thanks for your post! Can you please reinstall the Dropbox application on your computer (without uninstalling) and let me know if that helped? Thanks!

Hey @"rivaben", thanks for joining the conversation here. Can you try the steps outlined in this thread, to see if they help? Let me know how you do!

I'm super happy to help @"MotiY" and if you need anything else, make sure to let us know!

Hey @"Lorraine7", sorry to just jump back in here! Indeed, the Dropbox Business account allows you to share nested folders more freely, so you'd be able to achieve what you want, without creating copies of the (sub)folders. With Dropbox Business, you can create a team of a minimum of 3 people, who you can share folders…

Hey @"Researcher1", thanks for posting here! Can you please try following the steps in this article, to see if they help? Let me know how it goes!

Hey @"KeithRG", thanks for your post! To answer your question, if you happen to have such an issue, depending on your Dropbox plan, we offer a restoration window that allows you to restore your files. Meaning that if files saved in your Dropbox get deleted, you can simply recover them and Dropbox will then restore the…

Hi @"Noah C.2", thanks for reaching out! You can always check the syncing status of the Dropbox application by hovering your mouse over the Dropbox icon in your menu bar. Also, you can check your Sync queue, for some more info. Let me know if you have any more questions!

Hey @"Nethergoat", thanks for your post in our Community and happy Monday! I think you'll find this thread helpful, can you check it out? Let me know if you need anything else!

Hey @"Pass Hill", thanks for posting in Dropbox Community! With Dropbox, you can create a shareable link to any file or folder in your Dropbox account. Anyone with the link can view and download the contents, but can’t edit them. This article will give you all the info you need and steps on how to create a shared link. Let…

Hey @"MotiY", I just replied to you on your other post as well! You should be able to find the Dropbox offline installer here. If you need anything else, let me know.

Hey @"Lorraine7", thanks for posting about this! The Team shared workspace is the sharing environment for our newer Dropbox Business plans, the place where all team members can access team folders and files. With a Dropbox Business account, you can manage who can access your team folders, but when it comes to shared…

Hi @"g_mateus", thanks for posting! To store your files in Dropbox and use them the way you described, I'd suggest you manually add them to your Dropbox folder, perhaps in batches, allow each batch to sync and then use Smart sync to make the files online-only. Let me know if you have any questions about the process!

Hi @"Glenn R", Is it possible that you might have checked the "don't ask me again" box on the warning, when trying to delete a file or move it out of Dropbox? Also, are you using a Windows or a Mac computer? Let me know and we'll work on this together!